Best Staines Hotels

"Great hotel, great service, superb location on the river, fabulous rooms which encompass the original features of the building and one of the best breakfasts I’ve ever had while travelling! Delicious!"

"Breakfast should have been served until 10 am. We got into the restaurant 9.15 and there was hardly anything left, One spoonful of scrambled egg which I had to gather from around the pan for my husband - none for me, no bacon, no sausage, no hash brown or tomato. They did have beans!! Having asked and waited, we got a bit of bacon and some sausages that were so hard we could hardly cut them!! Then , at 10am they asked us to leave the room because they had to get it ready for something else. Our bedroom was ok but there was a skylight in the roof and the sun came flooding in just after 4 am so I didn’t sleep. Waste of time having black out curtains at the window when you don’t cover the skylight. The teaspoons on the dressing table had not been washed. The shower was nice but the water came out all over the floor - our friends had the same in their room. All in all not a good experience and I wouldn’t stay there again. I did mention all of this to the reception guy but he just smiled at me. Not sure if he spoke English!"

"Very nice hotel ; sparkling clean and spacious with good amenities. Need to work on call picking at the front desk, though."

"Service is very good and the staffs are very friendly."

"OMG, what can I say about this hotel? The hotel is beautiful, but the room is so small. Two people are fighting each other even if they turn around, and the luggage cannot be opened. There are two chairs, but there is no room for legs. No more, the bathroom is even smaller. Well, I went to live in a servant's room in a large manor. After staying for two nights, there was no cleaning service, towels were not changed, and there was no mineral water. The problem with all these hotels in the UK is that they have to set a specific time for breakfast, which is troublesome. The breakfast environment is very beautiful and quaint, but there are actually very few breakfast varieties. It’s nothing more than a continental breakfast or Bank Dick eggs or Spanish omelette or something like that"

"The overall performance of the hotel stayed at this time was satisfactory. The location is convenient, close to attractions and transportation facilities, very convenient. The rooms are clean and comfortable, well-equipped and soundproofed. The service staff is kind and the check-in and check-out process is fast and smooth. The breakfast is rich and the taste is good. Overall, it is a relaxing and reassuring accommodation choice. If you have the opportunity to visit the local area, you will consider staying again."

"Well located, clean and friendly place"