"Pathetic service, disgusting,slow and don't care attitude. Lacks proper management Had to wait for 2.5hrs vefore any waiter could come take our order after begging them. My kast time to ever be in this hotel."

"Well located, clean, calm and relaxing"

"I had at least $1,000 stolen from my hotel room by the cleaning staff. They steal your dollars and then exchange them for counterfeit money to put back in your pocket. 🌝🌝🌝 The hotel was nice, but the behavior of some hotel staff was unacceptable. Oh well, consider it a lesson learned. I left my money in the room, giving them the opportunity."

"Feel at home while experiencing a complete change of scenery! Ideally located in the mountains, surrounded by greenery, with a magnificent view of the lake. High-quality construction, tastefully decorated, comfortable rooms, well-designed layout, and above all, exceptionally clean and well-maintained. The experienced and well-trained staff are attentive to your needs and available while remaining discreet. Laura, the concierge, is an endless source of excellent recommendations and solutions. In addition to being very kind and professional, she understands your needs and isn't afraid to go the extra mile for the well-being of her guests. To truly feel like you're in a hotel, you can ask the chef to prepare your meals (I highly recommend his beef with vegetables – a delight!) or, if like me you enjoy cooking, the well-equipped American-style kitchen is always available. Furthermore, the spacious and comfortable dining room is at your disposal. (Don't hesitate to ask Laura for good places to buy your food; you'll find a wide variety of quality meats and vegetables.) Pierre, the owner, is a very cultured man who knows the country well; in fact, he built the hotel himself. He lives on the premises and ensures that everything is always well-maintained and that the staff provides consistently high-quality service. He has thought of everything to ensure his guests have everything they need for their comfort and safety. Whether traveling alone, as a couple, or with family, Goodlife Residence is the perfect place to stay in Bujumbura!"

"I stayed at Maratha hotel for six nights. The staff at the front desk were friendly and provided an efficient check in. The room was really lovely with good view. The linens on the bed were very comfortable and clean. The staff were excellent and most of the time they ordered a taxi to take me around. I had a wonderful stay and would recommend to anyone staying in the Bujumbura."

"The hotel itself did not strike me as exceptional. The room I was in, although with a view to the golf course, looks a bit dated, and the air extractor in the bathroom was too noisy. The staff, however, was very welcoming. They speak both English and French quite fluently. The best feature is the restaurant, the food is just excellent (tried some restaurants in Bujumbura and none really compares)."

"I did not stay at the hotel, but went for diner with my wife, for her Bday. I heard so much about it and but was not really impressed. I ordered a BP cheese burger, and on arrival the fries were cold and not crispy. the burger was decent, but I had better in Bujumbura for way less money. My wife had the local Sangala, and that was cooked to perfection. Service initially was good, but they forgot to order the desert, so we waited for 20 min in vain, for a Tiramisu....It is expensive for the quality you receive."

"Stay away from this hotel! The location of the hotel is different from what *********** shows you: not in the center of town, but far outside  without infrastructure and only expensive taxis. The a/c in most rooms does not work, I had to change the room 3 times. One is very moldy, the mosquito net has only holes and is too small for the bed. I wanted to pay in the local currency, because my card did not work in Burundi. Neither *********** nor the hotel told me before arrival that I can not pay in local currency. Jay, one of the owners, insisted on USdollars. He threatened me, " if you do not pay in USdollars, you will miss your flight tomorrow..." It took me a whole day at the bank to get some cash advance in USdollars from home. .. Stay away!"

"The service was just average. It had rained the staircase and balcony was wet, there was a TV but not working, Towels were not clean. There’s a leaking water from the WC. So I did not enjoy for sure. Finally the Generator was switched off no hot showers"