Our 2nd time staying here and we booked a total of 4 rooms. All was good except that your breakfast can be improve with more selection like having a egg live station and a porridge section. Bread toaster as well was not working well, waited for 20mins and still the bread is not well toasted. We decided to go over to Golden View Hotel and pay for our breakfast on the 2nd morning.
We had dinner on out first night but was disappointed with your dessert. Both the lava and cheese cake taste like it been kept for weeks, does not taste fresh.
Hotel near Lagoi,Bintan80% of visitors choose this area
TTWL20042026.04.04
Our 4 days, 3 nights at the resort, felt like a perfect escape from reality. From the moment we arrived, the beautiful surroundings, ocean views, and peaceful atmosphere made it easy to relax.
We enjoyed a mix of activities like sight seeings, seafood and quiet moments by the pool. The spa experience was especially rejuvenating and very good service from Rempah Kitchen.
Kudos to the service team, especially Jenni (5-star service), along with Farren, Naufal, Nicho, Indra (Manager), Yusa, and Saga. As well as the front desk and housekeeping teams. Your professionalism and dedication made the experience truly exceptional.
By the time we left, we felt refreshed, happy, and already wishing we could stay longer.
Hotel near Lagoi,Bintan80% of visitors choose this area
Ttth_552026.02.11
We booked a kids' themed room. The room has a dedicated area for children with bunk beds, a kids' wardrobe, bathrobes, a Nintendo Switch, a table and chairs, and a beanbag, all designed for their height. The balcony overlooks the hotel pool, offering a great view.
The service was impeccable; we felt right at home. Both the hotel restaurant and room service were very thoughtful and friendly, with a consistent service style.
There's a buggy service to take guests to nearby restaurants and the beach.
My parents and the kids didn't want to leave! 🤭
This is a first time I’m staying here, perfect location as for family can walk to the one Batam mall and opp there’s a lotus supermarket.
Pool and gym just nearby, convenient for parents to workout while kids having good time in the pool. Last day after breakfast we spent time playing pool just outside the breakfast area. Children enjoyed it.
Staff is helpful and polite.
Overall we’re
Great location, very convenient for transport. The room was spacious and the bed was comfortable. The service was attentive. It's a good hotel overall. The breakfast was delicious, the only downside was that it was a bit noisy downstairs at night.
The room was very clean, and the bed was spacious enough for two people. The location is convenient, with several restaurants and a shopping mall nearby. Although there was a slight odor in the room, it was still tolerable. The gym had just opened and was well-equipped with a variety of machines. Overall, I would definitely stay here again.
Hotel near Lagoi,Bintan80% of visitors choose this area
FFelicius Chang2025.12.10
Everything at the resort was incredibly systematic and well-organized, resulting in a completely frustration-free stay. We arrived at 12 PM and were pleasantly surprised to receive our room for an early check-in at 1 PM after a minimal wait! We opted for the 6-activity package—a great value according to my husband—which included a fantastic 2-hour karaoke session and access to the kids' indoor playground. We highly recommend the 6-activity package; it kept us thoroughly engaged throughout our 3-day, 2-night stay. The resort's punctuality was excellent: our in-room couple's massage therapists arrived exactly on time, and the fire for our 6:30 PM outdoor BBQ was already set up by 6 PM.
The sound proof is not so good especially when the kids sleep at the teepee materials but when they are tired they still can fall asleep fast just that the next door kids wake up so early. Have to expect sound as it is glamping.
I recently stayed at Harris Hotel Batam and was thoroughly impressed by my experience. The hotel's location is simply outstanding—situated right next to the Batam Center Ferry Terminal, it’s incredibly convenient for travelers, especially those arriving from Singapore. I appreciated how easy it was to check in and head directly to my room without any hassle.
One of the highlights of my stay was the excellent sea view from my room. Waking up to the sight of the water was refreshing and set a lovely tone for each day. Additionally, being directly opposite Mega Mall was a delightful bonus. With a plethora of dining and shopping options just a short walk away, I had plenty to explore, from local eateries to international food chains.
The international breakfast spread at the hotel was impressive, featuring a wide array of dishes including delicious local Indonesian options as well as familiar Western choices. Whether it was the mouthwatering nasi goreng or the variety of fresh fruits available, I loved starting my day with such a hearty meal.
I also want to commend the hotel staff for their friendliness and attentiveness. I requested a non-smoking, quiet room upon check-in, and they went out of their way to accommodate my needs, ensuring that my stay was as comfortable as possible. Their warm service certainly enhanced the experience.
While my room was slightly dated, it was generally clean, and the comfortable bed made for restful nights. The slight age of the furnishings didn’t detract from my overall satisfaction with the stay.
In summary, Harris Hotel Batam strikes a perfect balance between convenience, comfort, and hospitality. The strategic location, scenic views, excellent breakfast, and responsive staff make it a solid choice for anyone visiting Batam. I would not hesitate to recommend it and look forward to returning in the future!
Hotel near Lagoi,Bintan80% of visitors choose this area
AAnonymous User2025.12.19
Chill vibe!! Super love the deluxe villa layout.
Unfortunately that morning was raining, we only can have our breakfast on dining table instead of pool
The bathroom is outdoor concept❣️
It is adviseable to take ur ealier, theres no light at all
Overall experience is great
Check in was a breeze. Very thoughtful service by staff to plan the decor and celebration of our Anniversary! This is what truly stands out for Swiss-Bel as compared to other big & new hotels in Batam, though the hotel is much older and needs some refurbishment especially the toilet with some unpleasant smells. Food buffet is not bad and rather delicious but variety across days can be further improved and they can consider serving Indomie for breakfast buffet! Kudos once again to the thoughtfulness of the customer service enjoyed in our stay!
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CCheeWH79Had a wonderful relaxing stay at Montigo. The villas are spacious and well kept. Privte pool is clean with water jet nozzles enhancing swimming experience. The highlight would be the scenic seaview. There are sufficient amenities and activities to enjoy like ATV, jet ski and various water sports. There are 5 restaurants to choose for daily meals. The Nasi Ayam Berrmpah I had for dinner at Warung was excellent. Tiiigo is a nice poolside bar to chill and chat the night away. Breakfast was average. I like the freshly made pratas. The staffs are courteous and helpful. Only downside is there no actual beach here. Only a jetty waterfront.
AArielle LiuI love the resort, the staffs, the breakfast and everything. We actually booked with other family friends for SG National Day getaway, but our kids were sick so we had to cancel our trip. We are glad that we booked again and our entire stay was marvellous, definitely recommend staying there. The tent rooms are spacious and the outdoor shower room was a whole new experience for us(It was really fun for my kids). The resort pool was super photogenic, we took quite some pictures there. I have to say a big thank you to the breakfast team, Ms Nazwan, Ms Naiya, Nelu and Ms Devi!!! They were amazing at entertaining kids especially Ms Devi and team surprised my toddler with a birthday cake(that’s why we had this impromptu trip to Bintan). Another thank you for Mr Ham who’s in charge of the kids entertainment. My elder girl had the chance to play (sry I forgot the instrument name) the music instrument, and Mr Ham was patiently guiding my girl how to play, she nailed it on the spot. (Proud mama🤭) after talking to Mr Ham, I’m very impressed with his thoughts to extend the kids entertainment activities in the resort, so that parents can get off ours hands for some personal relaxed time. Kudos to the staffs in Natra Bintan resort. Looking forward to our next stay here.
AAnonymous UserSaw some negative review from Google or Trip.com, but I still decided to choose for this resort because of the locations. Also, that after spoke with the driver and I know that the view of the beach of this resort is actually the best one in bintan. It’s quite expensive to eat inside the resort, especially the Indian food at night. I went to the Chinese restaurant, but we didn’t order the seafood. The waiter is very helpful and very nice and polite. We order for the medium person, but he advised us not to choose that because the portion is really big.
GGuest UserThe hotel itself was clean and superb, but the staff (well, atleast the ones i interacted with) and/or policy (?) could have been better.
We travelled as a big family. I booked 4 rooms. Upon entering our rooms we noticed we were in the Smoking rooms. I clarified on the front desk that I booked NON-smoking rooms for all. Shella the receptionist told us that on their record we booked Smoking rooms. I was able to contest it with proof from my records, but it was hard to convince her. She even initially told me they would re arrange the rooms because the hotel was ”full”. But when i further insisted on the mechanics of transferring the next day, she finallly said ”ok i will just transfer you now”. So that made me wonder, if she could have fixed it right away that time, why not offer it right away?
Nonetheless, when I told my family to go down (which was only 15mins interval) the receptionist privately messaged me in Whatsapp that there would be extra charges because the rooms we left (Smoking rooms) were ”used” according to housekeeping. Good thing i checked each and every room before transferring and I was 100% sure all bedsheets/towels were intact and room was untouched. When I clarified with her what they charging for she claimed housekeeping said we flushed the toilet and used a bit of toilet paper. Like ***.
If they put us in the correct room in the 1st place then this would not have happened.
I contested and she was bargaining that 1 room will be charged. But i did not budge. Until she said no more charges will be made.
This was a horrible and stubborn exchange. Not to mention the difficulty in language barrier.
While the hotel itself was clean and pleasant, this encounter with the unpleasant staff gave it a bad taste.
DDr. ErikI loved Batam View so much! I'll be honest, I wanted to stay at Turi Resort, where I normally stay, but they were fully booked. So I tried Batam View, and I was flabbergasted. I had a room in the main building with sea view, and it was stunning. The rooms have been renovated and are clean, modern, comfortable. The hotel's beach and pool are both amazing, and I was so happy to find a really deep pool (rare in Asia), plus a very clean beach. I had an unforgettable dinner at the beach, too. The staff are universally lovely, attentive and professional! I saw the villas and definitely want to stay there next time! I spent a lovely 6 nights there and cannot wait to return!
JJewel_They did a little surprise for my parents wedding anniversary may not have a cake but you can have them on the morning breakfast, the chocolate pudding is so delicious! Ps pink flower not included, I bought it for them on purpose
YYanziLThe experience of staying at Sanchaya is so fabulous, impressed me deeply. The Ratree is very comfortable and lovely. The service and support from the whole team are very nice and promptly. I really love the smile of them, very sincerely and warmly. And aslo the foods in the dining room are very delicious, I really like the Indonesian foods, high quality. The hotel has beautiful lake and many lush trees, walking in the garden is so enjoyable. I am enjoying the moment at the library, peaceful and joyful. The time to circle around the lake is unforgettable to us, the best time to circle is the late of afternoon, the sunset above the lake is shocked me. Thank you guys, looking forward to staying here again.
Ttth_55We booked a kids' themed room. The room has a dedicated area for children with bunk beds, a kids' wardrobe, bathrobes, a Nintendo Switch, a table and chairs, and a beanbag, all designed for their height. The balcony overlooks the hotel pool, offering a great view.
The service was impeccable; we felt right at home. Both the hotel restaurant and room service were very thoughtful and friendly, with a consistent service style.
There's a buggy service to take guests to nearby restaurants and the beach.
My parents and the kids didn't want to leave! 🤭
TTWL2004Our 4 days, 3 nights at the resort, felt like a perfect escape from reality. From the moment we arrived, the beautiful surroundings, ocean views, and peaceful atmosphere made it easy to relax.
We enjoyed a mix of activities like sight seeings, seafood and quiet moments by the pool. The spa experience was especially rejuvenating and very good service from Rempah Kitchen.
Kudos to the service team, especially Jenni (5-star service), along with Farren, Naufal, Nicho, Indra (Manager), Yusa, and Saga. As well as the front desk and housekeeping teams. Your professionalism and dedication made the experience truly exceptional.
By the time we left, we felt refreshed, happy, and already wishing we could stay longer.
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