Hotel was very clean friendly staff went above and beyond location was quiet and unique, did you know they have palm trees in this prefecture? Yes they got palm trees. If you’re looking for a great place to stay away from the choas of Tokyo and cost effective then this place is it! When I do go back to Japan I will definitely be staying here as it was one of the best options I picked, oh and not to mention it’s close to the mitsui outlet mall which has great options to do any type of shopping! You won’t regret staying here and don’t read into the negative reviews because this place was very clean and up to par! 👏🏾
I stayed in a twin room with my child to support a tennis tournament.
The room was quite small, but it was clean and nice. The complimentary lunch box was delicious. The service was also polite! It's close to the tennis courts in Shirako and the sea, and there are many fashionable shops nearby, and a convenience store is just a short drive away!
I'll use it again.
It may be unavoidable because the price is cheap, but it is a pity that it is a very low hospitality hotel.
As an image, it is casual to stay at a relative's house.
⚫︎ Department House
and i entered the room, and i was leaking from the ceiling
When I called the front desk, I was told to ”confirm” instead of ”change the room”, and an elderly man came in while singing a hum and said, ”Where?” ”You came to see the people at the front desk?”
About 35 minutes have passed before changing the room.
As soon as I enter the new room, the bed makeup is clearly cluttered and the sheets are out, and the comforter also comes out of the sheets, and the stains stand out.
I noticed it immediately, but the hotel people didn't look at it?
and i was disappointed that the hierarchy was lowered
The online meeting time had already passed, so I had no choice but to start preparing for the meeting immediately.
The remote control of the TV was old and could not be used unless it was re-installed.
There was no tissue ... (somehow hard paper napkin) inconvenient.
⚫︎お Fenglu
There is a cosmetics on the 10th floor, but why not on the 1st floor.
The door is broken and there is no sign of repairing (feeling the age of the paper)
⚫︎ご rice
Floor staff has a narrow view
I think it is a buffet in the morning and evening, and if it is a course dish, I should ask allergies at check-in.
Excuse me for responding to the first day.
On the second day, it says that it is Umechirimen rice, but since the rice was served, I made a strange excuse when I confirmed it, and when I finished eating, a dish that I forgot with Umechirimen came out lol
It was really unreasonable that I became a crammer every time I confirmed it because I was just unpleasant for two days in a row.
And then, there's curry for breakfast, but there's no spoon for some reason.
⚫︎ Front
Basically, it's slow to answer the phone.
When I think that I finally got out after about 30 calls, I only say ”Hello”.
⚫︎ There is no coin laundry or cleaning nowadays.
I had to go shopping because I didn't have enough clothes.
⚫︎ I apologized for the first day of dinner and served a drink.
I was planning to bring people, but I was really glad I came alone.
Moreover, I wanted to extend my stay, but I can't do it here.
⚫︎ Good point
Seaside の Ministry House は Asahi が Qili だった.
and the water server is on each floor.
Hotel near Tokyo Disneyland Area,Urayasu1.9% of visitors choose this area
GGuest User2026.03.06
This hotel is, to put it mildly, a mixed bag. The facilities and hardware are decent, but the service really needs a major upgrade. As a Marriott Sheraton, an international hotel, there should be a certain standard of service, but it felt like some staff members lacked a good service attitude. The breakfast restaurant service, on the whole, felt average and not very friendly.
Surprisingly, the amusement park charges separately and doesn't accept WeChat or Alipay – the payment options are really subpar. The staff seemed inflexible and didn't seem to consider guests' needs. The shuttle bus staff for airport transfers were even worse; they saw guests struggling with lots of luggage but didn't offer to help load it, and even checked tickets prematurely. One female staff member wearing glasses particularly stood out.
Overall, the service is poor, lacking warmth and consideration for guests. It feels like a superficial politeness without genuine concern for customer needs. Marriott management really needs to refresh this hotel's culture and values. If they can't genuinely serve guests and even discriminate against Chinese tourists, then their service team needs a complete overhaul.
On the positive side, some staff members were good, like the young Japanese man at the luggage storage, who was very helpful. Overall, I probably won't stay here again; the experience was generally poor.
Environment: The hotel is clean and the lobby is bright
Service: warm, attentive, careful explanation of all matters related to hot springs and dining
Facilities: perfect, very convenient to get what you need to soak in the hot springs, and it is convenient to eat
The restaurant food is also rich, and there is free supper, so even if you are not afraid of hunger after soaking in the hot springs at night, the special tableware for children in the restaurant is also very cute. Free parking at the entrance of the hotel is also very convenient
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