Location definitely worth to choose this hotel you can walk modt of everywhere in central area very close by to airport and intercity bus station.
Housekeeping needs bit more paying attention to not to creating issues on stay.
Rest of all tge staff members very kind helpful
I've been there with my wife for 4 nights. The room was tidy and clean. The towels and blankets were perfectly clean too. The bathroom was spotless, but the shower cabin needs to be renovated I guess.
There were Persian-speaking reception that could be so helpful for Iranian. They were so polite and welcoming, especially Mahan.
They have a Persian nightclub there. I didn't go, but I guess it's cool.
Location is so close to the Chumhuriat street. There are almost some shops and supermarkets like A101. Breakfast is not wow, but fine, with various jams, butters, cheeses, eggs, and such. Restaurant staff are really welcoming.
Overall it is worth it.
The hotel room showed the sign of age but it was still clean. I was happy to have offered an upgrade of room with good view of the Van lake. Unfortunately, I couldn’t sleep well because the centralised air conditioning system made me sweat throughout the night. The room was so hot! Staff were helpful and polite. Breakfast offered many choices of food. We also dined in the restaurant. Staff were friendly and helpful and the food was average.
The clerks are very heartwarming. They answered all my questions for traveling and gave me some advice in English. The last day after checking out, the clerk even led me to the minibus station, telling me how to go to the Van Castle.
The breakfast they offers is traditional Turkish breakfast.
While the sound insulation effect of the room is very bad. Every night I will wake up because of the noise outside. If you are not strict with the sound, I strongly advice you to book this hotel.
Not up to the five-star standard, the bed in the double room is small and the pool is also. Breakfast is very general, and it is not comparable to hotels in Istanbul.
This hotel looked like it needs some refurbishing but it does have a strong point in that it right on Lake Van. I had a few issues during my stay but were resolved immediately. The room I was first given smelled of drainage pipes so they immediately gave me another. In the evening, I realised my hair dryer was broken. They immediately sent someone to fix it. The next day, the water from my toilet no longer worked. They sent someone to fix it immediately while I had breakfast. They are very quick to solve any problems. I loved the breakfast, so much variety. And I am grateful that they let me have my room a bit earlier which many hotel won’t even if they could. The staff are great.
They give only one card for two rooms,
If someone wants to go out, the card is being cut off, the electricity and air conditioning are being cut off, so when he comes back, he must wake the inside,
Two cards are given to two rooms in Turkey and the world so that anyone who wants to get out of the country doesn't bother him,
We said it was necessary to have 2 cards at the reception, they said no, my trust has decided in this way, we can give 1 card,
Ozet,
Otel guzel yonetim kotu
Great location, but a bit noisy without AC to keep windows closed. Friendly staff and fairly clean rooms. Breakfast was good for a 3-star hotel. Overall, a nice stay!
It is new building and clean.
Staffs are friendly & nice.
Most important thing in this hotel is
The reception Lady👍
She has the most important roll in managing hotel.
She will help you with anything you ask regardless wether your question is
About the hotel services or shopping out ir finding a suitable place.
This lady is the Real important Key in this hotel.
I wouldn’t recommend this Hotel without this lady sitting in reception seat👍👍👍
Thank you🙏🏻
Great
60 reviews
9.0/10
Price from
NZD 83
per night
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7.8/10
Good
马马小团团Not up to the five-star standard, the bed in the double room is small and the pool is also. Breakfast is very general, and it is not comparable to hotels in Istanbul.
GGuest UserThis hotel looked like it needs some refurbishing but it does have a strong point in that it right on Lake Van. I had a few issues during my stay but were resolved immediately. The room I was first given smelled of drainage pipes so they immediately gave me another. In the evening, I realised my hair dryer was broken. They immediately sent someone to fix it. The next day, the water from my toilet no longer worked. They sent someone to fix it immediately while I had breakfast. They are very quick to solve any problems. I loved the breakfast, so much variety. And I am grateful that they let me have my room a bit earlier which many hotel won’t even if they could. The staff are great.
CCynthia991The hotel room showed the sign of age but it was still clean. I was happy to have offered an upgrade of room with good view of the Van lake. Unfortunately, I couldn’t sleep well because the centralised air conditioning system made me sweat throughout the night. The room was so hot! Staff were helpful and polite. Breakfast offered many choices of food. We also dined in the restaurant. Staff were friendly and helpful and the food was average.
RReza RezaeipourI've been there with my wife for 4 nights. The room was tidy and clean. The towels and blankets were perfectly clean too. The bathroom was spotless, but the shower cabin needs to be renovated I guess.
There were Persian-speaking reception that could be so helpful for Iranian. They were so polite and welcoming, especially Mahan.
They have a Persian nightclub there. I didn't go, but I guess it's cool.
Location is so close to the Chumhuriat street. There are almost some shops and supermarkets like A101. Breakfast is not wow, but fine, with various jams, butters, cheeses, eggs, and such. Restaurant staff are really welcoming.
Overall it is worth it.
GGuest UserIt is new building and clean.
Staffs are friendly & nice.
Most important thing in this hotel is
The reception Lady👍
She has the most important roll in managing hotel.
She will help you with anything you ask regardless wether your question is
About the hotel services or shopping out ir finding a suitable place.
This lady is the Real important Key in this hotel.
I wouldn’t recommend this Hotel without this lady sitting in reception seat👍👍👍
Thank you🙏🏻
AAnonymous UserThe clerks are very heartwarming. They answered all my questions for traveling and gave me some advice in English. The last day after checking out, the clerk even led me to the minibus station, telling me how to go to the Van Castle.
The breakfast they offers is traditional Turkish breakfast.
While the sound insulation effect of the room is very bad. Every night I will wake up because of the noise outside. If you are not strict with the sound, I strongly advice you to book this hotel.
GGuest UserLocation definitely worth to choose this hotel you can walk modt of everywhere in central area very close by to airport and intercity bus station.
Housekeeping needs bit more paying attention to not to creating issues on stay.
Rest of all tge staff members very kind helpful
GGuest UserIt's located in the center of Van city and has great access!
The price was very reasonable and the room was very spacious!
I thought it was a very good hotel.
I'd definitely like to stay here again if I have the opportunity!
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