GGuest UserThe location is about 1.4km to sky world and this is the reason we chose this place. The small route leading to this place is narrow and foggy so advise to drive when the sky is still bright. The check in process was a pain. No clear instruction when booking with Maplehome. We travelled with 2 elderly and 2 small kids. There are many blocks at ion delement. Upon arrival, I called them on check in process and I was asked to park at car park and go to level 3 for check in. They didn’t inform we are supposed to park at level 3 and check in at level 3 car park. So all of us dragging the luggage went to level 7. And called them again, went back to level 3, get the key, went to level 7 because family is waiting there not knowing where to go, went to grd floor of tower 1 and have to asked again then gotta walk outdoor to tower 2 on a very slippery walkway, then reach your place. It was a joke. Customer service is not doing a great job.
The place- it was spacious and ok. Sewerage smell is strong in kitchen and living hall. No dishwashing detergent provided so we didn’t use the glass. Heater not working after 3 persons used for 5 mins each. Good that there is en suite bathroom for the 2 bedrooms apartment we booked. Didn’t use the balcony as the weather was wet and cold so the floor was wet. TV has limited choice. Good that there is kids channel to keep the kids entertained. There were some small dirty stain on the wall. At night, the wind was strong so the room door keeps making sound even if it’s closed. Dogs were barking almost all night long.
- breakfast is not included if you booked with maplehome. If want to have breakfast, suggest to book direct with ion delement. We have to pay rm60 per person and rm30 per adult. However. It was the worst breakfast I had in my life- sausage was sour, ham soaked in water, people used hand to take bread, coffee not refilled in machine and doesn’t tastes good,
. Just take the egg. The restaurant should be rated as no star. Not hygienic, no passion and a pure mess. There is a small cafe opposite the restaurant. Suggest to try that if you happen to be there.
Wouldn’t return here again.
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