"I booked a room with dinner and breakfast. I got a room but it had food smell. It seems breakfast or dinner was served in the room. Room size was good. But footsteps from guest room upper floor was heard. Dinner and breakfast were not great. Onsen was ok. I checked out and dropped my luggages at the hotel. When I came back, all lights turned off. Weird. But hotel staffs were available."

"Stayed for two nights. The room was decent and clean enough being the cheapest hotel in the area. My only issue was the squeaky doors of the rooms beside mine. All in all, it was comfortable stay although I didn’t make use of the available services like laundry and breakfast."

"There are historical and cultural sites and the Dagui Memorial Hall, which let us learn about the century-old hot spring hotel. High-quality service and fresh ingredients. There is a Numameguri Trail nearby, where you can walk slowly and bathe in the forest oxygen bar."

"The location of Towada is relatively remote. I wanted to go to Oirase, but in the end I found that it is actually more convenient to take the bus from Hachinohe."

"I often use the large public bath."

"Absolutely terrible, avoid at all costs! The service attitude was horrendous. We were a group of 13 people, including seniors and children, with a lot of luggage. We and our driver started carrying it ourselves, and they told us we couldn't and had to do it ourselves. Then they changed their tune, saying they had overlooked it and would help. They ended up compensating us with an activity, but when we were leaving, they tried to charge us for it again! This hotel is completely outrageous; never again."

"For a hotel at this price point, the check in process shouldn't be done by customers themselves. The process was also cumbersome. The bathroom was cramped and didn't feel luxurious"

"This is a very excellent hotel for a visit to Oirase Gorge. 1) The staff is polite and efficient. I am especially grateful to front desk Kousuke Narumi who patiently made many calls to JR Shin-Aomori station and JR Sin-Hakodate station to find my handphone which I left on the shinkansen at Hachinohe station. He managed to arrange for me to collect it at Shin-Hakodate station where it was found. He also called a taxi for us to Tsutanuma and arranged for the taxi driver to fetch us back. It costs 3300 yen one way. He also reserved a taxi for me the next morning to Ishikedo. It costs 2900 yen. He is very helpful and cheerful throughout our time there. He is an asset to this hotel. 2) The room is spacious with a separate sofa area. Bed is very comfortable. There is a drying rack in the room. 3) There are four separate baths at the onsen room. I love especially the outdoor bath and the jet bath. Toner and moisturizer are also provided. 4) The quality of the food for both dinner and breakfast are very good. The food is tasty and not salty. The quiche is very delicious. Dinner consists of many courses. I could change my beef course to pork. It was the most enjoyable meal during my 8 days trip. 5) After breakfast, I walked up the slope next to hotel entrance and encountered a forest path which probably leads to Yakeyama. However I did not have time to complete the walk. 6) I took the 3 hours long shinkansen ride from Tokyo and transferred to the Oirase bus at Hachinohe station. There are only two timings for this bus at 10 am and 2.40 pm. Journey is 1.5 hrs. I stopped at Yakeyama and had lunch at Garden Keiryu no Eki Oirase next to bus stop. After lunch, I walked up the slope to the hotel( 20 mins). Fortunately, a hotel employee gave us a lift when he saw us on the way."

"The food and hot springs were both excellent. I had trouble getting my coins into the vending machine, but the front desk staff were very helpful and kind enough to help me exchange them."