This hotel is located on a hillside, offering views of Sakurajima volcano and a partial sea view. (I stayed for 4 nights, but they gave me a room on the lowest 6th floor. I had hoped to pay more for a better view, but from the 6th floor, you can barely see the sea. I noticed that higher floors with the same room type were occupied by locals, which is something I've encountered at other Japanese hotels as well. I usually stay at one hotel for a minimum of three to four days, sometimes even a week, but it seems I never receive any 'special treatment'. I hope Trip.com can address this.) The hotel's breakfast is incredibly rich and varied, which is rare for hotels of this caliber post-pandemic, and the ingredients are fresh. You don't even need to leave the hotel for anything – there's a convenience store, hot springs, massage services, a flower shop, restaurants, and a free shuttle bus to and from Kagoshima city center. Even taking a taxi to the aquarium or Sengan-en costs less than 2000 yen. Overall, it's a very comfortable, convenient, and versatile place to relax. I would choose this hotel again on my next trip to Kagoshima, even though the floor issue made me a bit unhappy 😠 (All photos are scenes from inside the hotel).
The location is great, right in front of the tram stop, and there are many good restaurants nearby. The public bath is also a nice touch for unwinding after a long day.
I booked a twin room, and as expected for a Japanese business hotel, it was small. I had to open my suitcase near the entrance as there wasn't a separate luggage rack.
On the second floor, there's a reception area where you can enjoy unlimited coffee and other drinks. While the amenities aren't extensive, they are well-stocked at the reception.
There's also a gym, and the breakfast restaurant offers a fantastic view, especially for catching the sunrise over Sakurajima in the morning.
Perfect for a relaxing Kagoshima getaway. The shuttle service is super convenient for exploring the city, and combined with a one-day transport pass, a two-night stay is just right. The hotel's on-site hot springs are also very comfortable, and you can even catch the sunrise in the morning!
The hotel is near the Luwu bus stop. The room is very large. It is industrial style. There are very few foreign tourists in the Luwu. The first time I came to everything, I was curious. The hotel staff was kind and sent us Xixiang Longsheng's human biscuits. Thank you very much. In addition, the place to eat breakfast next to the hotel is a bakery. The bread inside is delicious. If you go to the deer house next time, you will definitely visit again!
We ended up in a magnificent corner room with a view of Sakurajima - possibly the best room in the hotel - but only after a struggle. On arrival, we were told that our Standard King room was double-booked and we would have to move after one night to a smaller room. The hotel blamed the mix-up on Trip.com. Since we had booked almost two months prior and had arrived first, this didn't wash. We pressed our claim and the result was good. A lovely, modern room with exceptional facilities - including a private sauna - and magnificent view.
But it speaks poorly of the hotel's customer service that it took some determined push-back to achieve this result. The hotel's initial attitude was that the we should lose out over a mix-up that had nothing to do with us. A first-rate place, if you can trust the booking.
This was once a luxurious hotel, but Yeltsin's time spared no one. He stayed here and even planted a tree. The spacious, well-maintained grounds offer beautiful views, three different restaurants for dinner with exquisite cuisine, sake tasting, sand bathing right on the hotel premises, a huge onsen, and the hotel's layout allows for privacy from other guests. However, the vacation was somewhat spoiled by the fact that the outdoor pool was closed and even bloomed in the first week of September, there's no private beach, and the beds and pillows in the European-style rooms are simply awful. Choose a traditional-style room with a sea view, and your stay will be unforgettable.
The location was amazing and no matter where you took a photo it was beautiful. We enjoyed various cocktails and shochu for dinner. Also, at dinner time, the seats were reserved, but when I told them I wanted to eat on the terrace they gladly moved me. The customer service of the staff was also very good, which was a deciding factor for me wanting to return.
There were towels placed in various places outdoors, and the foot bath and pool were easily accessible without having to go to the room to get a towel, which was nice. I would like to go again with my family.
Very close to the station,
The ice maker provides a lot of gas,
The bathtub is very deep and big
Good room sunshine
There is a family convenience store nearby,
The only downside is that check out at ten o'clock, if 11 o'clock is very good.
Wonderful place for a retreat with friends! Unforgettable scenery! Just enjoy with no worry! Fantastic onsen! Informative library! You will love the place! Facilities & staffs are great! Very impressive!Food is great too! It will be a first thing in mind when you think of a vacation!
We absolutely loved this stay and would recommend it to all travellers! We booked the corner room. The room was well illuminated by natural light during the day and we could see the river from our room. At night we could even hear the water flowing. There were two western single beds but we asked for futons for the full Japanese experience and loved it! The room was spacious and clean. There was a bathtub in the bathroom but we used the public bath (male and female separated) which was amazing. The public bath was quiet and spacious and there was a sauna room. Breakfast was served during 7am -830am with a well set table as shown in the picture. The staff was super kind. Just note that the walls were thin and you should expect some noise but people here are generally used to keeping their voice down. Another highlight is that you can take the bus of both the red and blue lines at the bus stop right in front of the hotel. (The blue line is for Shiratani Unsuikyo.). It is very convenient if you are not driving. The hotel is around 25 mins away from the ferry port and the walk there was pleasant and not difficult to find. Yet another great thing about this place is that you can rent mountaineering gear here at a cheap price, including shoes and rain protection. We rented the shoes here at 1,xxx yen per person (forgot the exact price) and they were very useful. It was raining for almost the whole 5h hike for us and the shoes offered a good grip and were sufficiently waterproof. You can also find little souvenirs at their shop. Honestly, it's impeccable!
Their service is excellent as they assign a staff to follow through your stay there. She will manage your meal and room cleaning schedule and bowed to bye you when your leave. There is sand bath at ¥1500.
Gave us the wrong room at first but then upgraded to a better room on 9th floor, which is nice. Washing machine/dryer is fast and very quiet. We liked the induction cooktop, which makes cooking quite enjoyable. You can see Sakurajima while laying on the daybed. Room is new and clean with high quality interior finish and fittings. Overall it's a very pleasant expereice. The only thing that can be improved is guest education. Kids staying upstairs kept jumping on the floor after 10:30pm. There should be signage reminding people to remain quiet at night time.
A gorgeous hotel. Delicious breakfast, stunning views of Sakurajima and the perfect onsen. Convenient transfer from the station. Will definitely be back.
Nice kitchen. Also washing machine and dryer.. Have to take a bus from Kagoshimachuo station and then walk 10 mins to the hostel. However, it's 10 mind walk to the main shopping area and restaurants.
Our stay at Kirishima Onsen Ryokojin Sanso was absolutely wonderful. The hotel is beautifully situated on a hill and easily accessible by car. The spacious rooms and amazing onsen facilities were impressive, especially the private outdoor onsen in the forest, which we enjoyed in the evening when it was dark – a truly phenomenal experience. The authentic food was another highlight, beautifully presented and truly delicious. We highly recommend Kirishima Onsen Ryokojin Sanso for anyone seeking a serene and authentic Japanese onsen experience.
Excellent ryokan hotel with excellent service, amenities and food. The outdoor/ indoor public baths (onsens) are one of the biggest and most amazing I have ever seen. Although there are many rooms and guests, the service is unparalleled so you don’t experience long queues anywhere. There is a museum in the hotel compound if you are bored!
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