Hotels With Pools in Riau Islands, Indonesia

Love the ambience! Good for price! Definitely visit again for special occasions! Thank you for the decoration for birthday surprise! Towel and toilet bowl looks old and well used! Bring ur own towel!

We had a truly amazing stay in Four Points! The photos speak up for themselves! Everything was so perfect. It is close to Plaza Lagoi, Tidal Bar and Warung Yeah was within 10 mins walk. There were lots of food options available. We get to try out local foods like Nasi Bali, Es Jeruk Peras, Cumi Bakar Bakso and the list goes on!! The staffs was friendly and warm, their good service makes me feel like home and feel welcome. The rooms was clean and tidy!

This hotel made me feel like I paid for a cheap stay where everything costs extra. It was the first time I've heard of paying extra for early check-in. Eventually, the staff let us check in early when they saw we weren't going to pay. Some staff members were enthusiastic, others were just okay. At the Indigo restaurant, the server rushed us to pay our bill even though it was still during working hours. The kids' play area only allows one adult and one child, which isn't very family-friendly. What, is one parent supposed to sit outside while the other takes the child in? The breakfast tasted alright, but the variety was very limited. Even though there were available tables, the staff wouldn't let us sit there, insisting we sit at a further table, presumably so as not to disturb the foreign guests next to us. Sigh. Overall, it was an okay trip with the kids, but I won't choose this place for a vacation again.

I recently stayed at Harmoni One Convention Hotel and had a mixed experience. We booked four rooms under the same reservation; however, the rooms were allocated on different floors and were scattered, which was inconvenient for our group. Room size was adequate and generally comfortable for a short stay. Unfortunately, there was a serious issue during check-in. After the process was completed, my passport was not returned to me. I only realised this the following morning and went to the front desk to enquire. The staff on duty initially insisted that the hotel does not retain guests’ passports overnight as it is against their policy. Upon my request, they agreed to investigate further and review the CCTV footage. It was eventually discovered that the staff who handled my check-in had inadvertently left my passport inside the scanner machine — overnight. While I appreciate that the team eventually located and returned the passport, this represents a significant lapse in check-in procedure and document handling. Passports are critical travel documents, and greater diligence is necessary to prevent such oversights. Overall, the room itself was acceptable, but the check-in experience requires substantial improvement to ensure guest security and confidence. Rating: ⭐⭐⭐

We booked 2-bedroom apartment and it’s pretty good. The room is clean and sheets were changed daily. Breakfast buffet has a lot of food selections. The only comment I have is the common toilet ventilation is not working that’s why the smell stays after you have done your business 😆. And the pillows has a large yellow stain marks if you look inside the pillow case. Overall, I had a great experience during my stay.

Stayed at HARRIS Hotel Nagoya in Batam for 3 nights and had a really pleasant experience. The location is super convenient as it is close to Nagoya Hill Mall and plenty of food spots, so getting around in grab was easy. The rooms were clean, comfortable, and well-maintained. I especially liked the modern design and how everything felt fresh and organized. The staff were friendly and helpful throughout our stay, always ready to assist with a smile. Breakfast had a good variety, with both local and international options, and the quality was solid. Facilities like the pool and gym were also nice touches if you want to relax or stay active though not the very fantastic kind. Overall, great value for money and a comfortable stay. Would definitely consider coming back on my next trip to Batam!

Service was on the ball from the moment we reached the Bintan Ferry terminal where we were housed in waiting area to board the shuttle. Check-in was smooth and a great intro on the facilities around the resort. Unfortunately the weather was not favourable on Day 2 and there was slight leakage from the top; fortunately not affecting the beds area. There was no hair dryer in the room and the toilet bowl flushing buttons were infected with green fungus. But overall, food from Compass Rose and Tippi Bar were delicious and live band performances in the evening were entertaining. Spa services were great too as opted the Couple Escape was value for money.

I am delighted that my stay at Harris Batam Center was excellent! I feel welcomed and the concierge was very helpful and very friendly. The breakfast has a lot of good food and lots of variety. The TV was excellent and has a football channel as well. That for me is most important as a footballer myself. Lovely stay, lovely time. I will come back again. Terima Kasih Indonesia 🇮🇩🙏

lovely place to getaway and just unwind in your own private space! complimentary pick-up/drop-off from BBT ferry terminal is provided so do drop them a whatsapp message to have it arranged. place is walking distance to Plaza Lagoi which has some food spots, a gelato place, mini mart, and a nice li’l souvenir spot called Cinderamata. picked up a few things there. there’s also an atm (BNI) to withdraw cash without incurring atm fee. also walking distance to the beach. breakfast is also provided daily. bear in mind that if you have rowdy inconsiderate neighbours who makes noise throughout the night, it spoils the experience cause you can’t sleep. encountering insects/wildlife is expected but nothing to be majorly afraid of. overall enjoyed my time there and would return again.

Check in was a breeze. Very thoughtful service by staff to plan the decor and celebration of our Anniversary! This is what truly stands out for Swiss-Bel as compared to other big & new hotels in Batam, though the hotel is much older and needs some refurbishment especially the toilet with some unpleasant smells. Food buffet is not bad and rather delicious but variety across days can be further improved and they can consider serving Indomie for breakfast buffet! Kudos once again to the thoughtfulness of the customer service enjoyed in our stay!