Kyriad Marvelous Hotel (Xiapu High Speed Railway Station)

We checked in at around 22:00 on the evening of August 4th. The front desk staff (forgot to read the work ID number) were very proactive in their service. They really looked at the problem from the guest's perspective. Seeing that we were traveling with a small child, they arranged a room upgrade and floor arrangement. It's on a high floor and it's the middle room, which my daughter prefers. She speaks softly, but full of affirmation and professionalism. When we got to the room, we asked for slippers. The waiter was also very attentive and added a full set of slippers. Toiletries, quite unexpected, think of what customers want

The hotel environment is good, parking is convenient, the rooms are simple and comfortable, the breakfast is rich, and the reception service is good

The location of the hotel is easy to find, with convenient transportation around and convenient for eating and walking. The service attitude is very good and quite efficient. The room has good lighting, the self-service laundry room on the third floor is very convenient, and there is also a gym where you can do weightlifting. In short, it is great!

The room is big enough, well decorated, clean and hygienic, and parking is very convenient. It's just that the hotel is near a viaduct, which is a bit noisy.

The first day I stayed at Kyriad in Jinjiang, I felt very good, so I continued to choose this place when I went to Xiapu. We arrived that night and it was very windy due to a typhoon. The lobby manager greeted us at the door after seeing us and expressed his concern and thoughtfulness. Check-in was quick and breakfast was rich. Next, let’s talk about the bad things: 1. The sound insulation is really bad. I don't know if it was a quarrel or the TV next door at night. It was so noisy that I called the front desk to complain, but it didn't work for a long time. 2. Issue tickets in the morning. At first, the two young men kept pushing back, saying that the system didn't work, that they didn't have permission, and that the network was not good. However, with my strong insistence, the invoice was issued within a few minutes. I couldn't figure out why they pushed it like this! There were five people present and one person who looked like a leader. They didn't care at all. I felt that the overall service awareness of this store needs to be improved.

早餐不錯，錦江集團在廣州、江西、福建下面的酒店給水都不大方，湖北、四川住過的給水都很大方的，看圖片裏面的水，除了四瓶藍色的是你們的（其中兩瓶還是打前台要來的，再要就要給錢了），剩下基本上是其他酒店退房時主動給的