Hotel near Baixa,Lisbon8.6% of visitors choose this area
GGuest User2025.05.24
The hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended.
Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided.
The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere.
On the positive side, the bed was very spacious, which we greatly appreciated.
Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.
Hotel near Baixa,Lisbon8.6% of visitors choose this area
GGuest User2025.11.07
Hello.
It was a beautiful hotel, good service, good breakfast.
The only thing that was sad.
There are notes on the room, no price list.
We assumed that this was included.
When we checked out, we had to pay for the minibar.
When checking in, we had to show our visa card, although the stay was paid.
What is now apparent, without sending a bill, they charge additional notes on the basis of the visa card, namely EUR 31.
This looks pretty expensive ... I hope I get another price list so I can follow. This was not found in the room at all.
I find this way of working unfortunately ... without invoice in advance, based on the payment of 1 euro with the visa card for the good purpose.
This is not going to happen so well.
Mvg
Caroline
It's been a while, but the memory is still vivid. The room was spacious, and breakfast was excellent – unlimited egg tarts! The capsule coffee was surprisingly good, comparable to freshly ground. Maybe I was just exhausted, but this last stop was pretty good. It started raining heavily as we left, marking the beginning of the rainy season, yet the taxi drivers didn't overcharge, which felt like a perfect ending!
I must have a soft spot for Portugal; even after 10 days, I still wanted more. So, I'm happy to express my gratitude to the places I stayed and the people who helped and served me! Wishing you all the best!
Ao nível do quarto tudo OK, a única falha é que tinha apenas um ventilador que não era suficiente para refrescar o quarto, seria necessário um AC.
O que mais desapontou foi que na zona de estar/salão de jogos nunca tinha ninguém para atender e a falta de limpeza da piscina e jacuzzi exteriores.
Mas no geral gostámos e tivemos uma boa estadia.
Todo o staff foi simpático.
Slightly rustic by North American standards, but clean and comfortable. Elevators were very small and very slow based on the capacity of the hotel. A bit isolated from shopping and other amenities. You definitely need a car or arrange your transportation if staying there. Nice beach nearby within walking distance. Good breakfast and facilities like pool, spa and massage. Staff were polite, but when we complained about a noisy heater fan in our room, their solution was to simply turn if off instead of fixing it. Not a bad experience overall. It is a very quiet and relaxing area.
Hotel near Parque das Nacoes,Lisbon4.3% of visitors choose this area
GGuest User2025.05.13
I have stayed in this hotel many times. This time I found that the bed was seriously collapsed. The single bed was against the wall on one side, and the bed surface was tilted, with the side against the wall higher and the outside lower. It was not easy to sleep. I think it was time to change the mattress.
Hotel near Baixa,Lisbon8.6% of visitors choose this area
GGuest User2024.11.27
Hotel was fine. Metro on your doorstep and if you know where you are, you have a few places on your doorstep.
The whole reason we booked this hotel was for the swimming pool/Sauna.
When we got there we were advised they were closed and may open the day after, was told the same the next day and finally they said won't be open while we were there.
This really put a downer on our trip as we only booked this hotel/area for that reason.
Very nice hotel in a lovely neighborhood. A bit far away from city center though. Very modern, everything is electric. Wifi is good. Breakfast was great. They have a complimentary sauna and contrast shower. Very cool! Gym is decent, but obviously could have more equipment. Would stay here again.
It is an old four-star hotel in a relatively quiet location. It is surrounded by residential buildings. It is 5 or 6 minutes' walk from the beach. The train station is 10 minutes away. Next door is a shopping mall for shopping, laundry, and supermarkets. It is more convenient. The hotel facilities are older and the rooms are on the thinner side. The bathtub design is not reasonable for showering. Water will spill out and wet the ground. Be very careful when entering and exiting. The air conditioner is either too cold or leaking. Parking, fitness and indoor swimming pools all require a separate fee. I have stayed in hotels in so many countries. Fortunately, this is the first time I encountered them. Fortunately, the hotel staff are very friendly and responsive. The thoughtful gift of a cake on my birthday is very nice😊 The breakfast is rich and delicious, and the bread is delicious. If you want to take a rest and vacation, it is a good choice👍
Hotel near Baixa,Lisbon8.6% of visitors choose this area
1118265****2025.10.04
The room was clean and comfortable, especially the bathroom with its excellent wet/dry separation – the shower's water barrier was perfect. The room also featured a floor-to-ceiling window that could almost fully open (with a safety rail outside). Both the lounge and restaurant are on the first floor. The lobby had a great ambiance with beautiful flower arrangements.
Great
83 reviews
9.3/10
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AAnonymous UserThe hotel is not located in the city, but there is a subway station that takes ten minutes' walk to the old city. It is also very convenient because there is no taxi in the city to go to the airport. The breakfast in the hotel is very good, the variety is rich and the quality is good, and the service is particularly good. SANA is a local hotel chain in Portugal, and its quality and service are quite guaranteed. The hotel is located on the flight network where planes land and take off, but the soundproofing in the room is good, which is perfect if you want to watch and take pictures of planes.
NNuannuanIt's been a while, but the memory is still vivid. The room was spacious, and breakfast was excellent – unlimited egg tarts! The capsule coffee was surprisingly good, comparable to freshly ground. Maybe I was just exhausted, but this last stop was pretty good. It started raining heavily as we left, marking the beginning of the rainy season, yet the taxi drivers didn't overcharge, which felt like a perfect ending!
I must have a soft spot for Portugal; even after 10 days, I still wanted more. So, I'm happy to express my gratitude to the places I stayed and the people who helped and served me! Wishing you all the best!
GGuest UserFacilities: Not bad, relatively new rooms
Hygiene: Spotless, quite satisfactory overall
Environment: Average, not much to visit nearby, need to walk a little further
Service: OK, but the English at the front desk is a bit average
김김유리You can walk to most of Lisbon's major tourist attractions, and the cleanliness and condition of the accommodation are both excellent.
However, the rooftop bar breakfast was one of the main reasons for choosing this accommodation,
but the white staff was extremely rude and unfriendly.
They seemed to ignore me even though I didn't speak English well.
There were many other staff members, but they didn't act like that and were friendly.
Ssusan ᐝAfter Sintra was ”abused” and went to Lisbon to rest, this hotel proved to be a good choice. The location is excellent, there are many shops and restaurants around, and it is very convenient to walk to the river and arco Augusta. The room is spacious, the various additional services provided by the hotel are superb, and I feel like I am back to the domestic hotel, such as drinking water and snacks in the lobby. The hotel also provides free breakfast to the room! The gym on the first floor is also a feature, and the surrounding environment is a Roman ruin! Special thanks to Mr. Nuno from the concierge for quickly arranging a comfortable car for me and a professional driver to safely deliver me to the concierge when I left the hotel to go to the concierge for the day I was forced to give up the pre-booked uber (the driver asked to cancel the order to pay in cash), Also very warmly recommended to me the restaurant he took his family to. In short, the four-night stay was very good and the hotel service was in place.
GGuest UserThe hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended.
Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided.
The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere.
On the positive side, the bed was very spacious, which we greatly appreciated.
Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.
GGuest UserThe location is excellent, the reception, hygiene and services are all very good, except that the room is slightly small. It's very convenient to go out and walk around. There is French Veal downstairs, so it's best to make a reservation in advance. The dessert shop in the hotel is also delicious, not too sweet, and is worth a try. Breakfast is a la carte and very rich. Staying for two days can save a lot of money.
GGuest UserHotel was fine. Metro on your doorstep and if you know where you are, you have a few places on your doorstep.
The whole reason we booked this hotel was for the swimming pool/Sauna.
When we got there we were advised they were closed and may open the day after, was told the same the next day and finally they said won't be open while we were there.
This really put a downer on our trip as we only booked this hotel/area for that reason.
AAnonymous UserIt is a very good hotel ~ the atmosphere is very good ~ the hotel with historical heritage is fascinating ~
The room is spacious and comfortable
It is a hotel worth visiting again~
1118265****The room was clean and comfortable, especially the bathroom with its excellent wet/dry separation – the shower's water barrier was perfect. The room also featured a floor-to-ceiling window that could almost fully open (with a safety rail outside). Both the lounge and restaurant are on the first floor. The lobby had a great ambiance with beautiful flower arrangements.
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