[Singapore] Singtel hi! | 5G SIM card | Changi Airport 24H/Downtown pick up | Optional EZlink transportation + phone 2-in-1 card

[Product Redemption Location]

Please use the QR code in the order attachment to collect your package. #Regardless of which counter you selected when placing your order, you can collect your package at any of the following locations.#

• Changi Airport Terminal 1 Arrivals Baggage Terminal (Level 1)

• Travelex Currency Exchange (after exiting the baggage claim area, near lane 13) #01-K24
• Business hours: 24 hours

• Travelex Currency Exchange (after exiting the baggage claim area, near lane 17) #01-K26
• Business hours: 24 hours

• Prosegur currency exchange (after exiting the baggage claim area, near baggage claim lane 19) #01-K27
• Business hours: 24 hours

• Prosegur currency exchange (after exiting the baggage claim area, near baggage claim lane 11) #01-K25
• Business hours: 24 hours

• CHANGI RECOMMENDS counter (near SIXT car rental)
• Business hours: 24 hours

• Arrivals Hall (Level 1) of Terminal 2, Changi Airport

• Travelex Currency Exchange (after exiting the baggage claim area, near lane 36) #01-78
• Business hours: 24 hours

• Prosegur Currency Exchange (after exiting the baggage claim area, near lane 33) #01-78
• Business hours: 24 hours

• Arrivals Hall (Level 1) of Terminal 3, Changi Airport

• Travelex currency exchange (opposite to baggage claim area, 43-44), #01-K09
• Business hours: 24 hours

• Travelex currency exchange (opposite to baggage claim area, 46-47), #01-K15
• Business hours: 24 hours

• Arrivals Hall (Level 1) of Terminal 4, Changi Airport

• Xplore SG counter in Terminal 4 Arrivals Hall (near conveyor belts 5-6) #01-K4
• Business hours: 24 hours

• Prosegur Currency Exchange in Terminal 4 (near conveyor belts 3-4) #01-07
• Business hours: 24 hours

For more self-pickup points in the city, please...

[Frequently Asked Questions]

• 1. How do I check the balance and expiration date of my prepaid card?
• A: You can download the hi! App (www.singtel.com/hiapp) to check your prepaid card balance and expiration date.

• 2. How to make an international call?
• A: Dial 019 <country code><area code><phone number>

• 3. What should I do if I can't access the internet?
• A: Make sure that your phone's APN (Access Point Name) is set to hicard in your internet settings.

• 4. How can I use data in countries other than Singapore?
• A: Data roaming will be automatically activated after SIM card registration. Once you arrive in your destination country, please enable mobile data and data roaming.
• Apple and Android users then need to ensure that the APN (Access Point Name) is set to hicard in their phone's internet settings.
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