Hotel near Lower Town,Zagreb50% of visitors choose this area
XXieshougongjin chengxingwanli2025.10.01
The rooms are well-equipped, comfortable, spacious, and clean. The lobby isn't very large, but the staff are warm, attentive, and helpful. When I asked for local dining tips, the waiter patiently helped. The places they recommended were good value for money. The hotel's location is also excellent, right next to the city center square, making it very convenient to visit attractions. The hotel is also surrounded by a pleasant green space.
Everything was good except for the fact that the only reason we booked the hotel was because of the outdoor pool on the top floor, since it’s the only one of its kind in Zagreb. Nowhere did it say that the pool would be closed when we made the booking.
What compensation did we receive? Access to a pool at another hotel. The problem was that those pools were indoors. After several complaints and calls to Trip.com, we received 15% of the booking fee back. In my opinion, that was not sufficient, but it is what it is. Everything else was fine.
Hotel near Lower Town,Zagreb50% of visitors choose this area
LLiz Msia2025.11.09
This is a reputable hotel, and the environment, service, and quality are all guaranteed.
After checking in, we entered our room and were immediately hit with a faint smell of cigarette smoke. We complained, and the front desk promptly switched us to a fresh-smelling room. This reminded us that in the future, when booking, we must specify a non-smoking room.
The hotel breakfast was delicious, varied, and beautifully presented. The gym equipment was excellent. It's also quite close to important uptown attractions, reachable within a 15-minute walk.
The hotel is worth the price. I enjoyed the stay very much.
Hotel near Lower Town,Zagreb50% of visitors choose this area
AAlexis Olaguir2025.08.13
The hotel features a clean, tranquil pool, a well-equipped fitness center, and a delectable breakfast. The room was very spacious, and the bed was comfortable.
Excellent hotel, just steps from lines 2 and 6, which take you to the city center in 10 minutes. Comfortable rooms, top-floor pool with spa. Delicious continental breakfast.
Hotels outside Budapest, consider a hotel on the way back to the city for convenient parking. The room is acceptable and the service is average. Dinner in the hotel restaurant, not too expensive, the product is also decent, nodding the head but on the table, said to be free, but there is an inexplicable charge on the final bill, it is estimated that it is a disguised header charge.
The room is quite big, the transportation is convenient, there is DM downstairs, close to the city center, the scenery is beautiful, it is worth everyone to go, Sacramento is a romantic city, although there is no seaside hustle and bustle.
With a stay at this vacation home in Vrbovec, you'll be 25.5 mi (41 km) from Zagreb Cathedral and 22.5 mi (36.2 km) from Garden Mall Zagreb. This vacation home is 22.7 mi (36.5 km) from City Center One East and 23.3 mi (37.5 km) from Zagreb Zoo.
Take advantage of recreation opportunities including an outdoor pool and an indoor pool. This vacation home also features complimentary wireless internet access and barbecue grills.
Free self parking is available onsite.
Make yourself comfortable in this vacation home, which has a kitchen. A 25-inch flat-screen television is provided, with satellite programming available. Conveniences include a refrigerator, and a crib/infant bed (surcharge) can be requested.
After staying for two days, there was no service, and the bathroom towels in the room were not cleaned at all! When I took my children to the swimming pool, the waiter's attitude was extremely bad. He was only targeting Chinese people. There were a whole room of people in the room. He insisted that we speak loudly and specially recorded a video. Our voices were not ours at all. It was extremely outrageous! It feels a bit ****** towards the Chinese! Not satisfied with the service here! A video of the swimming pool is provided so that everyone can see why we were so noisy. The massage SPA is arranged next to the swimming pool. It is not a bath, so how can there be no sound! When checking in, you can write a clear statement stating that children are not allowed to stay and no sound is allowed while swimming! It's so ridiculous. There was basically no sound from our child in this video. When the waiter came in, he came straight to us and asked us to remind the child to keep it down, but we didn't make any noise at all! Time and time again! This is the worst hotel experience!
Service: Almost no service, no replacement of towels, no cleaning
Health: Not bad
Environment: To be honest, the environment is OK
Facilities: OK
Great
89 reviews
9.1/10
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Very Good
GGuest UserEverything was good except for the fact that the only reason we booked the hotel was because of the outdoor pool on the top floor, since it’s the only one of its kind in Zagreb. Nowhere did it say that the pool would be closed when we made the booking.
What compensation did we receive? Access to a pool at another hotel. The problem was that those pools were indoors. After several complaints and calls to Trip.com, we received 15% of the booking fee back. In my opinion, that was not sufficient, but it is what it is. Everything else was fine.
LLiz MsiaThis is a reputable hotel, and the environment, service, and quality are all guaranteed.
After checking in, we entered our room and were immediately hit with a faint smell of cigarette smoke. We complained, and the front desk promptly switched us to a fresh-smelling room. This reminded us that in the future, when booking, we must specify a non-smoking room.
The hotel breakfast was delicious, varied, and beautifully presented. The gym equipment was excellent. It's also quite close to important uptown attractions, reachable within a 15-minute walk.
The hotel is worth the price. I enjoyed the stay very much.
XXieshougongjin chengxingwanliThe rooms are well-equipped, comfortable, spacious, and clean. The lobby isn't very large, but the staff are warm, attentive, and helpful. When I asked for local dining tips, the waiter patiently helped. The places they recommended were good value for money. The hotel's location is also excellent, right next to the city center square, making it very convenient to visit attractions. The hotel is also surrounded by a pleasant green space.
AAlexis OlaguirThe hotel features a clean, tranquil pool, a well-equipped fitness center, and a delectable breakfast. The room was very spacious, and the bed was comfortable.
GGuwenqinAfter staying for two days, there was no service, and the bathroom towels in the room were not cleaned at all! When I took my children to the swimming pool, the waiter's attitude was extremely bad. He was only targeting Chinese people. There were a whole room of people in the room. He insisted that we speak loudly and specially recorded a video. Our voices were not ours at all. It was extremely outrageous! It feels a bit ****** towards the Chinese! Not satisfied with the service here! A video of the swimming pool is provided so that everyone can see why we were so noisy. The massage SPA is arranged next to the swimming pool. It is not a bath, so how can there be no sound! When checking in, you can write a clear statement stating that children are not allowed to stay and no sound is allowed while swimming! It's so ridiculous. There was basically no sound from our child in this video. When the waiter came in, he came straight to us and asked us to remind the child to keep it down, but we didn't make any noise at all! Time and time again! This is the worst hotel experience!
Service: Almost no service, no replacement of towels, no cleaning
Health: Not bad
Environment: To be honest, the environment is OK
Facilities: OK
FFranco AldoExcellent hotel, just steps from lines 2 and 6, which take you to the city center in 10 minutes. Comfortable rooms, top-floor pool with spa. Delicious continental breakfast.
GGuest UserHotels outside Budapest, consider a hotel on the way back to the city for convenient parking. The room is acceptable and the service is average. Dinner in the hotel restaurant, not too expensive, the product is also decent, nodding the head but on the table, said to be free, but there is an inexplicable charge on the final bill, it is estimated that it is a disguised header charge.
MM200312224The room is quite big, the transportation is convenient, there is DM downstairs, close to the city center, the scenery is beautiful, it is worth everyone to go, Sacramento is a romantic city, although there is no seaside hustle and bustle.
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