Location: Close to a tram/bus stop, allowing you to reach the city center and main attractions in 20 minutes, though Warsaw's public transport can get quite crowded.
Surroundings: There's a fantastic park nearby, great for a morning stroll with lots of animals – that was a pleasant surprise.
Facilities: There's a swimming pool, but it tends to get busy in the evenings.
Room: Four-star quality, and it's rare to find disposable slippers in Europe, which was a nice touch.
We stayed at the Presidentail many years ago when it was the Marriott. Little has changed. The location is perfect on the bus routes directly to the airport and Old Town and opposite the Central Railway station to all the major Polish cities and even to neighbouring countries.
The room on the 38th floor had the best view over the Cultural Palace Złoty Terasy Mall and the surrounding district including a view of the Old Town and Castle all the way to the coutryside.
The room itself could do with a refresh and some of the fixtures could do with some maintenance. The bathroom was small but functional with some amenities.
Breakfast was plentiful varied and decent quality. The freshly squeezed juices especially good.
Why don't I remember staying at this hotel at all, there is no memory. It is estimated that it is not bad or bad. //cover face// otherwise I will not remember it at all, Sao Conakui
Hotel is just across the airport, perfect location. The room was not fully prepared for the guests of two while the reservation was done in advance .When arriving at night and needing to wait an hour to get towels, isn’t best experience. Appreciate the help of the receptionist who in the end took care of everything.
I booked the hotel, cause I had previously stayed in it overnight to go to the airport. Was given two single beds and fell off one whilst sleeping. So i specifically booked for a king size bed on this trip, only to arrive and be told they had single beds made into a double bed. I ended up settling for the room that smelt better and bed seemed more sturdy, Intial floor I was on smelled like sewage, same with the room. Previously stayed in the other golden tulip, so I kept comparing experiences. Breakfast was just there, hot meals options were limited in some days and others you had to order off a small list of options. Because of language barrier, I engaged mostly on need led basis, but still all the times I walked passed the reception I Just kept getting akwards stares from the receptionist, no hello, just long awkward stares, I get that from random people on the street, but I didn’t expect that in a place where I am paying to stay. The only good encounters were from the housekeepers.
The room is reasonably designed and clean, the breakfast is also very good, the location is also good, the gym is also very good, especially the swimming pool, but one thing is that you have to pay for parking, which is quite expensive.
방은 작았으나 깨끗했다. 직원들이 친절했으며 상냥했다. 사흘간 묵었는데 하루는 방청소를 안해줘서 따로 부탁했으며, 타월도 교체해주지 않아서 따로 요청해야 했다. 위치는 전시정과 가까웠으나 대중교통으로는 접근하기 쉽지 않다. 수영장이 있으며 주말에는 다양한 행사들이 있다. 엘리베이터가 없으니 참조할것!
Excellent, very satisfied! Plus, the front desk staff can speak Chinese, which is a huge bonus. Overall, a fantastic experience, and the location is super convenient. The service and general vibe were top-notch. I'll definitely stay here again on my next visit.
The stay was nice overall. The staff tried their best to accommodate our requests, and the housekeepers were friendly despite having some difficulty communicating in English.
However, there are some points that disappointed us:
- There was bottled water labeled ”still water” in the room, but it was in fact sparkling. We had to call the front desk every day to get actual still water.
-The kettle wasn’t working and actually gave my partner an electric shock. It could have ended very badly.
-The shower water was either boiling hot or ice cold; there was no in-between, so we couldn’t enjoy a relaxing shower.
- I know that the hotel values sustainability; however, I accidentally spilled some ketchup on the bed. I placed the card stating ”if you want the bedding changed, put this note on the bed,” but to my surprise, the sheets were not changed after housekeeping, and the stain was still there.
- The heater/AC was VERY LOUD
- And our biggest deception was the fact that the pool was closed and we didn’t get notified at all about it, we chose this hotel over another one because we wanted to try it.
Bei unserer Ankunft wurden wir von dem Herren an der Rezeption sehr unfreundlich behandelt. Jedoch als die Rezeption neu besetzt war wurden wir wie Gäste behandelt. Der Spa Bereich, der mit benutzt werden konnte ist außergewöhnliche, das Essen in dem angegliederten Restaurant ist hervorragend, jedoch dürfte das Frühstück etwas ausgewogener sein.
Fazit: Das Hotel ist sehr zu empfehlen,
Great
27 reviews
9.0/10
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8,8/10
Very Good
Very stylish hotel! Everything is thought out to the smallest detail! If you stay in Warsaw, then only here!
It is our second stay here and it was absolutely delightful! Location, rooms, service - ever is perfect! We highly recommend it as a great stay in Warsaw!
I am here for business trip and had a great 4nights stay at this hotel. The room is spacious and the staffs are really friendly and sweet. I wanted to call out on 1 front desk lady (I didn't recall her name) but she is very lovely and helpful. Truly professional! I highly recommend this hotel
The stay was nice overall. The staff tried their best to accommodate our requests, and the housekeepers were friendly despite having some difficulty communicating in English. However, there are some points that disappointed us: - There was bottled water labeled ”still water” in the room, but it was in fact sparkling. We had to call the front desk every day to get actual still water. -The kettle wasn’t working and actually gave my partner an electric shock. It could have ended very badly. -The shower water was either boiling hot or ice cold; there was no in-between, so we couldn’t enjoy a relaxing shower. - I know that the hotel values sustainability; however, I accidentally spilled some ketchup on the bed. I placed the card stating ”if you want the bedding changed, put this note on the bed,” but to my surprise, the sheets were not changed after housekeeping, and the stain was still there. - The heater/AC was VERY LOUD - And our biggest deception was the fact that the pool was closed and we didn’t get notified at all about it, we chose this hotel over another one because we wanted to try it.
The hotel is only remembering its glorious days. The rooms are grand, but have no more mini bars. The size of the bathroom a bit compensate it. However, the hair dryer can be used only with an open closet doors, giving a feeling like being in a closet and sweating from the heat of the hair dryer. The breakfast is ok, but the surrounding is so shabby, literally asking to have the breakfast fast and leave. The surrounding of the hotel is like in the middle of nowhere. We chose it because of the swimming pool, but at the end used only the gym that was very well equipped. To sum up, next time we would chose rather more updated hotel without a pool than this one that is very shabby in our opinion. Also, we will NOT BOOK via TRIP because we got tricked this time by apparently receiving a special price for our search with all the settings, but that was a TRICK!!! The prize didn’t include breakfast, so at the end we paid a way more than the original offering: paying extra 25 Eur per person x 4. The breakfast is not worth it 25 eur at this hotel. Also, TRIP kind of booked for as the rooms for smokers. Thanks to the reception, they have double checked it with us when we arrived, so we got the non-smoker rooms. Though, they forgot to ask about the breakfast leaving us with the unpleasant moment next morning.
My first time travelling to Poland. I came to Warsaw for ElSol Fall Latin Dance Festival. Hotel location is good, only 10-15 minutes drive from Chopina Warszawa Airport. Helpful, friendly and professional staff that are fluent in English. I was happy with the room and its cleanliness. Location may be 15-20 minutes drive to city and its main tourist attraction sites, but with Bolt App you can easily get a taxi to anywhere. Buffet breakfast was ok, but very convenient to start your day. They have restaurant and gym. My highlight is some of the dishes I tried at the restaurant, it was scrumptious. Overall I was content with my stay and happy to stay here again in the future.
This hotel is absolutely fabulous. The room was spacious and clean. The pool and spa was stunning and had wonderful views. The room was well equipped with coffees and hot chocolates. Staff brought up extra when we requested it. I mentioned on booking that it was our anniversary and when we entered the room we found a bottle of champagne and a cake. It was the most lovely gesture I've ever received from a hotel. We will definitely be back!
Very good location. Nice swimming pool. Had a bit of issue at the check in as the room wasn’t ready until 16:40. They gave me late check out so all good
All of the staff were very friendly, and I really enjoyed the complimentary oranges—they were delicious. The TV was large and it was a Samsung TV, so the picture quality was excellent. The hair dryer was high quality, so there was no need to bring my own. The gym was very spacious and well equipped with a wide variety of exercise machines, making it great to use. The swimming pool was nice as well, but since there were quite a lot of people, it didn’t feel very relaxing or private. The room was very clean, the bed was comfortable, and it was quiet, so I slept well. The hotel’s location was also very convenient, and I would definitely stay here again.
Hygiene: Very clean, with turndown service, very clean Environment: Nice, next to the Presidential Palace, close to the old town, very suitable for a stroll Facilities: Old hotel, but well maintained Service: Very good, very fast service, arrives as soon as you call
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