The location was great, close to the bus stop for Chefchaouen and the train station, so it was easy to get around. The staff were very friendly and helpful.
This is a former Ibis hotel. The decor is modest, but it's clean, quiet, and well-maintained, and there's a supermarket nearby. Parking is in the hotel courtyard. The young Portuguese at reception is beyond reproach, a real expert.
Excellent location, right at the medina's doorstep. This allows you to arrive by car and have your luggage dropped at the door, but also to be totally immersed in the medina after a 5 minutes walk from the hotel. Beautiful, comfortable and clean bedrooms and bathrooms (we came back for a second stay, so stayed in two different rooms). Delicious breakfast and the best possible service. Amazing restaurant across the street (Maison Fassi), which quickly became our cantine. Will definitely stay here again if we ever come back to Fez!
Really like the location, just beside the train station. The service was very good, they changed my room when I complained about the hair dryer that not working. The restaurant located nearby swimming pool, very nice view during breakfast
Excellent experience, however, some negative points to be highlighted.
At breakfast, the manager followed us to ask us to fix, even though we had communicated our room number at the entrance breakfast was understood. This situation has made us particularly bad for other customers.
In addition, after buying two cares for a sum of more than 1,700 dirhams, I wished to stay for a twenty minutes at the pool.
Except all that was Top
The homestay is in the old city, it is relatively deep, and some are not easy to find, especially we arrived at night. No one in the small alley is a cat, but I panic. Entering the homestay, it is a traditional North African residence with a large patio, very unique, the room is very quiet, there is a unique flavor of Arabic spices. Especially recommended is the local special breakfast prepared by the boss and the proprietress. Dining on the roof terrace is really an exotic style, the overall recommendation!
Facilities: In Riad, the room type is huge and worthy of the title of suite suite. The bed is comfortable and the bathroom is bright. The public area is definitely a ceiling level in Fesri. It is worth visiting to take pictures and punch in. After all, it is a 700-year-old building. But it is recently renovated, so don't worry about old equipment and facilities. The furniture and other materials are exquisite, and even snail technology. On the hottest day, my deluxe room air conditioning was not strong, so I upgraded to a family suite directly (other room types are full, it can be seen that it is very hot)
Hygienic: clean and tidy, whether it is in the room or in the public area, restaurants, etc., it can meet the five-star standard.
Environment: Look at the picture to know how beautiful the public area environment is. Mosaic walls, atriums, green plants, chairs, etc., all see the work. At the same time, the location is in the center of the old city, about 15 minutes walk from the parking lot. There are too many alleys. Remember to look at the hotel signs on the walls in the streets and alleys, and it is not difficult to find.
Service: The service is good overall, the staff in the hotel are very warm, the breakfast is full, and the terrace is dining, and the unique old town scenery can be photographed. However, the person who picks up the luggage is not a hotel employee, and needs to pay another handling fee (people are very hard to earn hard labor, no problem to give money, just ask the hotel in advance to communicate)
Anyway, one-stop recommendation!
It's the first hotel I stayed in Meknes.
It's a bit far from the city center.
It's free parking, so you can park right in front of the hotel.
It was good, but it was during Ramadan.
I didn't have room service, so I went out for dinner.
I had to solve it. There's no refrigerator in the room.
It was a little uncomfortable.
Our experience at Marriott Fez was fantastic.Friends holiday with a group of seven adults. From the moment we arrived, the hospitality was great . The staff was incredibly friendly, welcoming, and attentive to every detail, making sure we felt at home. It was one of our friends' birthday on the day of arrival and we had a fantastic birthday surprise from the manageress.
Thanks to the entire team at Janan Palace.
The Fes Marriott is a fantastic option with plenty to offer. The hotel features three excellent restaurants, each providing a distinct dining experience. The outdoor areas are impressive with a large swimming pool.
Beautiful hotel to spend a few days while visiting Fes.
⭐⭐⭐⭐⭐ An unexpected Moroccan traditional courtyard experience! **
The **Volubilis Hotel** that I stayed at in Fez this time was really great! The hotel is located in the old city of Medina, and it only takes 5 minutes to walk to the Blue Gate of Boujilou. The location is super convenient. As soon as I entered the door, I was amazed by the Moroccan traditional courtyard. The mosaic tiles and carved wooden doors are super atmospheric and beautiful for taking pictures!
Special thanks to our Chinese tour guide **Director Lin (WeChat: **********)**, who helped to book a price cheaper than the platform and upgraded the suite for free! The room was very clean, the bedding was comfortable, and the terrace overlooked the panoramic view of the old city of Fez. Director Lin also recommended a super authentic tagine restaurant near the hotel, which was much better than the Internet celebrity restaurant!
The hotel service is also very considerate. The front desk is fluent in English and helped arrange airport pick-up and local SPA. You must try the mint tea and honey pancakes for breakfast! If you come to Fez, I strongly recommend staying here. Find Director Lin (WeChat as above) to book and you can also get a desert group coupon, which is super cost-effective!
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GGuest UserMy stay in Fez was truly memorable, thanks to the warmth and professionalism of Hager, the manager.
We arrived later than planned, reaching the property at 11 p.m. instead of the expected 9 p.m., yet Hager welcomed us with kindness and patience, making us feel completely at ease despite the late hour. That first impression set the tone for the entire stay.
Hager was also incredibly accommodating with breakfast. She kindly arranged breakfast earlier than the usual start time, and it was a delicious traditional Moroccan breakfast — fresh, generous, and beautifully prepared. It was one of the highlights of the stay and a perfect way to start the day.
At the time of leaving Fez, I had arranged my transport independently, but the situation did not go as planned and became stressful. When Hager became aware of this, she went out of her way to help, reassured me, and kindly allowed me to stay at the property during the unexpected delay.
The property is perfectly located in the heart of the medina, offering an authentic Fez experience while remaining peaceful and comfortable. The room was clean, well-maintained, and felt welcoming after long days of exploring.
What truly stood out was the genuine care and hospitality throughout the stay. Hager’s calm, thoughtful, and supportive approach made a real difference and reflects the high standards of this place.
I would highly recommend this property to anyone visiting Fez — not just for the location and comfort, but for the exceptional hospitality you’ll experience here.
AAngie Laibaby ArmchannelLove this Riad, it is so clean and beautiful inside and the roof top with a nice Panorama view . Before arriving the riad, they sent me an email asking my WhatsApp so they can send me the exact location and so video clips for me to know how to get there since Google map doesn’t work when getting inside the Medina . They said if I really couldn’t find the way, they could pick me up in one of the entrances to the riad. I thought I could find it but I failed so I called them. One of the staff came out immediately and helped me my luggage. The two young staff there are very helpful and friendly. Since I was so late to arrive , so one staff (should be called Abdullah) brought me out again so I can Rmb how to get out and in again next time. The other young staff also brought me where I can find friendly convenient store nearby to get essentials. Love them and so helpful. The breakfast was nice too. The AC inside the Room is good and the water pressure and the heat were good too ! Highly recommend this Riad when u travel to fez next time. Rmb to bring ur amenities since they do not provide any bathing items or toothbrush. Recommend the riad to have a rubbish bin in the room instead of just inside the toilet.
GGuest UserThe contact person is so nice that helped us arrange city tour and transport to another city. Even though we had to leave at 8, which was not the breakfast timeslot, the house keeper prepared food for us to take away. We had so much fun here.
GGuest UserService de navette pour et de l’aéroport proposée par l établissement: assez pratique lorsqu’on arrive tard comme nous.
Facturé 25€ (250 dirhams)inclus la majoration de 5€ pour service nocturne.
Chambre propre et literie confortable
Salle de bain très petite, douche sans bac, l eau coule directement sur le sol et l’eau met pas mal de temps à s écouler par le syphon: pas trop pratique si vous êtes pressés et que vous devez prendre votre douche l un après l’autre rapidement .
Le support de pommeau de douche cassé, il fallait le tenir à la main
Produits d hygiène a ramener, shampooing non fourni ( difficile quand on voyage avec bagage en cabine pour 2-3 jours)
Service de petit déjeuner basique, dommage pour certains produits commerciaux ( olives noires et fromage quiri )
Crepe et brioche préparé sur place, elles étaient très bonne
Emplacement parfait , juste à côté d un de suq de la vieille médina
Pour manger il y a plein de restos sur place mais ils sont relativement chers car on est en zone touristique
Ne pas hésiter à aller manger dans la ville nouvelle, on y va avec taxi pour 2€ par trajet (4€ a/r)
Attention: l hôtel affirme accepter la carte bancaire mais nous n avons pas pu régler 170dirham(17€) par carte car commission trop importante . Que les montants élevés sont acceptés ( à prendre en compte si vous payez en fin de séjour et que vous avez l’argent compté)
Wifi gratuit , terrasse sympa mais dommage ne pas y pouvoir prendre le petit dej
Dans l ensemble séjour agréable et rapport qualité prix correcte
BBPierreThe experience we had at another Riad set very, very high expectations, so read this with that in mind :)
I've worked and stayed in luxury hotels around the world, and if you're looking for a stunning hotel, with pleasant service this would be a top choice. However overall we were looking for more of an intimate experience. Staff were very nice; they were young, friendly, kind and caring. Travelling with my mother however, it felt very uncomfortable when I was asked 'how my wife was doing?!', this summed up the disconnection between the hotel and the experience. A beautiful hotel but short of a 4/5 star experience. It is one of the most stunning Riads you will stay at. The restaurant serves great food, and the views are amazing - if you can handle the three floors of steep steps. Overall, you won't be disappointed but it felt like when we stayed there was no manager for those extra touches you expect when paying this much.
GGuest UserExcellent location, right at the medina's doorstep. This allows you to arrive by car and have your luggage dropped at the door, but also to be totally immersed in the medina after a 5 minutes walk from the hotel. Beautiful, comfortable and clean bedrooms and bathrooms (we came back for a second stay, so stayed in two different rooms). Delicious breakfast and the best possible service. Amazing restaurant across the street (Maison Fassi), which quickly became our cantine. Will definitely stay here again if we ever come back to Fez!
YYongyuandeninghaiThe hotel's WiFi coverage is particularly comprehensive, whether in the room, lobby, restaurant, or in the corner of the corridor, the WiFi signal is very strong, there will be no disconnection. I have tested it in various places in the hotel, the speed is very stable, and the video, game, and download files are smooth. For those who need to surf the Internet at any time, such a comprehensive and stable WiFi is really important.
MmyasharOur experience at Marriott Fez was fantastic.Friends holiday with a group of seven adults. From the moment we arrived, the hospitality was great . The staff was incredibly friendly, welcoming, and attentive to every detail, making sure we felt at home. It was one of our friends' birthday on the day of arrival and we had a fantastic birthday surprise from the manageress.
Thanks to the entire team at Janan Palace.
The Fes Marriott is a fantastic option with plenty to offer. The hotel features three excellent restaurants, each providing a distinct dining experience. The outdoor areas are impressive with a large swimming pool.
Beautiful hotel to spend a few days while visiting Fes.
GGuest UserA very beautiful riad in the middle of medina, we are so happy to have stayed here. Mesmerising inner court, authentic-looking room, and a wonderful host Youssef, who is very welcoming and always ready to help.
We stayed in the end of December, so it wasn’t exactly warm in the room, and if there was a heater of some sort, that would be just perfect. But then again, it was the 4th riad in a row we stayed at, and it was the warmest of them all even without aircon or heater. With that being said, I’m sure the temperature would feel just perfect during spring, summer or autumn.
Thank you again to Youssef and the team, you left us a wonderful memory of Fes❤️
TTRIPPERS.IO founderК сожалению, нам не очень понравилось проживание в этом отеле. Мы не первый раз в Фесе, и этот отель однозначно не стоит своих денег.
Отель невероятно красивый внутри, но комнаты крошечные, окна выходят не на улицу, а в общий холл, где постоянно находятся гости и хозяева отеля (с раннего утра в холле завтракают и звенят тарелками, а вечером до позднего вечера ужинают). В целом отель выглядит не очень чисто и опрятно, и мы даже спасались от огромного таракана одной ночью. В середине нашего отдыха мы отравились и совсем перестали ходить на завтрак (это был единственный раз за 3 месяца проведенные в Марокко)
Также жаль, что в номерах нет чайников и холодильников.
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