The hotel was difficult to locate as there was no clear signage. Due to limited space, they did not allow us to store our luggage, so we had to bring everything back to the train station to use lockers, which meant extra cost for us. I understand that the official check-in time is 3pm, but since we booked three rooms, some flexibility—such as allowing us to place our luggage in one room—would have been appreciated. Other hotels have offered this when we faced similar situations.
The room was also very noisy as the train station is right next door. Light sleepers should avoid this hotel. The staff’s service was average, nothing particularly noteworthy. Aside from these issues, everything else was fine.
The hotel is centrally located and the rooms are spacious and airy. In this respect, the stay was quite comfortable. The breakfast was also quite good. However, when evaluated in terms of price-performance ratio, it's debatable whether it's really worth the price difference compared to other hotels.
Regarding the staff, we had a mixed experience. Some of the reception staff were very polite and helpful, but some were unnecessarily rude. The bartenders, in particular, left a negative impression. The fact that the same person was in charge of both reception and the bar in the evenings also somewhat lowered the quality of service.
Although we were told we could use the garden, it was unpleasant that they made a fuss when we wanted to sit there in the evening. Also, the fact that the same ashtray remained on the table in the garden for 3 days without being emptied created a poor image in terms of cleanliness. Unfortunately, I was not satisfied with the overall cleanliness either.
The hotel is very well located, the staff is really nice and welcome, the room is spacious and it's super quiet despite the world in the hotel. The small plus is the small weelness center but personally it is not very hot, it is not resting and the hammam and the back heat was out of service. For the sauna, you must be in a hurry and ask the hospital to warm it a big half hour before. The fine room is medium. But good hotel is a nice quality/price ratio.
I've spent a good stay
Very nice hotel, both the room design and the backyard are very good. It looks small from the front, but it is actually very good and beautiful. The restaurant is very delicious
Everything was perfect excepted the mattress is too soft and it makes your back pain.
For Breakfast : Suggestion on all vegan drink, please make sure that the open date is not too long that suggested on the box otherwise the taste gonna gone off like I experienced Chocolate Soya ( it tasted sour already)
Also, it would be nice if you have the signs tell what each item is due to not everyone knows and some they don’t eat pork, beef or chicken.
Breakfast is too bad, can't eat at all, almost can't see the food, this price breakfast is a bit unreasonable, the variety is pitiful, I am really sorry for this price
Cheap and good to stay, much better than the youth hostels in Brussels and Amsterdam.
The train station is 10 minutes away and you can store your luggage for free; there is a relaxing public area with a variety of tableware and kitchen supplies, as well as free coffee and tea bags; about 15 minutes to all the attractions, and there are several supermarkets around.
Very nice hotel, varied and good breakfast.
Friendly staff.
Easily accessible by parking your car in the T Zand parking lot.
The only downside was the almost complete lack of cell service and no Wi-Fi in the room, but hey, you're not on vacation to be using Wi-Fi.
A very Cosy hotel right in the old city centre. Staff members are so nice to put chocolate bars in my allocated room as birthday gift as I check in on my bday.
Beware there are rooms with wooden logs that may not be acceptable by some tourists. Some rooms are on G/F or underground floors which you may need some psychological preparation.
In a word, a very good hotel with professional staff and excellent location to go everywhere
Great
105 reviews
9.0/10
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PHP 6,906
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8.4/10
Very Good
AAnonymous UserEasy to check in. Close proximity to attractions and public transportation. Easygoing staff.
PPhotoguyThe location is average, the room itself is very nice, but one exception…the chairs in the room. They are not comfortable to sit on for longer than 30 minutes.
I don’t understand why a hotel like this would pick such cheap and uncomfortable chairs.
GGuest UserThe hotel was difficult to locate as there was no clear signage. Due to limited space, they did not allow us to store our luggage, so we had to bring everything back to the train station to use lockers, which meant extra cost for us. I understand that the official check-in time is 3pm, but since we booked three rooms, some flexibility—such as allowing us to place our luggage in one room—would have been appreciated. Other hotels have offered this when we faced similar situations.
The room was also very noisy as the train station is right next door. Light sleepers should avoid this hotel. The staff’s service was average, nothing particularly noteworthy. Aside from these issues, everything else was fine.
NNeilJHotel Portinari in Bruges is a gem! The modern design is both stylish and inviting, creating a lovely atmosphere. My room was comfortable and well-appointed, making it a perfect retreat. The location is excellent, within walking distance of the city’s main attractions. The friendly staff added to the overall positive experience. Highly recommend for anyone visiting Bruges!
GGuest UserThe location is excellent and it is very convenient to go to various attractions. If you drive yourself, it is a bit difficult to get in and out of the hotel. The car is clearly parked next door, but it took half an hour to get to the hotel entrance (one-way street + road closure)
GGilles1995Very nice hotel, varied and good breakfast.
Friendly staff.
Easily accessible by parking your car in the T Zand parking lot.
The only downside was the almost complete lack of cell service and no Wi-Fi in the room, but hey, you're not on vacation to be using Wi-Fi.
AAnne LiekeWe had a nice time at Talbot House. The big plus is the historic value of the place, as we visited the area to learn more about WWI. So amazing to be able to explore the house and talk to the volunteer working here. Other things we liked were the friendly service and breakfast. Also big plus we could bring our dog, staying in the garden house.
With the cold whilst we were there, not having central heating was a bit of a struggle as the aircon is only on during the afternoon/evening and harder to set to a consistent temperature. Also the shared bathroom’s window couldn’t be closed, so absolutely freezing to go to. Last, our room was on the small side and felt a bit cramped especially with our dog. But overall good value for money.
GGuest UserThe hotel is basic no frills but was perfect for us for a couple of nights. We booked a triple room for myself my husband and our 11 year old son. The room was huge and also had a little kitchen area which was great. The location is great right off the main square. There is not air con but they do provide a large fan which was enough to cool the room when sleeping. The shower room had a shower over a bath tub which had great pressure and the towels provided are lovely and fluffy. The staff at the hotel are very friendly and helpful. We would stay here again
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