Hotels With spa in Marrakesh-Safi, Morocco

There was not body wash in the bathroom for the first night we stayed, so we could only use hand soap for bathing after our workout at midnight. We informed the front desk staff the next morning about this and he promised to follow up. However, the body wash bottle was still empty when we returned hotel in afternoon. We again asked the cleansing lady to follow up and she said ‘OK’ to us, unfortunately the result was the same when we returned the room after dinner. I believe good services to the guests by a world class hotel is significant, so recurrence of such kind of matter should be avoided. Thanks.

Very nice stay. Helpful and kind staff. Beautiful riad! Included average breakfast: many types of bread, a yogurt, coffee. The bed was a bit too firm for my liking and the shower had water pressure and hot water but was difficult to regulate. The location is very close to the main market streets in the Medina, but a bit separated and down a quiet alley. The location felt safe, but also a bit strange to walk there in the dark.

Personnel Accueiling, Laughing, Serviceable and listening to the client. The hotel is clean, whether it is the hall of the reception, the restaurant, the room. Thank you all and continue like that. Just to see the staff of the morning breakfast that gets you off, just ask the client at the table if they can get off because come to take the chair directly, it's not terrific. Thanks to the ladies who prepare the msms, fresh eggs! 👏 The spa rever with the ladies, they take time and above all leave time to the client to appreciate this relaxing moment because we are showing that we need to do quickly and that change quickly so instead of a complete relaxing moment is a speed moment. There is no room for relaxing and recovering with tea and small cakes for example. The manucure room, or brushing for example, is like a board or a cajibi. We appreciate 10% for the spa offered. The hotel's restaurant is a beautiful indoor atmosphere, we eat well. The only point of bemol is that customers can smoke inside. We who don't smoke, eat and go back from the restaurant feeling cigarette, it's unpleasant. We recommend the hotel that is very well located, the staff of the reception, the indoor guards and for top parking even ladies of laughterful, police houses. We will come back without hesitation.

The hotel manager and his team were exceptionally warm and welcoming. The food was of high quality, and both the service and reception were delivered to a very high standard. Some challenges encountered, which appear to be beyond the hotel’s direct control, included the condition of the road leading to the hotel — rough and dusty — as well as the lengthy 45-minute journey from the airport. Additionally, there were WiFi connectivity issues during the first two days of our stay; however, these were eventually resolved. Lastly, the intensity of the Marrakech heat was truly remarkable. Overall, I would rate the hotel a respectable 7 out of 10.

The hotel's location is pretty good, and it mainly focuses on hot springs. I saw a lot of foreigners wearing bathrobes, heading to the sauna on the basement level. Breakfast was just okay, with not many options. What was interesting was that two little birds and a cat flew into the breakfast room, adding some fun to the restaurant. The hotel staff were quite efficient, but communication was a bit troublesome. I have to commend the underground parking garage; it was clean and staffed.

Good location - in the beginning of the Medina in a quiet area with free parking. 15-20 min walking till the main square Jemaa el-Fnaa. I give 10 out of 10 Big rooms, high ceilings, beautiful bathrooms, comfortable beds. I give 10 out of 10 Very good hospitality - From the moment we entered the riad till the warm goodbye hugs. I give 11 out of 10 We definitely recommend this place Bit hi to Sofianchik who made our stay memorable

I booked this hotel especially as a keen fitness enthusiast, I liked the photos of the gym on the trip.com site and wanted to keep up with my running and weight training. On arrival I was told there hadn’t been a gym there for a long time (years). This wasn’t a good start. The receptionists change often at the hotel and they make a big difference when we needed help. A few of the receptionists spoke excellent English and were so helpful. For example, a tour bus didn’t arrive one morning and the receptionist phoned the tour operator and was really helpful. I wish they had all spoken good English as it was quite stressful at times to understand them and versa versa. The rooms are in need of some TLC and an upgrade. Considering the entrance of the hotel looks so nice, the rooms are quite dismal. However, there was hot water for showers and the rooms were mostly cleaned each day. The breakfast was great with lots of choice and western options as well as Moroccan offerings. The chefs make omelette to request and another lady made delicious flat bread fresh in the morning. The photo is a view from our room. The staff at the hotel were friendly and welcoming which we found is typical of Moroccan people, genuinely nice people overall.

It was okay. nothing special for a “5 start” resort. Arrive after 3pm and didn’t get checked in until after 4pm

Overall experience was very good. The hotel is literally just 2 minutes walk from the city centre and it is 100% accessible to everything. Free breakfast was served too at the rooftop. Not much to see there though. The whole place is clean and smelling nice. I love the interior and especially the staff! Will use it again if I want to come back to the city.