Hotels With Wifi in Banten, Indonesia

"I stayed a night at Grand Anara Airport Hotel at Domestic Airport in July. Very nice big room, clean and conveniently located after arrival from a domestic flight. Great for families or couples as the bed is huge and comfortable. Comes with breakfast starting at 6am for travellers with overnight transit. Just roll your bags to Level 3 for any domestic or international flights."

"Definitely get the 2 bedroom instead of the studio, it's much nicer. Somewhat wet bathroom but at least there is a shower curtain. View is great. Location is nice because there are so many restaurants to choose from in the hotel complex. Gym is pretty good, but only included with the 2 bedroom suite."

"“Good for a Transit Stay, but the AI-Driven Service Needs Work” I booked this hotel mainly because of the reviews mentioning the good food and free pick-up/drop-off shuttle service. Communicating with the hotel before check-in to arrange the shuttle was easy through the hotel’s WhatsApp number, which I found on Trip.com. Upon arrival, I noticed that the hotel seems to cater quite heavily to Chinese visitors. There was a line of Chinese guests checking in, and one of the front desk staff spoke Chinese fluently. Some of the notices around the hotel were also written in Chinese, presumably Mandarin. Check-in was smooth, and the front desk staff was nice and helpful. However, I was informed that I needed to install an app to use various hotel services during my stay, including the digital room key and room service. While this may be convenient for some guests, I personally found it a bit of a hassle at the time. The installation itself took some time, followed by an explanation of how to use the system. The food was average, with a reasonable selection of options. However, the refilling of some items was rather slow. For example, the milk for the coffee machine ran out and was not replenished promptly, and at times there was no cook available. The room itself was nice and spacious. One thing I particularly liked was the layout, with the washing area located near the entrance. The toilet unit also looked new. Unfortunately, the towels looked rather shabby and could use an upgrade. Complimentary bottled water was available upon request, which was a nice touch. One of the biggest downsides for me was the lack of a telephone in the room. All service requests have to be made through the app. I had to communicate with an AI chatbot, but the chatbot would often instruct me to go downstairs and confirm the request with the reception desk anyway. I found this rather confusing and wondered what the point of the AI system was if I still had to speak to a staff member in person. It seems the hotel is trying to adapt to AI and reduce the need for human staff, but the system does not seem to work effectively yet. In my experience, it actually added an extra step rather than making things easier. This was especially noticeable during check-out. There was only one front desk staff member, which was surprising. He was very patient and did his best to serve everyone, but the hotel really could have used more staff at that time. As a result, the line became quite long. Had I been informed during check-in that I could simply use the self-service machine to check out, I could have avoided the queue altogether. The location is in the CBC area, although finding the hotel felt a bit like navigating a labyrinth. It wasn't the easiest place to locate, especially for a first-time visitor. Overall, I would say you get what you pay for. For a one-night transit stay, the hotel was acceptable, especially with the free shuttle service and spacious room. However, the hotel could significantly improve its service by having more human staff available and making its AI-based system more practical and user-friendly."

"The room is spacious and affordable, with a shopping mall downstairs, and Chinese restaurants nearby. Taxis are also readily available. It's one of my favorite hotels, and I'll definitely stay here again next time. Haha."

"we were from the next hotel,but we checked out coz their rooms is terrible but luckily swissbel has room for us to check in on that same day. room is bigger than expected and it is so comfortable. they do provide airport transfer too!"

"Very good and quiet. Breakfast downstairs is served until 10 AM, after which they start cleaning the restaurant. The air conditioning in the lobby is also very comfortable, and the morning sun is delightful. There are some tables and chairs in the first-floor hallway where you can relax."

"The staff were so friendly. The New York steak was especially delicious."

"Lovely hotel, great value for money, nice breakfast options, pleasant pool. Stay here every time we want to be in tangerang! Staff are friendly and helpful too. I do have a suggestion though: I wanted a king bed non-smoking room and all deluxe rooms were occupied I asked if the double beda could be put together but would have been happy to pay extra to upgrade to executive but was not offered."

"The hotel is close to the airport and they offer a bus shuttle free of charge for their guests. The rooms are dated but very clean. We didn’t miss any amenities in the rooms. You also get a free bottle of water. The breakfast is fantastic and varied but don’t expect many western food. Overall a great deal for what you spend. I would really recommend it!"

"The facilities are grand, not too many floors, and very spacious. They are well-maintained and clean. The hygiene is excellent, and the greenery is beautiful. The service is attentive and thoughtful. There are many foreign guests, so safety and cleanliness are definitely guaranteed. The hotel is close to the airport and offers a convenient shuttle service. Highly recommend!"