Hotels With spa in Staffordshire, United Kingdom

I recently stayed at this hotel and, unfortunately, the experience fell below expectations. From the beginning, the staff didn’t seem as attentive as they should be. Although they were polite when approached directly, there was a noticeable lack of initiative, and at times it felt as though guests were left to figure things out on their own. The room itself had several issues that really shouldn’t be overlooked. The toilet seat wasn’t fitted properly, and on top of that, the toilet flush was wonky and didn’t work as smoothly as it should. These are basic facilities that need to function correctly for a comfortable stay. The shower also had mould on the silicone, which was disappointing and raised concerns about the level of maintenance and cleanliness. Another issue was the cutlery provided in the room. It was dirty on arrival, which immediately created doubt about the overall hygiene standards. Small details like this make a big difference in how confident and comfortable a guest feels. While the hotel has potential in terms of layout and amenities, these issues made the stay far less enjoyable. I genuinely hope management addresses these concerns so future guests can have a much better experience.

A great little place with a lovely swimming pool. Enough activities to keep our 8 year old daughter happy. Lovely family time together in a very clean and well equipped lodge.

Decent lobby and decoration. Would come back next time

The room was clean and tidy, the bed was small but very comfortable and the service was warm. There is a small pool outdoors for bathing. The restaurant has a good environment and a variety of local dishes are very professional.