"Checked in then checked out an hour later. I have never had the displeasure to encounter such aggressive and rude staff ever. And never have I checked out of somewhere within an hour of being there with no plan B but was so offended by the staff I would sooner have slept in my car !"

"Breakfast options are few and not too fresh. Hotel facilities are old, the air conditioning in the room does not work, and a small blood stain on the room sheets was found when I first checked in. If there are other options, this so-called four-star hotel is not recommended."

"The hotel is recommended, we stay often for work."

"We've been very good."

"We arrived in Calabria about halfway through our 32 day trip throughout Italy. The stop in Calabria (specifically, Cosenza) was intended to be 2 days and to visit family. We initially booked another hotel that was too far away from relatives and, also, did not seem to have the TLC one would hope would be given to a hotel - namely, it looked rundown. So, at the last minute, we had to find another hotel with really only a few hours before the nighttime hit. And, thankfully we found the Best Western Premier Villa Fabiano Palace Hotel. We booked 3 nights and we were not disappointed. If you are going in with an attitude that this will be a hotel of the same quality as a five star you might have stayed in during a visit to Rome or Florence, you will be disappointed but one has to adjust one's expectations when visiting different cities in different regions. So, keeping that in mind, my honest review of this hotel is that I would 100% recommend it when visiting this part of Calabria, without any hesitation. The room was clean (albeit a bit outdated and in need of a fresh coat of paint perhaps) and always attended to well by the cleaning staff. The bed was very comfortable and the linens were excellent - very clean and even ironed! The location was ideal for visiting this area. The front desk staff were very nice and amenable but I have to say what stood out for me was the hotel restaurant - both the food and staff. Our first night we were pressed for time because we had to meet with relatives but we were already running late. We decided to just grab a quick bite at the hotel restaurant so that we didn't waste time trying to decide where to go eat, having just arrived in the area. When we walked into the restaurant, we were greeted as though we were walking into a Michelin star establishment. The waiters were superbly dressed and handled every guest in the old fashioned, classy, and professional high class dining style that only few restaurants these days follow. I was immediately pleasantly surprised. Then, the waiter brought us an assortment of breads - mini focaccias and buns and breadsticks, all of which were delicious. We ordered a few things from the menu and each dish was wonderful! The following night, we had had a long day of sightseeing and were also feeling a bit under the weather (a cold coming on). The only thing we wished to eat was a bowl of chicken noodle or vegetable soup. I had remembered from the previous night that the only soup on the menu was a creamy mushroom (which I had the first night and it was excellent) but we were definitely in need of some cold remedy kind of chicken noodle or vegetable soup. My partner went down to the reception desk and explained the circumstances. He asked the woman at the hotel reception desk where we would find and buy some soup in the neighbouring area. She picked up the phone, called down to the restaurant and asked to speak to the Chef. She then got off the phone and "

"good room, I liked a lot of bathroom"

"A very nice hotel with a resort feel. What made the stay excellent at Domus Grand Hotel was the service and the people. Fabio went above and beyond in making our stay welcoming and enjoyable. Mattia was another person who was helpful, engaging, and genuinely interested in connecting with the guests in a meaningful way. The location is close to the train station and an easy walk to shopping, restaurants and night life. We would stay there again without hesitation."

"We stayed for a night in this hotel that all describe badly, but it has all the comforts: from parking to restaurant, to the possibility of a wellness center. We made half-pension formula and we had dinner on the hotel terrace and welcomed by a nice lady, which included one first, one second with a contour and drinks. The dishes were made at the moment, and the breakfast was not excellent, without salt, was good."

"This is the worst 4-star hotel in Italy !!! The walls are paper thin, the shower is the size of a phone booth, and the towels are cheap and thin. Toilet paper feels like sandpaper. The plumbing is noisy, and one can hear whenever someone on the same floor goes to the washroom. Breakfast is a disaster. There is poor selection. The coffee machine does not work. Mold on the orange juice container. Scrambled eggs are overcooked & dry. Hard-boiled eggs are cold & overcooked. Bread is a white, "supermarket" loaf. It is obvious that noboby cares about the hotel guests. Avoid if at all possible !!!"