Our 8-day stay at Hotel Metropolitan Sendai East was exceptional from start to finish. We booked a Superior Double room, and it felt surprisingly spacious and comfortable—especially for an extended stay.
If I had to sum up this hotel in one word, it would be convenience. Its location directly within Sendai Station makes getting around effortless. Trains, buses, and a wide variety of dining options are all just steps away, which made exploring the area incredibly easy.
The breakfast selection was generous and satisfying, offering plenty of options to start the day well. What truly stood out, however, was the customer service—consistently attentive, professional, and welcoming throughout our stay.
We would absolutely choose to stay here again and highly recommend it to anyone visiting Sendai.
Location was great, very convenient from Sendai station. Hygiene condition was also great. Room was tidy and clean. Love the interior of the lobby. I used self serve online check in - it was smooth. Amenities are self serve, available in the lobby.
Amazing hotel with great service. All the amenities provided are top notch, and perhaps being a business hotel, it comes with everything imaginable in your room. Fridge, water kettle, pajamas, notepad and pen, alarm clock (yes, analog Casio), USB C-A converter because the bed still has USB A socket, takubin (luggage delivery) forms, trouser press, shoe brush, etc, etc. I think their motto is don't wait until the guest ask for it, just make sure it's available. They really anticipated everything. Starbucks and 711 on the 1st floor. Wanted to try the restaurant on the 13th floor, but because I had no reservation, and there were already many people there, sadly they turned me away.
The hotel stay was great! My room was clean I had all the utilities mention toothbrush, slippers,mini fridge, hairdryer, shampoo everything and a bathtub 🙌😊 there are free drink at the lobby also you can use the sento i really loved it
The hotel is quite nice, about a 10-minute walk from the station, which is convenient for shopping. Mitsui Department Store is nearby, just across the street. The hotel has a large public bath, which is great for a relaxing soak after a day out. Just try to avoid peak hours.
The hotel is conveniently located just right outside of the train station (shinkansen west exit) and it’s linked to the shopping malls that are around the stations. The bus stops are just below as well, good if you are taking a bus out or if you joined day trips departing from Sendai. The hotel is also very comfortable and the hotel staff are very friendly.
The hotel was exceptionally clean and well-maintained. The spacious environment made the stay very comfortable. The bathroom was fully equipped, featuring a rainfall shower and a separate wet and dry area for added convenience. The extra-large double bed came with four pillow options, catering to different preferences. Additionally, the room provided a hairdryer, straightener, and curling iron, which was a thoughtful touch. The staff were polite and friendly, making the overall experience even more pleasant.
Tabist Mangokuura Sakura-so is the perfect place to unwind after a day of travel or work.
At this hotel, you'll have access to a garden.
When driving to the property, you can use the free parking lot.
This hotel is supposedly the best in Sendai, so when I visited, I booked two nights to experience it. It's a bit far from Sendai Station, which isn't ideal if you're lugging luggage. We ended up taking a taxi from the station. Since we arrived before check-in, we were able to store our bags on the first floor. Later, after we checked in, a staff member brought them directly to our room. My room type offered a nice view, with a distant glimpse of the Great Kannon statue. The room itself was spacious, but it definitely felt old; many facilities are in need of repair and updating.
Everyone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.
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481 reviews
8.8/10
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ZzhglongThis was my second stay at this hotel. Coincidentally, it was during a Japanese long weekend, and the room rate for two nights skyrocketed from over 800 to nearly 1500 yuan. The bed also downsized from 1.6m to 1.4m. My experience declined, but that's not the hotel's fault, it's my wallet's fault.
GGuest UserAmazing hotel with great service. All the amenities provided are top notch, and perhaps being a business hotel, it comes with everything imaginable in your room. Fridge, water kettle, pajamas, notepad and pen, alarm clock (yes, analog Casio), USB C-A converter because the bed still has USB A socket, takubin (luggage delivery) forms, trouser press, shoe brush, etc, etc. I think their motto is don't wait until the guest ask for it, just make sure it's available. They really anticipated everything. Starbucks and 711 on the 1st floor. Wanted to try the restaurant on the 13th floor, but because I had no reservation, and there were already many people there, sadly they turned me away.
GGuest UserThe hotel was exceptionally clean and well-maintained. The spacious environment made the stay very comfortable. The bathroom was fully equipped, featuring a rainfall shower and a separate wet and dry area for added convenience. The extra-large double bed came with four pillow options, catering to different preferences. Additionally, the room provided a hairdryer, straightener, and curling iron, which was a thoughtful touch. The staff were polite and friendly, making the overall experience even more pleasant.
YyukeyThe room was not bad, the service was very good, the standard Japanese-style economy hotel, Japanese-style service, would not disappoint. Surrounded by residential areas, it is quiet. Although it is a little far from Sendai Railway Station, I have walked past it. It is fine to go.
無無為者It is quite convenient to walk from the station to the hotel. Hotel rooms are quite clean and comfortable; hotel staff is helpful and polite. Free breakfast is nice and yummy.
GGuest UserOur 8-day stay at Hotel Metropolitan Sendai East was exceptional from start to finish. We booked a Superior Double room, and it felt surprisingly spacious and comfortable—especially for an extended stay.
If I had to sum up this hotel in one word, it would be convenience. Its location directly within Sendai Station makes getting around effortless. Trains, buses, and a wide variety of dining options are all just steps away, which made exploring the area incredibly easy.
The breakfast selection was generous and satisfying, offering plenty of options to start the day well. What truly stood out, however, was the customer service—consistently attentive, professional, and welcoming throughout our stay.
We would absolutely choose to stay here again and highly recommend it to anyone visiting Sendai.
GGuest UserThe ryokan location is excellent. My room has a huge picture window facing east. I can see the famous bay with its many islands, including the Fukuura island (福浦𡷊), in the morning with wonderful sun rise view. The Japanese breakfasts were excellent especially the one on our second day… fresh grilled fish, etc.. The Kaiseki dinners for both nights were wonderful with fresh grilled fish and high grade wagyu beef plus oyster cooked to perfection. The Onsens on the other hand are just Okay. However with the view of Fukuura island and its red bridge … nice.
Cch.bWe stay here for two consective years and the main reason is their breakfast buffet which is not a huge line but they had every local famous items to offer, one of the best breakfast with variety of local choices for guest to enjoy with proper menu rotation. Easy access from Sendai station, walking distance to Sendai Station, Bus stop, Aeon supermarket, Montbell shop, lots of nearby local restaurants, family mart and 7-11. coffee capsule machine available at lobby from afternoon time onward.
AAnonymous UserThe hotel is quite nice, about a 10-minute walk from the station, which is convenient for shopping. Mitsui Department Store is nearby, just across the street. The hotel has a large public bath, which is great for a relaxing soak after a day out. Just try to avoid peak hours.
GGuest UserThe hotel stay was great! My room was clean I had all the utilities mention toothbrush, slippers,mini fridge, hairdryer, shampoo everything and a bathtub 🙌😊 there are free drink at the lobby also you can use the sento i really loved it
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