Have stayed here a few times. It's a good choice in bansko, the price is reasonable, and breakfast is included. The sanitation in the off-season is good, and it is just normal in the peak season, but if you ask the front desk for advice, it will be clean again.
The accommodation was very neat with many facilities.
The location is very good next to a ski lift.
It has parking. Very helpful staff!
They upgraded me to a mountain view room.
The room had an espresso machine, kettle,
water and ingredients for tea and coffee.
The mattress is perfect! Clean and quiet!
The hotel has a luxurious Spa!
The breakfast was excellent!
While on booking
I immediately paid the value of the room
with credit card,
the clerk at the reception
it didn't look in their system
my payment and asked me
to re-pay the value of the overnight stay.
I told her that I had already paid the value
of the room reservation.
The next day at check out
they asked me to pay for the night again.
I showed the proof of payment
that Trip.com had sent me
then the employee stated that he would have to confirm it
manager...after waiting a few more minutes
they acknowledged my payment.
Unfortunately the delay and lack of information
the payment was unreasonable for a 5 star hotel.
The Grand Royale Apartment Complex & Spa is an ideal spot for travelers wanting to discover the city. The Grand Royale Apartment Complex & Spa is an ideal choice for travelers who want to take in the sights and sounds of Bansko. The hotel is conveniently located a short 8km drive from Dobrinishte. There is no shortage of things to see in the area, with the Football, "Pirin" Str. and Bansko Panoramic Viewpoint all nearby. When guests have some time on their hands they can make use of the onsite facilities. This Bansko hotel features parking on site.
The Predela 2 Aparthotel provides a great place for travelers to relax after a busy day. The Predela 2 Aparthotel offers a pleasant stay in Bansko for those traveling for business or leisure. The hotel is just 3km away from Bansko. With multiple attractions nearby including Holy Trinity Church, "Pirin" Str. and Snow Peaks Ski School & Rent, guests will find plenty to keep themselves occupied. This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site.
Excellent hotel with very clean rooms and facilities. Only negative that i would suggest staff is during dinners to refill items when they go out specifically ice cream as they failed to do so
Great
22 reviews
9.1/10
Price from
SGD 855
per night
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9.1/10
Great
The location of the hotel is excellent, and the variety of spa facilities is impressive — several saunas, relaxation zones, and free water available inside. Everything was perfectly clean, and the staff was genuinely kind and attentive. They even helped me carry my luggage upstairs without me asking. Breakfast was rich enough, without unnecessary excess. The courtyard is lovely — there are rabbits and cats living there, and the air is wonderfully fresh. However, there are a few downsides. The rooms have rather high sound transmission — you can clearly hear your neighbors. The room itself felt a bit tight, not easy to move around. The spa area closes quite early (8 PM), and they start asking guests to leave about 20 minutes before closing, which was disappointing. The pools were closed for the winter, so I couldn’t enjoy swimming outdoors. Also, the ketchup dispenser at breakfast shoots sideways — be careful with your clothes! Parking is paid and not easy to find the first time, but I appreciate that they let me keep my car there for a couple of hours after check-out. Overall, it’s a cozy, well-run hotel that I would recommend — especially for its clean spa and welcoming staff.
GGuest UserWe settle on September 10, and immediately after the arrival of the girl on the respiratory we convinced that we had only paid for 1 person in their system, offering to pay for the second in 3 nights, after our persistence she called someone to know and turned out, that everything is normal and we have all paid, on her side it was rude as if we were ******. Also we booked a room with 2 separate beds, on the photo such rooms were, but we gave a room with 1 bed, we changed it to another, where 2 beds, but we had to roll them and ask for 2 beds. She also reported that the washing machine was broken, and after 2 days another girl said that only the dryer was broken, and we didn't sit to wash our stuff. The room did not work the railroads on one wall, and did not work TV.
There is a stove in the kitchen, but there is no pan or pan, so you won't cook anything. Breakfasts were pretty good, there was something to choose and breakfast, in the rooms was really clean, in the spa and swimming pool there were almost no people at that time but it was possible to buy. The options for dinner at the restaurant are not very much, and the restaurant is only 3 days a week and too late for dinner. There are no special trainers in the swing, and one broken, my husband was important and he is upset. You can go there if you have your own car and you go to stay quiet.
We spent three nights at the hotel. There is no doubt that the hotel meets all the standards expected of the Kempinski chain. The hotel manager (Mr. Roger) walks around among the guests all day, is interested in their well-being and gives good recommendations regarding spending time in the city. One of the evenings (on the recommendation of the hotel manager) we ate at the sushi restaurant in the hotel. Excellent food. The chef cooks in front of you and serves not only excellent food but gives a performance. Recommended!!!
Excellent location beside the ski road with car parking. Comfortable and clean rooms. Decent breakfast at the restaurant and spa facilities for apres ski. Not to forget the friendly staff at the reception as well as at the ski rental shop. It will be perfect if the restaurant also serves ala carte menu for dinner with local dishes instead of only set menu catered for British tourist.
GGuest UserVery nice place and for a great price.
The receptionist didn't speak English so we used Google translate, but once done, we got a quick and good service.
The hotel is a bit distanced from the main street and the gondola to the ski area, but it's quite and good for driving to the mountain.
GGuest UserExcellent hotel with very clean rooms and facilities. Only negative that i would suggest staff is during dinners to refill items when they go out specifically ice cream as they failed to do so
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