All the staff very nice and service very good, just that the facility maintenance very so so, building look old and the pool water in our room not really clean. Sauna room make loud sound when we use. Aircon also very noisy.
Checkin service is still available late in the evening and we are assigned to rooms with absolute stunning sunset view. Although it rained almost on a daily basis, we got no problem heading towards the main building m, thanks to the buggy service. Overall, an amazing place for relaxation after a long business day.
The apartment was clean and smells clean and nice. Lovely view of sunset from the balcony. The Guest service was excellent. A bit crowded due to the long weekend but it was worth it and value for money.
Overall, our stay was fine. The hotel’s location is great — close to the mall and not too far from KL. The staff were very friendly, which we appreciated. However, the room amenities and cleanliness could be improved. The facilities felt a bit old, and the hallway to the room had an unpleasant smell. On the positive side, the swimming pool was very spacious, and my child absolutely enjoyed spending time playing there.
The room is very nice, clean, and well equipped with the necessities. The stay is very comfy. The buffet breakfast is decent, some of the food quite nice.
The hotel got decent swimming pool and gym too.
But make sure to pay street parking if you drive here, as the officer around will hunt ur car 1st thing in the morning before you wake up.
Check in was smooth. Although they did ask for cash deposit,which I was unaware of. At my end, i should have prepared some cash. But I have been cashless for long time. Reception allowed us to check in, despite zero deposit.
The kids enjoyed the pool throughout our stay. We hardly left our room.
The first night was scary though due to Senyar Storm. We were hardly able to sleep. The big trees, the long lamp post were swaying. Our floats flew around in the pool. The next day we saw the destruction the Storm caused and we were relieved we were all ok. The rest of the nights,it was beautiful weather.
The pool was in need of repairs. The metal cover of the filter came off. The pool bed was sharp. Kids had a few cuts on their feets. The shower area beside the pool need a good washing too.
Would prefer if there is a hanging rail for us to dry our swimming clothes.
I booked a water chalet. During the afternoon, the room was hot and glaring due to the absence of curtains covering the bathroom window. The single bed and the bed next to the window were too close to each other. At night, during heavy rain, the bathroom was found to be leaking. However, the food provided was very delicious. The staff were very kind and friendly. Thank you.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the apartment's convenient on-site parking facilities. The apartment offers reception amenities including express check-in or check-out and luggage storage to ensure a comfortable stay for guests.Whether you're here for an extended stay or simply require fresh garments, the apartment ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire apartment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the apartment come fitted with air conditioning for a more pleasant stay. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Visitors staying at Ash hotel (ashwinah Agency) have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the apartment. Throughout the day, engage in the entertaining activities available at Ash hotel (ashwinah Agency).Unwind effortlessly each day by exploring the massage, conveniently situated within the apartment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by apartment.
The Royale Chulan Hotel stay for me very satisfaction it's my second nIght to extend at this hotel. the hotel facilities is great. morning breakfast had variety of dishes, I've extended my third night again its my greatest stay at the hotel ”ROYALE CHULAN”
Very Good
27 reviews
8.2/10
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8.5/10
Very Good
GGuest UserThe apartment was clean and smells clean and nice. Lovely view of sunset from the balcony. The Guest service was excellent. A bit crowded due to the long weekend but it was worth it and value for money.
GGuest UserAll the staff very nice and service very good, just that the facility maintenance very so so, building look old and the pool water in our room not really clean. Sauna room make loud sound when we use. Aircon also very noisy.
11C3M@NCheckin service is still available late in the evening and we are assigned to rooms with absolute stunning sunset view. Although it rained almost on a daily basis, we got no problem heading towards the main building m, thanks to the buggy service. Overall, an amazing place for relaxation after a long business day.
RroadtripperCheck in was smooth. Although they did ask for cash deposit,which I was unaware of. At my end, i should have prepared some cash. But I have been cashless for long time. Reception allowed us to check in, despite zero deposit.
The kids enjoyed the pool throughout our stay. We hardly left our room.
The first night was scary though due to Senyar Storm. We were hardly able to sleep. The big trees, the long lamp post were swaying. Our floats flew around in the pool. The next day we saw the destruction the Storm caused and we were relieved we were all ok. The rest of the nights,it was beautiful weather.
The pool was in need of repairs. The metal cover of the filter came off. The pool bed was sharp. Kids had a few cuts on their feets. The shower area beside the pool need a good washing too.
Would prefer if there is a hanging rail for us to dry our swimming clothes.
AAnonymous UserI booked a water chalet. During the afternoon, the room was hot and glaring due to the absence of curtains covering the bathroom window. The single bed and the bed next to the window were too close to each other. At night, during heavy rain, the bathroom was found to be leaking. However, the food provided was very delicious. The staff were very kind and friendly. Thank you.
ZZaheerZainalOverall, our stay was fine. The hotel’s location is great — close to the mall and not too far from KL. The staff were very friendly, which we appreciated. However, the room amenities and cleanliness could be improved. The facilities felt a bit old, and the hallway to the room had an unpleasant smell. On the positive side, the swimming pool was very spacious, and my child absolutely enjoyed spending time playing there.
AAnonymous UserThe room is very nice, clean, and well equipped with the necessities. The stay is very comfy. The buffet breakfast is decent, some of the food quite nice.
The hotel got decent swimming pool and gym too.
But make sure to pay street parking if you drive here, as the officer around will hunt ur car 1st thing in the morning before you wake up.
GGuest UserThe Royale Chulan Hotel stay for me very satisfaction it's my second nIght to extend at this hotel. the hotel facilities is great. morning breakfast had variety of dishes, I've extended my third night again its my greatest stay at the hotel ”ROYALE CHULAN”
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