We had a lovely stay at The Fellows. Just a short walk into Cambridge city center. The bed was very comfortable. The shower was amazing. I would definitely recommend
Stayed 3 nights so that we could visit family and friends in the area. Booked a twin room which had adequate space for 2 of us and separate area with small table and chairs if needed. Beds were comfortable and the room was warm (once I was shown how to activate the heating) Unfortunately the bathroom was very cold as the hotel boiler needed repair so the radiator wasn’t working. Otherwise we had a pleasant stay. The hotel is quite dated and in need of an upgrade which is on the planning. The staff were super friendly and helpful, especially when I realised I’d left my own personal pillow on the bed. They tracked it down and a friend collected for me the next day. Definitely stay agin when next in the area.
Perfect little place to stay at a great price. Scrupulously clean, friendly staff, free parking, and including a tasty breakfast..... and only a 20 min straight walk to the town centre. Can't fault this hotel except the roomy bed was maybe a bit hard for us. Apart from that, perfect. Would definitely stay again, and highly recommend!
Lovely comfy warm friendly place to lay your hair down while in west Cambridge. The little kitchenette has everything for light meal prep. And Sainsbury’s are 3mins walk :) The bike rental was a great bonus. Loved their attention to detail. A water dispenser/ fountain will be a great addition. Thank you for your kindness, Justin!
My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues.
Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected.
I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping.
Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place.
An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay.
I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue.
Unfortunately, based on cleanliness alone, I would not rate this stay highly.
The room was spacious, beds comfortable and a good shower.
Good number of food options in the welcome service.
Staff courteous. Breakfast was good.
The downside was the cleaning...dusty carpet, lamp shades, fan and a room full of crane flies on our arrival.
The Hotel was clean and helpful - although many staff seemed a little less that informed - the rooms were clean but cold at night turning the heating up didn’t help - the amenities over Christmas and new year were not as advertised- and the restaurant closed over this period so bar meals on laps were the best they could offer except breakfast which was good. Food other than breakfast was a poor selection little to offer for children or someone with diabetes so we had to eat out a lot despite being pre charged for meals.
The swimming was good but times advertised were not adhered to and no one knew times - and the rules very varied.
Once in the pool it was clean and warm.
Overall on our 2nd visit - first was better I think perhaps Christmas period is not a family period in which to spend time here.
The hotel is a bit far from the main Cambridge University area, requiring a bus ride, but it's still very convenient as most Cambridge attractions don't have parking, so taking the bus is the usual way to get around. The front desk staff were also very friendly and patient in answering questions. While early check-in wasn't possible, they did offer luggage storage. My only minor complaint is that there was no phone signal in the hotel, so I relied entirely on Wi-Fi – though mobile network coverage across the UK isn't great in general.
Overall, the hotel was clean and the room was very comfortable. The staff was okay, but I was disappointed with the breakfast options. There were limited gluten-free choices, and when I asked for fried eggs, I was told they don’t do that. There were no gluten-free croissants or cakes, so I ended up just having coffee and something very small compare with other people.Overall, I didn’t feel the breakfast was worth the price
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LLaomaidangI've stayed at this Hilton in Cambridge twice now, and both times it felt so welcoming. I booked the same river view room, and it was still just as comfortable and cozy. The front desk and restaurant were all the same, nothing changed. What did change was that this time I drove myself, and the parking was £26 a night – quite expensive! We walked to several Cambridge colleges and the shopping street, all within about ten to fifteen minutes. Cambridge feels much safer than London; you don't have to constantly guard your pockets or clutch your phone here. The breakfast was superb.
PPawadee SuwannakarnWe had a lovely stay at The Fellows. Just a short walk into Cambridge city center. The bed was very comfortable. The shower was amazing. I would definitely recommend
GGuest UserHad trouble with hot water on shower control,very hot fine for me but would be concern for children
The control needs looking at
The room was very clean and the facilities were good would recommend to anyone
GGuest UserMy stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues.
Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected.
I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping.
Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place.
An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay.
I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue.
Unfortunately, based on cleanliness alone, I would not rate this stay highly.
GGuest UserThis is the best hotel I’ve ever stayed at in the UK, much better than other £100 rooms in other cities. The environment is excellent. It is located right opposite the river where we could walk around, and there was a beautiful backyard where guests could sit and enjoy food and drinks.
The breakfast they offered was very nice, with plenty of choices. It was very peaceful and enjoyable just spending the morning there; you can really feel how a perfect morning should start in Cambridge.
The staff was also very helpful. They carried my luggage up and down the stairs during check‑in and check‑out.
As for the location, it is just a few hundred metres away from the River Cam and other viewpoints, most of which you can reach on foot. Other than that, the facility was well equipped, everything works perfectly without any malfunction happened.
Overall, it was a great experience staying there, and I would definitely recommend it to others if I get the chance.
GGuest UserThe hotel is a bit far from the main Cambridge University area, requiring a bus ride, but it's still very convenient as most Cambridge attractions don't have parking, so taking the bus is the usual way to get around. The front desk staff were also very friendly and patient in answering questions. While early check-in wasn't possible, they did offer luggage storage. My only minor complaint is that there was no phone signal in the hotel, so I relied entirely on Wi-Fi – though mobile network coverage across the UK isn't great in general.
GGuest UserI had a wonderful stay at this hotel. The staff was friendly, professional, and always ready to help with anything I needed. The room was clean, spacious, and well-maintained, with all the amenities I could ask for. The location was perfect—close to local attractions yet quiet and peaceful for a good night’s rest. Breakfast was delicious with a wide variety of options. Overall, a very pleasant experience. I would definitely stay here again and recommend it to others.
GGuest UserTravelodge wouldn’t have been a bad memory except for TRIP that made it a horrible one for me , I definitely sure this would be my last dealing with them.
Here is my ordeal with Travelodge and TRIP.com, on arriving the hotel I discovered the hotel has no air conditioning and it was terribly hot in London, I immediately notified the hotel of my intention to check out which they agreed to and are willing to give me a refund , unfortunately the TRIP customer service kept going round and round with the situation inorder for them to make me finish my stay at the hotel even with the fact that I complained it wasn’t comfortable, to be honest the hotel did their best to ensure I get my refund but trip messed everything up, there was practically nothing they didn’t do to make sure I didn’t check out even when someone from the hotel spoke with them about their willingness to give me a refund this is the hotel Ass. Manager ( Mrs Gosia) .
I had a very terrible experience with trip and it is definitely going to be my last . I couldn’t sleep most of the night because of the terrible heat at night thanks to trip.
😞
GGuest UserRoom was really clean and breakfast was great.. room lighting can be better though, room is a bit gloomy. Only accessible by car / taxi and no convenience stores around the area. I ordered food in the bar for dinner and when I asked if it can be delivered to my room, the reception guy asked for my room number and then said they can’t but when the waiter gave me the food on my table he asked if I want to take take it to my room and gave me a tray. When I passed the bar holding my food, I heard the reception guy said to the waiter “you gave her a tray? it would be a long walk” (it isn’t really coz my room is close to the reception) — so the reason he said they can’t deliver it to my room was apparently because it would be a long walk (disappointing). Other than that, my stay served it’s purpose.
CChaloExploreWe had a wonderful experience staying at this hotel!
✅ Check-in was smooth and efficient, and the reception staff were warm and welcoming. They also helped us register our car for free parking, which was a great bonus.
🛏️ Our room was spacious, clean, and well-maintained. The air conditioning was customisable and worked flawlessly throughout the stay, adding to our comfort.
🧴 All the toiletries were fully stocked and ready to use — a small but thoughtful touch.
🕛 One thing we really appreciated was the 12 PM checkout time, which is later than many other hotels. It gave us extra time to relax and pack without feeling rushed.
🛍️ The location is super convenient — just a 5-minute walk to a large shopping mall, making dining and shopping easy.
🔌 Another highlight was the electric vehicle charging available in the hotel parking, which was exactly what we needed.
💷 Overall, this hotel offers excellent value for money with great service and thoughtful amenities. Highly recommended — we’ll definitely be back!
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