Hotel near Gueliz,Marrakech33.3% of visitors choose this area
JJulia Benredjem2025.10.05
I booked this hotel because I was traveling by train. The location near the train station is perfect. The hotel is very nice, and the rooms are spacious. The hinges on my room were squeaking a lot, which may have caused some temporary noise. The hotel staff is very friendly and accommodating.
This hotel offers a pleasant overall experience. The rooms are spacious, clean, and well-appointed, with comfortable beds that ensure a good night’s rest. The hotel provides excellent facilities, including a gym, swimming pool, and business center, catering to various guests’ needs. The breakfast selection is diverse and delicious, and the staff is friendly and attentive, responding promptly to guests’ requests.
The staff Is very friendly and nice,
Very good breakfast and good location.
Unfortunately the humidity in the room is quite intense and there is mould in the rooms. We asked to change room because of mould sensitivity and the answer was that all the rooms have it and they cannot do much about it.
The pool is just ornamental and the services cost extra (quite overpriced compared to other place in the medina).
For the price we would expect a bit more.
Hotel near Gueliz,Marrakech33.3% of visitors choose this area
IIznogoud2026.01.31
I had a fantastic four‑night stay while in town for Marrakech half marathon. The service from the staff stood out — everyone was friendly, attentive, and genuinely helpful throughout my visit. It made the whole experience feel smooth. The hotel is conveniently close to several restaurants and bakeries, which made grabbing meals and snacks incredibly easy, especially on busy race days. Being able to walk everywhere was an added bonus.
It was an excellent stay, and I will return next year for another marathon event.
That was my garden view I booked, is that even a garden??. Didn’t have any slippers in my room & to have a robe it is a 1,000 MAD deposit? in all my travelling that is on unheard off to me. Should have stated that on there amenities. I’ve stayed at multiple 5 start hotels this was unheard of to me. Also if you want to bring in a McDonald’s forget about it the security will stop you from bringing it into the hotel. Not only me but other guest too was stopped. Should have these rules stated while booking to save us the embarrassment.
Other than that the stay there was amazing, breakfast amazing but was let down by the issues mentioned.
Very average stay, me and friend of mine found hotel staff friendly but a male late receptionist during our stay who seemed to bother him any prinary enquire we came up with. It was really not an issue for us as it was a short stay and we are a very laid backed ones but could be for others.
You get what you pay for.
Красивый холл, радушные ребята на ресепшене, вкусные завтраки и расположение близ старого города. Пожалуй все плюсы. В номере нет фена, надо просить на ресепшене. Номер маленький, было прохладно( вторая половина января)
Кондиционер, долго не хотел держать температуру, но справился в итоге!) если на все это не обращать внимания, то все ок! Все таки важнее колорит Марракеша!)
The best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. Excellent property and very convenient to USC activities. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.
My family needed to leave the car in Marakesh for an overnight excursion (1 night). The manager denied the request (it took asking several people to get an answer) because someone had recently left their car in the lot for a month. We had two rooms in the hotel and were asking for 1 day - and we were trying to be honest about it. I would think you had several customers that take that type of excursion and that you could easily be accomadating to that need, especially since you advertise free parking. Otherwise the stay was good.
And you could have told us that that there was overnight parking available in the mall parking lot right up the street, instead of recommending a possible lot a 10 minute cab ride away.
It was a great location, just under 20 minutes walk from Jamaa El Fna Square and the roads were easy to find. Upon check-in, we were given mint tea and cookies, and an explanation of the surrounding tourist sites was also given. The room was clean and comfortable, and even a hair dryer and foot mat were provided. When we went out, the staff showed us the way to Fna Square part of the way, and we were impressed by the hospitality of the friendly and polite staff from start to finish. Highly recommended!
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29 reviews
9.0/10
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GGuest UserThat was my garden view I booked, is that even a garden??. Didn’t have any slippers in my room & to have a robe it is a 1,000 MAD deposit? in all my travelling that is on unheard off to me. Should have stated that on there amenities. I’ve stayed at multiple 5 start hotels this was unheard of to me. Also if you want to bring in a McDonald’s forget about it the security will stop you from bringing it into the hotel. Not only me but other guest too was stopped. Should have these rules stated while booking to save us the embarrassment.
Other than that the stay there was amazing, breakfast amazing but was let down by the issues mentioned.
GGuest UserThis is a very worthwhile hotel. It can be said to be the highlight of the entire trip to Morocco. Each room is an independent Riad courtyard. The service is friendly but not overly enthusiastic. Except for the average food, the environment can be said to be impeccable. Marrakech is actually quite dirty and messy as a whole. The inside and outside of the hotel can be said to be two different worlds. If I come to Marrakech next time, I will still consider staying here!
MMötley NüFCFirst off, the location was great, a lot of choice for breakfast, nice swimming pool and big/clean room. Most of the staff were actually very helpful, just the last night left a sour taste in my mouth.
I would highly recommend this hotel, but believe some staff should know better what other parts of the hotel were doing and how to speak to guests. Technically, a solo traveller, but my friend was staying in another room. Every day we were given 1 large complementary bottle or water and 2 small bottles.
However, on the final night, my friend received, but I didn’t. This was fine and I just politely mentioned it to reception. Bearing in mind there’s not many local shops to get water from, I was glad when I was told this would be rectified.
1 tiny bottle was left in my room, so I rang reception to explain, this is where things got a bit rude and I was surprised at having to ‘fight’ for a bottle of water - especially because this isn’t a cheap hotel. I was redirected to room service, who tried to charge me and then said it’s a housekeeping issue. Then spoke to reception again and then basically called me a liar when I said that I’d had free complimentary water every day.
The lack of water didn’t really bother me, it was that I was sent around in circles and then rudely told I was wrong, even when I pointed out that I’d received water 3-days in a row. After about an hour trying, and very very thirsty, housekeeping - who were very friendly btw - dropped off 4 small bottles of water. If it were a housekeeping issue, I could’ve been told this from the start and there wouldn’t have been an issue.
All that being said, I actually really enjoyed my stay at the hotel and in Marrakech itself.
Mmskmr95624The interior is just as beautiful and colorful as pictured. I really appreciated the mineral water and the powerful hairdryer in the room. Breakfast was also incredibly delicious.
However, the area around the riad isn't the safest, and there are scammers lingering around offering directions. If you're a woman traveling alone, I'd advise being cautious when moving around. It's also quite a distance to various tourist attractions.
I also had a massage, which was excellent. Every staff member was very attentive and helpful.
GGuest UserStayed at Riad Mama for 5 days and 4 nights, and it was an unforgettable experience.
The riad itself is beautiful and tastefully decorated, but what truly made the stay exceptional were the people and their outstanding service. Dunya went above and beyond, helping me with my large luggage to the lobby and keeping my room spotless at all times. Farid prepared Moroccan tea for me on my first night on the rooftop and generously shared great restaurant recommendations. Nour, the director, and her sister greeted me with warm smiles every time they saw me and provided truly fantastic service.
They offered warm, genuine hospitality and consistently went the extra mile to make sure I was comfortable and well taken care of. I genuinely felt like a welcomed guest rather than a tourist. When I unfortunately had food poisoning on my second day and didn’t leave my room at all, they noticed and checked on me to make sure I was okay. That level of care meant so much to me. Lastly, the riad itself is literally just 2–4 minutes away from Jemaa el-Fnaa and the Medina, which made getting around incredibly easy. I would definitely come back again without hesitation. Thank you Riad Mama! I can’t recommend Riad Mama enough this is hospitality at its finest. The rooftop view facing Koutoubia mosque.
LLaurathewelshexplorerGreat hotel with a fantastic roof top pool. Room was cleaned to a very high standard and the staff were so wonderful
Amal was the best! She was so attentive and caring, we loved our stay - thank you ever so much, we will be back
DDrama ZhangThe best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. Excellent property and very convenient to USC activities. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.
PpixietreatsThe service is superb! We availed the airport pickup to get to the Riad easily. We arrived around 2100 but they waited for us to serve our dinner. Staff are very welcoming even if it is already late. They even arranged a breakfast pack as we are checking out early. Will definitely return! Special thanks to Ihmad!
FfifihywWe had a great stay here, the staff were so friendly and helpful!! Thank you to Abdu, Hamza and Ahmed for making our stay so comfortable :) they gave us tips on what to do and what to avoid and drew them out on the map for us!
The room was lovely, a bit dim but not too much of a problem overall. The bathroom was clean and had the basic shower amenities. The room itself was decent in size and not too noisy (you can hear some things from outside the room but it wasn't disruptive).
There is a rooftop where you sit and relax, we had some mint tea up there in the evening and it was lovely and quiet.
They served slightly different breakfast every day which was nice e.g. omelette, fruit, yogurt and Moroccan bread/pancake. They gave us orange juice and a choice of tea or coffee.
The location is not bad, quite close to the markets but you need to walk a bit from the road and turn in some alleys before reaching the riad. You will see some cats in the alleys on the way to the riad and that was something we looked forward to each time haha
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