Located in Phu Quoc, Premier Village Phu Quoc Resort Managed by AccorHotels is within a 15-minute drive of Phu Quoc Prison and An Thoi Cable Car Station. This 5-star resort is 16.8 mi (27.1 km) from Phu Quoc Night Market and 4.9 mi (7.9 km) from Sao Beach.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a spa tub. This resort also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy international cuisine at The Market, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary continental breakfast is served daily from 6 AM to 10:30 AM.Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).Treat yourself to a stay in one of the 126 guestrooms, featuring private pools and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and espresso makers. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
GGuest User2023.08.29
what a wonderful resort! the whole area is beautiful, facilities are well-managed and guest reception & service are fantastic! (special thanks to my manager Sunny and DAI NGUYEN). I've also enjoyed activity programs like yoga class with kindly teacher (for free of charge!). Thank you for giving me wonderful time ever!
With a stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa in Phu Quoc (Khem Beach), you'll be within a 15-minute drive of Phu Quoc Prison and An Thoi Cable Car Station. This 5-star resort is 16 mi (25.8 km) from Phu Quoc Night Market and 4.1 mi (6.6 km) from Sao Beach.
Relax at the full-service spa, where you can enjoy massages. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Pink Pearl, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Phu Quoc? This resort has facilities measuring 7406 square feet (688 square meters), including a conference center. Free self parking is available onsite.
Stay in one of 244 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
KKiraYamata2024.06.20
This hotel is fabulous. Everything is good , such as nice staff, good services and very delightful buildings !
Only one minor thing- the amenities seem experienced wear and tear, so requires maintenance.
With a stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor in Phu Quoc (Khem Beach), you'll be a 3-minute drive from Phu Quoc Prison and 7 minutes from An Thoi Cable Car Station. This 5-star resort is 3.1 mi (5.1 km) from Sao Beach and 6.4 mi (10.3 km) from Sun World Hon Thom Nature Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a waterslide. Additional features at this resort include complimentary wireless Internet access, concierge services, and wedding services.
Enjoy local and international cuisine at Mercato, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary full breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 745 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
GGuest User2024.07.14
The swimming pool and beach was our most favorite facilities, others was ok. Beach water was clear under sunshine, better than the hotel we stayed on Ong Lang beach. We stayed in suite and the room furniture was a bit aged, but still worth the price. The hotel cater many tour group, but check in/out service was still fast and we were assigned at high level room per our request, thumbs up 👍🏻! Breakfast options were fair enough, love the Banh Mi. However, housekeeping staffs was quite inattentive to details, coffee stains was still found in washed cup!! We leave a note to ask for 2 water glasses but never got catered. Actually housekeeping standards was commonly low in this country no matter what hotel you stay in. The Italian and Vietnamese restaurants across street worth a try, and only short walking distance to a beachside restaurant. Quite convenient for family with kids.
Excellent
361 reviews
4.5/5
Price from
$98
per night
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At Rosie Hillside Seaview Phu Quoc Apartment, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the serviced apartment to ensure you stay connected during your visit.Complimentary parking is available for guests. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Rosie Hillside Seaview Phu Quoc Apartment, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the serviced apartment, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity.At the serviced apartment fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
AAnonymous User2024.09.27
We stayed in the tallest building in Sunset Town, which offered a beautiful sea view and a fireworks show. The cable car terminal is just a 5 to 10-minute walk away, and there are plenty of buggy services available for self-pay to take you anywhere. The room was nice and clean, and the receptionist was friendly and helpful. The area has many beautiful spots for taking photos.
The New World Phu Quoc Resort is an all-villa resort- which is situated on the southwestern tip of Phu Quoc- on nearly 60 hectares of tropical landscape facing acclaimed Kem Beach - a 3 5km crescent-shaped swathe of idyllic shoreline facing the Gulf of Thailand
Guests can select from 375 villas in seven configurations starting from 125 square metres in size to the grand 415-square-metre President Villa Every thatched-roof villa includes a private swimming pool Combining contemporary design with time-honoured Vietnamese architectural concepts- each villa is composed of three separate areas- all enhanced by fresh ocean breezes and natural sunlight Wood- bamboo and rattan are incorporated into stylishly elegant Vietnamese interior decor
Restaurants and bars satisfy holiday indulgence with an all-day cafe- specialty restaurant- pool bar and beachside restaurant offering lush tropical ambience and views to accompany island- regional and international cuisines
GGuest User2023.06.06
I had an absolutely fantastic stay at this resort. Everything was top-notch, from the impeccable service to the beautiful accommodations. All the front desk staff and buggy staff were incredibly friendly and went above and beyond to make my stay enjoyable. The rooms were luxurious and well-maintained. I couldn't have asked for a better experience. Highly recommended!
On the western coast of Phu Quoc, our Amalfi Coast-inspired hotel overlooks a private beach with excellent sunset views. We’re a five-minute walk from Phu Quoc Cable Car and Hon Thom Departure Terminal. Dozens of cafes, restaurants, and attractions are within three kilometers, and we offer two pools and four restaurants and lounges on site.
GGuest User2024.02.06
The hotel is located in Sun Set Town, an Italien inspired small town with historical sights. Its beautiful but still quite empty, sure there is some smaller Hotels and Restaurants and some small grocery Shops. Near the water there is a Food Bazaar with Stalls and a lot of Food an Drinks offers but its just Open from 16 o clock, the Highlight of the town was besides the beautiful architecture the daily firework (expcect tuesday) The Hotel has a beautiful big Pool facing the sea and also Access to the Beach via some stairs. As it just opened it was not busy. As Hilton Diamond Member we got a free Canapé with two Drinks in the Evening and a Lovely suite upgrade with sea view. For the fireworks you can also Access the roof top terrace for a better view. During check in it took that someone came and Helped us with our luggages. Also there was some confusion about which is our luggages when they brought it to our room. This process should somehow be Improved especially when the Hotel gets busy. The Cabana Area should be a separated more from the public availilable Stairs as there is often people taking pictures of the Pool and also of you if you are next to this Area. Also near this Area with the cabanas they should also install a ladder to enter the pool as you need to walk around half of the pool to get into the water. The breakfast is fabulous and offers great variety and also great quality. Overall we enjoyed our stay a lot especially the pool is a highlight. We will surely return one day to this beautiful hotel and location.
With a stay at Regent Phu Quoc in Phu Quoc, you'll be right in one of the most beautiful beaches Bai Truong (Long Beach), 7 mi (11.3 km) from Sao Beach. This 5-star resort is 7.6 mi (12.2 km) from An Thoi Cable Car Station and 8 mi (12.9 km) from Ho Quoc Pagoda.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools and a 24-hour fitness center. Additional features at this Art Deco resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy Asian cuisine at Rice Market, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Phu Quoc? This resort has facilities measuring 4951 square feet (460 square meters), including conference space. Free valet parking is available onsite.
Make yourself at home in one of the 342 air-conditioned rooms featuring free minibar items and LCD televisions. Suites have private balconies or plunge pool while Villas have their own swimming pools. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
NNick Hoang2023.05.02
Regent Phu Quoc, a 5-star resort, had an amazing and attentive staff that exceeded our expectations. However, the resort lobby was uncomfortably hot due to its open space concept upon arrival. Despite this, our room was fantastic and included a private pool. Unfortunately, the resort layout lacked open space and ocean views, making everything feel closed and stuffy. Additionally, there was no airport transfer provided, which is disappointing given the resort's high price point compared to other resorts. On the other hand, the food was the highlight of our stay, with some dishes being hits and others misses. The beef and chicken pho were amazing, but the egg benedict was not good. Overall, while we had an amazing experience and would consider returning, we don't think it's worth the high price for most occasions.
With a stay at InterContinental Phu Quoc Long Beach Resort, an IHG Hotel in Phu Quoc (Long Beach), you'll be within a 15-minute drive of Walking Street Phu Quoc and Suoi Tranh & Suoi Da Ban. This 5-star hotel is 9 mi (14.5 km) from Phu Quoc Night Market and 6.7 mi (10.8 km) from Phu Quoc Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 15 kilometers.
Grab a bite at Ink 360, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Treat yourself to a stay in one of the 459 individually decorated guestrooms, featuring fireplaces and Smart televisions. Your Select Comfort bed comes with down comforters and Frette Italian sheets. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
ZZwei Lim2023.10.21
I would highly recommend this Hotel to my family and friends, especially their Top Rated Customer Service compare to other 5-Class Resorts & Hotels.
My wife and I really love how they took care of their customers with opening hands with warmth.
Apart from that, the besides Oasis Pool Ombra Bra and Sea Shack Restaurants food are delicious. we had a really good time after swimming at the sea and pool.
With a stay at Sailing Club Signature Resort Phu Quoc in Phu Quoc, you'll be on the waterfront, within a 15-minute drive of Phu Quoc Night Market and Walking Street Phu Quoc. This family-friendly villa is 6 mi (9.6 km) from Phu Quoc Beach and 7 mi (11.2 km) from Sao Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an attached winery, and a fitness center. Additional amenities at this villa include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite from the grocery/convenience store serving guests of Sailing Club Signature Resort Phu Quoc. Quench your thirst with your favorite drink at the beach bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 100 air-conditioned rooms featuring private pools and LCD televisions. Rooms have private furnished patios. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
GGuest User2023.08.02
Sailing Club Signature is set in beautiful ground with very large private pool villas. The villas themselves are new, super spacious with large private pools. Our Villa had a hot plate, dishwasher and washer dryer as well as a microwave and a decent sized fridge and freezer. It had a large lounge with two air conditioners and another 2 air conditioners in the bedroom. Villas are serviced daily. There is a larger pool for Resort guests adjacent to the restaurant. Breakfast is a buffet with many choices but with most buffets food is only lukewarm. We had 3 dinners at the restaurant and our favourite was the Chef’s Table which was part of our Luxury Escapes Package. The Grilled Beef Salad was very good and the Prawns with pineapple salsa as the main course were superb. The Spa is well worth visiting. Linx, sorry if I have the wrong spelling, gave an excellent massage and my wife loved her Facial. The resort is spread out but there is a shuttle on demand service and you never have to wait long. 3 staff really stood out in terms of the outstanding service they provided: Yellow at breakfast each morning; Khunnie at Dinner and Nhu at Reception.
Trotting the world or hopping from the mainland. Revving up or winding down. Solo, as a couple, or with friends and family. This 5-Star Resort in Phu Quoc offers the ultimate beachfront luxury.
The places that global nomads visit should be equally unique and open-minded as they are. That’s why they’re drawn to Pullman Phu Quoc Beach Resort. This flagship resort by Pullman, located on the island’s southwest coast just 12 minutes from the airport, is tailor-made for those searching for serious play and a playful place to work.
Opened in 2020, this vibrant eco-resort was designed for cosmopolitan travelers from the ground up. Spanish architect and urban planner Salvador Pérez Arroyo gave the hotel complex fluid lines and a kinetic whirl. From the air, the resort resembles a fish swimming toward the Gulf of Thailand: the side wings are the fins, the pool is its body, and the main building is a fan tail.
This is no concrete jungle, but a luxurious beach resort. Greenery or golden sand makes up 80% of the seven-hectare resort. At the western edge is a 150m stretch of Long Beach (Bai Truong), for hotel guests and the occasional local fisherman. And beyond that, the endless sea and sky.
Inside the lobby, one space flows seamlessly into the next. Dark wood and curious artwork draw the eye to the impressive winding staircase and, then, an overhead passageway. The towering Lighthouse Bar shines as both a beacon and centerpiece. This is The Junction, a vibrant hub for co-working and co-playing, a welcoming space for savoring your welcome drink and other refreshments.
Because Pullman understands the pleasures of globetrotters, we have created 331 sophisticated rooms, suites, cabanas, and a decadent pool villa. Each space features the latest in connectivity and technology and a personal terrace or balcony for uplifting downtimes. Dining options range from Phu Quoc’s finest steakhouse and a pop-up seafood restaurant to food carts that roam the resort.
At this Pullman Beach Resort in Phu Quoc, kids have several places to call their own. Not to mention, teenagers can chill out and make friends during activities designed just for them – no parents allowed. Adults get to plan their agenda. Do everything under the sun or do nothing at all.
Along the southwestern coastline of Phu Quoc Island, Pullman has created a sophisticated playground for a new generation of global travelers. Your next adventure awaits.
GGuest User2024.02.15
All around experience was great. Just a few minor items that surprised me a little. The staff had great attitudes but lacked some experience when handling situations. Offering a shuttle bus at 18:00 to help get to an ATM at 11:00 in the morning was bizarre to me. The Cabana room was great, except for some minor things that I wouldn't consider to be a 5-star resort. The cover for the comforter had a massive hole for putting on and taking off right in the middle. No zipper or any closing at the end so it was a little uncomfortable while sleeping. Mad Cow restaurant was also just ok for the level of restaurant it is claimed to be. The night market is very close and they provide free shuttles to and from the airport and nearby night market. Still, a great experience at this hotel.
Outstanding
185 reviews
4.6/5
Price from
$162
per night
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No.1
4.6/5
17 review
Times Corner Sorrento Boutique Hotel
An Thoi, Phu Quoc Island | 4.06KM from Bãi tắm Hòn Dăm Trong
"Friendly owner"
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No.2
4.2/5
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Roma Hotel Phu Quoc - Free Hon Thom Island Waterpark Cable Car
An Thoi, Phu Quoc Island | 4.17KM from Bãi tắm Hòn Dăm Trong
"Friendly owner""Great stay!"
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No.3
4.4/5
32 review
PARALIA HOTEL PHU QUOC
An Thoi, Phu Quoc Island | 4.12KM from Bãi tắm Hòn Dăm Trong
"Great stay!""Great beach"
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No.4
4.3/5
11 review
Laputa Hotel Phu Quoc
An Thoi, Phu Quoc Island | 4.15KM from Bãi tắm Hòn Dăm Trong
"Good Location"
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No.5
4.7/5
67 review
JM Boutique Hotel
An Thoi, Phu Quoc Island | 4.15KM from Bãi tắm Hòn Dăm Trong
"Great service""Great beach"
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No.6
4.7/5
5 review
Casepia - Free Hon Thom Cable Car & Aquatopia Water Park
An Thoi, Phu Quoc Island | 4.09KM from Bãi tắm Hòn Dăm Trong
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Latest Reviews for Phu Quoc Island hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
4.7/5
Outstanding
HHeikoAbsolutely fantastic stay! Gorgeous hotel, very clean and lots of greenery. Right on the beach, which is maintained very well. Breakfast is potentially the best we've ever had, so much choice! Very helpful staff and a great clean pool. Activities like free yoga on certain days, airport shuttle for free and lots of restaurants and laundry places around. 10 min from the city centre by car. We loved it so much, we didn't want to leave and will tell everyone about it!
AAnonymous UserLove this hotel! I definitely will book again for my future trip! This hotel even send me birthday cake and birthday card, so warm ❤️ and there is complimentary airport transfer service, which save your taxi fares. and shutter bus for certain attraction point like safari, vinwonders, grand world.. all these super near. The hotel has their own beach and swimming pool, super nice, service super good! Highly recommended! Price is reasonable!! Grand world view omg, love it!
GGuest UserThe resort has alot of potential with an exclusive beach, swimming pool and eloquent rooms (some with great views). Breakfasts are great. The manager was good and takes pride in the resort, however when he was not around in the afternoons and evenings service was rare and hard to find. You have to actively go look for restaurant staff to place an order or pay. The restaurant could be alot more profitable if staff actively removed plates and asked clients if they could get them anything e.g dessert, drinks. They charge a service fee, but with little service.
It advertises a gym, but equipment is in disrepair, they should not advertise facilities which are not functional.
There is not much around the resort in terms of restaurants, bars and shops. It is also not an easy location to get to, but yet we found the reception unhelpful in getting transport.
All in all the resort could be great, but service needs to be improved.
BBokTilla~The Hotel overall is really great. The room was nice and spacious, however they didn’t clean our room properly everyday. When they came to clean, they only made the bed, didn’t change the sheets and didn’t sweep the floor. They forgot to replace the towels. They took the old towels , but didn’t leave clean ones. We has to ask for sheet changing after the 3rd day and for them to sweep and mop. Because it got sandy of all the sea sand. The breakfast was good and the staff was friendly overall in the breakfast hall. I just feel for this time of year (During TET holiday) the hotel was VERY BUSY and under staffed. So therefore the overall experience could have been better if they had more staff during this time. The pool and private beach was really nice and we enjoyed that very much.
GGuest UserAfter being stuck at home for the past 3 years and watching replays of Getaway, we finally got out of Australia and arrived in Phu Quoc. Stepping out of the taxi we were warmly greeted by the concierge staff with the traditional 'Xin Chao' as they escorted us into the beautiful Movenpick Resort foyer. Immediately my wife and I felt relaxed. This was what we had missed during COVID, escaping our busy lives and enjoying such beautiful resorts. Check-in was seamless and we were in our room in no time. I had an issue with our room and spoke to Linh at reception who was so nice and professional, and quickly resolved the situation. And in a flash we were by gorgeous pool and enjoying tropical cocktails. We spent the next 3 days laying around the pool, in the sun loungers looking out into the ocean, taking naps in the hammocks between the palm trees and enjoying the ocean breeze as we watched the sunsets. The Spa was amazing and one of the best we've experienced. The pre-spa sauna, stream room and spa baths was sooo relaxing. Breakfast was a feast to the eyes with delicious authentic Vietnamese food and a great international selection. The afternoons were spent devouring all sorts of enticing desserts during Chocolate Hour (and all for free, what a bonus!) We loved spending our evenings at Aura Beach Club as Vu was so helpful and attentive. He even got the whole team to sing Happy Birthday to me which was such a pleasant surprise. When we returned to our room, Linh and the reception team had organised a birthday cake and some gifts from the Resort. So sweet! It's things like this that make our holidays even more memorable. We thoroughly enjoyed Movenpick Resort Phu Quoc and the wonderful staff that made it so special. We will be back! and will bring all our families and friends :)
GGuest UserThis hotel was very nice because it was so spacious and had a private swimming pool. It is good that you can freely move around inside the hotel and use various facilities through Tuktuk. I was able to use it more comfortably because Jiwon Lee and Hana staff responded kindly
Beautiful room with lots of space and a relaxing spa tub. The restaurant fare, including breakfast and cocktails by the pool, were all delicious. I can also highly recommend the massage offered at their spa! While the hotel is waterfront, there is NOT a beach. Also, our room was street-front and noisy ... request a waterfront room when booking.
KKhakhaLovely. We chose the panoramic ocean view room and it was awesome. I booked 2 rooms and I was able to use the middle door to move between each with ease. The sunrise and sunset could be seen from the rooms and or on the balcony. The hotel room and public spaces were clean and spacious. The staff was very friendly and helpful with everything. They even helped us to book tours while there. The food was good and the menu changed every day. They have a restaurant and bar that has fire shows at nights and it’s fun to watch. I would definitely recommend.
OOLEKSANDRAI had a conflict with this hotel, I didn’t stay there and my money was not refunded. When I tried to report this to trip.com service team and they contacted the manager, the manager made up some details of our conflict, lied to trip.com that I “shouted loudly and scolded the staff”, which is absolute nonsense. The thing is the receptionist who is the only staff member left the hotel, while i was waiting for him to give me motorbike for rent, which has been agreed before. He didn’t say a word to me, he just disappeared. Later , when I contacted the hotel by number from their business card, the other person has told me, that the receptionist is her husband and he went to another hotel to help other guests check in. They have several hotels and don’t have staff, so the receptionist guy does shuttle runs between hotels. Just for the note, the description of the hotel says 24 hours front desk. Empty front desk.
The biggest problem is that the manager, the wife of the receptionist, has told trip.com that I was being impolite, because I made my decision to not stay at the hotel, where I would constantly need to wait for the service (due to their problems of staff shortage). And she lied, said I was yelling at staff. Which staff, I don’t know. The guy, who btw doesn’t even speak English, was not there. How could I yell to anyone, if I was all alone at the lobby waiting for the receptionist. And when I realized, this hotel is not where I would be comfortable, I cancelled the booking and I told the manager that I did so. And left the key. I wouldn’t think I won’t be able to get my money back.
The manager is a liar.
And they didn’t give me refund.
TTonyctca1We are here now and I have read some of the poor reviews. I don't understand them. Rooms are great, pool is clean, tiled and grouped. Staff are so helpfull and friendly. Rooms are cleaned every day, bathrooms clean and showers are top notch compared to some we have stayed in to get here. Absolute value for money with picturesque views and all amenities you could need. The walk to the main street is a bit of a walk but not a hike. Take my word for it and don't take any notice of the bad reviews. THIS PLACE IS FANTASTIC VALUE FOR MONEY. Only comment is breakfast could be a bit better, but not worth not booking because of it.
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