"The room is relatively quiet, you can see the seaside when having breakfast, the facilities are relatively simple"

"They didn't pick us up at the hotel, even though we gave advance notice and were traveling with a baby at 11:30 p.m. We booked that hotel for that service and ended up having to pay for a taxi."

"In one room from air condition running water down, we i told it in recipient she told me all i can do is to clean, In second room there were no air so we ask to move to another room ( in that room was pregnant women), they asked us to wait for day after, and they changed, but by the end they asked for change 20 euro And in the third room we noticed that the close room can look inside the bath room . We complained about it and they said the they are not the bosses . I refused to pay until the boss will came but he ignored us. I want my money back"

"We arrived slightly after 10:00 after flying into the Bari airport. We were given digital “access” to enter the courtyard and our room and were given a phone number to call if the access failed. We tried the digital access repeatedly to no avail and then tried the phone number 3TIMES and it immediately went to music which told us the phone had been silenced or turned off. After ringing a buzzer a woman who had the keys and may or may not have been associated with the b&b let us in. This took us 15-20 minutes to gain access. She called one of the owners/manager(?) who said he would be “Right over”. Back to this in a minute,but fast forward to the negatives with this b&b. First, there was supposed to be parking. The only parking was ON THE STREET. Secondly, the room was large but cheaply furnished and in sore need of a coat of paint. Third, NO WIFI!!! Finally, there was no “B” in the B&B , I.e, no breakfast. A brochure that that was left in the room said “sweets” could be found in the fridge. The only thing in the fridge was a corkscrew! Anyway, back to the horrendous customer service…the owner finally knocked at our door 15 or 20 minutes after we gained access. He wanted to know what the issues were. We were in no mood to talk at that point, but horrible customer service was #1."