The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away.
The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition.
In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo!
I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed!
It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable.
It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that.
The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal.
Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.
Excellent stay! We arrived early, our room was still ready, but the reception staff were concerned about our well-being, regarding food and comfort. They immediately gave us towels to enjoy the heated indoor pool, Turkish bath and sauna. We were alerted that rooms were available and were treated to a fantastic sea view. Very good breakfast. We loved it, we will go back and I recommend the Spa Relax experience.
Hotel near Baixa,Lisbon9.2% of visitors choose this area
GGuest User2025.06.19
Good experience. A little far (to walk) from the city centre but lovely area for the rest. You’re only one metro stop away from all the touristy stuff. Lovely breakfast, staff, gym could be improved. But all the rest lovely.
This is an old castle remodeled. It looks amazing from the outside, but the hotel entrance is very ordinary, and the entrance is almost impossible to find. The other decorations and rooms are ok. It is comfortable but not luxurious. It is easy to access nearby attractions convenient. The terrace of the room faces the sea and there are many yachts.
The hotel is very well located, right in front of the sea, which is wonderful.
However, the property feels quite old and would really benefit from some renovation.
My room had carpet, and unfortunately it triggered some allergy symptoms, which made the stay less comfortable.
It’s a bit of a disappointment, as the location is truly lovely and the place has great potential.
Hotel near Baixa,Lisbon9.2% of visitors choose this area
GGuest User2025.05.24
The hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended.
Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided.
The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere.
On the positive side, the bed was very spacious, which we greatly appreciated.
Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.
It is an old four-star hotel in a relatively quiet location. It is surrounded by residential buildings. It is 5 or 6 minutes' walk from the beach. The train station is 10 minutes away. Next door is a shopping mall for shopping, laundry, and supermarkets. It is more convenient. The hotel facilities are older and the rooms are on the thinner side. The bathtub design is not reasonable for showering. Water will spill out and wet the ground. Be very careful when entering and exiting. The air conditioner is either too cold or leaking. Parking, fitness and indoor swimming pools all require a separate fee. I have stayed in hotels in so many countries. Fortunately, this is the first time I encountered them. Fortunately, the hotel staff are very friendly and responsive. The thoughtful gift of a cake on my birthday is very nice😊 The breakfast is rich and delicious, and the bread is delicious. If you want to take a rest and vacation, it is a good choice👍
Hotel near Baixa,Lisbon9.2% of visitors choose this area
YYangfanlangzi2024.02.07
A hotel with a good location is next to a shopping mall, and there is a Chinese restaurant five minutes to the left, which tastes great. The room is relatively large and the bedding is relatively clean. The underground parking garage is 12 euros a day, which is very convenient. There is just an underground parking garage where you need to move your luggage up the stairs to get to your room.
Very Good
111 reviews
8.5/10
Price from
INR 7,658
per night
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8.7/10
Very Good
AAnonymous UserThe hotel is not located in the city, but there is a subway station that takes ten minutes' walk to the old city. It is also very convenient because there is no taxi in the city to go to the airport. The breakfast in the hotel is very good, the variety is rich and the quality is good, and the service is particularly good. SANA is a local hotel chain in Portugal, and its quality and service are quite guaranteed. The hotel is located on the flight network where planes land and take off, but the soundproofing in the room is good, which is perfect if you want to watch and take pictures of planes.
SSalopian125The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away.
The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition.
In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo!
I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed!
It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable.
It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that.
The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal.
Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.
GGuest UserVery nice hotel!! We spent our vacation there 4 nights. Clean and good amenities,good for photos. Nice service with everyday room cleaning.Staff are mostly friendly. We received a little presents because of my boyfriend’s birthday. A little improvement is the room view it is blocked by wire. Would be better if they have the airport shuttle service as mentioned. The spa was the best part of this hotel 😆 We have been there twice and its free of charge! This hotel is a great deal in my point.
김김유리You can walk to most of Lisbon's major tourist attractions, and the cleanliness and condition of the accommodation are both excellent.
However, the rooftop bar breakfast was one of the main reasons for choosing this accommodation,
but the white staff was extremely rude and unfriendly.
They seemed to ignore me even though I didn't speak English well.
There were many other staff members, but they didn't act like that and were friendly.
GGuest UserThe hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended.
Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided.
The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere.
On the positive side, the bed was very spacious, which we greatly appreciated.
Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.
PPauloSecond stay in this hotel. This time I stayed for 3 days.
Things were ok but there were a couple of details that were not up to I expected.
Unfortunately, pool and steam room were still under renovations so only sauna was available.
One of the days, the cleaning lady took all my bath towels and forgot to replenish it and she just left me with only a single hand towel.
I had to do to the front office to ask for a set of bath towels to take shower. Shout out to Joaquim from front office, that he actually after his shift came up to hand me a new set of towels.
Also on the second day during breakfast I took an egg that was supposed to be boiled and after I cracked it, I made a mess of myself and the table, as the kitchen staff had put raw eggs on display, instead of boiled eggs.
I will still eventually choose to stay in this hotel as it has an amazing co-working lobby, a nice bar and an overall nice atmosphere, but these 2 events were not very pleasant.
AAnonymous UserIt is a very good hotel ~ the atmosphere is very good ~ the hotel with historical heritage is fascinating ~
The room is spacious and comfortable
It is a hotel worth visiting again~
__cs41380889****Exceeded expectations!
The hotel is conveniently located on Liberty Avenue, making it easy to go shopping, though it's a bit far from the main tourist areas. Perhaps it's because we stayed in a tourist district hotel for two days before moving here, but we found this hotel to be excellent! It's convenient without being overly busy, and there are good restaurant options nearby.
The hotel is new, and the lobby is quite spacious for Portugal, with a modern and stylish feel. In the evenings, there's live music (singing and piano) at the bar, which creates a wonderful atmosphere!
There's a rooftop pool where you can sunbathe and swim, very relaxing. The room size is moderate, and the windows are quite large, offering a distant view of the sea, which is lovely. The breakfast selection is also good and enjoyable.
The gym, located on floor -3, is the most comprehensive one we encountered during this trip. Highly impressive!
Highly recommended! I would definitely choose this hotel again if I have the chance!
GGuest UserA family resort full of kids, probably suitable for their needs, not ours, unfortunately. Not really the best experience for a couple trying to enjoy their stay. Both inside and outside pool full of children, ended up not swimming at all. There was only a buffet dinner available at the restaurant or some small snacks at the bar. We paid 15eur each for a ”caesar” salad, with the ingredients: lettuce, bread crutons, some burned bacon, chicken resembling a prebaked chicken from Lidl unfrosted from the freezer, and caesar sauce. Breakfast had some more choices, and gladly some fresh fruits, but no fresh juices like in all other hotels during our stay in Portugal, only the cheapest orange juice you can probably get. Even though the staff was very nice, the resort is quite run down looking and rooms very basic. Probably an ok stay for a family with smaller kids, couples try somewhere else.
Hotel near Sintra (Santa Maria e Sao Miguel, Sao Martinho e Sao Pedro de Penaferrim), Sintra
Price per night from:INR 7,309
8.7/10
Very Good
GGuest UserGreat staff, very helpful and knowledgeable. Had a problem with my room and upgraded me (there were issues with that room too, but I let it go). The hotel really needed an update or renovation.
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