Le Saly Hotel & Hotel Club Filaos - All Inclusive

"The rooms were simple and comfortable and the food was decent. However, the service was not great. The receptionists either ignored you while speaking to other people, could not make a simple decision (and had to wait for the manager), or even gave an attitude. I hosted an event there, and not once was I asked how it was going. When I mentioned that the conference room was very hot, and asked for more water, they could not even propose solutions (like an extra bottle of water, even if there is a cost). I found the reception staff to be tedious. The restaurant staff and others were nice. I would NOT rate this 4 star."

Neptune

"We are a ‘young’couple in our early 60’s and we booked our stay via RCI. We were allowed to check in a bit earlier however our apartment wasn’t ready. We had to ask for the kitchen door to be unlocked but when it was, there was no equipment in it! Even when it was finally stocked up there was No Kettle,no Washing up liquid,no dish cloth to wipe the surfaces. We had to ask for a bin liner on our first day and then when the bin was emptied it was never replaced. We also had to ask for a scouring pad, Ice tray and oven gloves (but they were useless) There was No Sharp knife! We had to prepare our meals using a bread knife! Have you ever tried to peel a kiwi with a bread knife? There was also No Grater, No Garlic press, No Wine glasses (only 4 small tumblers) , No wooden spoon. We had to ask 4 times for someone to fix the oven. The unit definitely wasn’t set up for self catering. The unit was very shabby, and not well maintained and was definitely not up to the standard that we expect from RCI. The kitchen badly needs refurbishing. There was no carbon monoxide monitor and yet we were cooking on gas. No smoke alarm and the fire extinguisher was outside! We were unlucky with our unit (no 1) as it was right by the reception and had people constantly walking by. The outside space wasn’t at all private. We could constantly hear the staff in reception shouting at each other all day long. There were also no mosquito nets. The biggest problem though was that Neptune is not on the beach! The RCI information states that the beach is on site which is very misleading and should be removed. You actually have to walk through a car park and a taxi rank then 100m down a path! The Gardens were beautiful and well maintained. "

Campement Baobab

"Disappointing. The place is very basic. The campsite is very cramped. It looks out onto a wall. All the guests, workers, and the owner walk past. No privacy. The "restaurant" turned out to be more of a communal open-plan living room. We were there for Christmas and had hoped for something to eat and perhaps even some socializing, but there was absolutely nothing to do. Above all, we found it to be a bizarrely low price-quality ratio. For the same price, you can get much more space, both inside and out, and a view closer to Popenguine beach. In other words: I definitely do not recommend this campsite."

Keur Adiana