You can't enter the hotel until 3 pm, and you have to clean it up before that time. You can only check in at 3 pm before. This is the first time that I can’t enter the hotel if I arrive early! There are not many service staff, maybe they are too busy. However, the room was not bad. Dinner was delivered to the room, and a Chinese girl served us. It is rare to have a Chinese-speaking waiter in such a remote place. There is a self-service bar in the lobby, where you can take drinks at will.
Beautiful old hotel. The dinner was fabulous- so elegant and wonderfully delicious. The grounds are picturesque Best thing is the location. It is up a steep hill so walking up and down is a challenge for older knees. That being said once down the hill, it is a short walk to the famous Shinkyo Bridge and across the street from the bridge is the Toshogu Shrine complex.
first of I would like to thanks always trip.com for very nice & convinient bookings everytime,we stay new sakura hotel,because the interior of the hotel is mostly sakura theme,the carpet,the gorgeous chandelier, the wall design,etc.or cherry blossom in Japan,& so very affordable prize,we spend only 18,000 yen for 2 adults,with 2 breakfast & 2 dinner.Very near from kinugawa onsen station,only 3 hrs.from Tokyo.We amazed the room,so very big for the two of us,for very cheap prize,can accomodate even 10 person,the buffet breakfast & dinner also is so good but the most I want to share is the drink all you can alcohol beverages for 1 hour,like beer,japanese wine,sours, all kinds of softhdrinks,I enjoyed for self service alcohol drink all you can!the hotspring also is very good but the cons is take care in the outdoor spring because of the concrete stairs,especially for the elderly when slippery,there's
& a little bit far from our room,the young staff also at the counter is nice & most of them are young japanese lady,so very entertaining,so many free amusement like billiard,majong,etc.with a nice sorrounding sightseeng site.& last after check out they give 2000 yen discount coupon for the next visit,Thanks God & trip.com for a nice autumn tour moment in kinugawa onsen Tochigi Perfecture Japan
Some new things, but it was a really great hotel and the staff were able to use it comfortably
However, the bathroom capacity was too narrow, especially the women side was always crowded and could not enter when they wanted to enter.
I think there are some temporal things and it is difficult to improve, but it is best if there is a large bath in the separate building
I think the system that can check the congestion status in real time is great.
i'm sorry, i'm just asking for it.
It is a great hotel that I really want to give you a full score. Thank you very much
I searched for the location, which was difficult to understand.
The night meal was good in the sealess prefecture
The bath was good with a day and night replacement system
Is the room a four-person room? I used it for two people. It was comfortable with double futons
Breakfast on the 2 day was made and ate with original seafood.
The hotel is hidden in the mountains and a 10-minute drive from Nikko Station. The lobby and restaurant are designed with artistic features, and the photos are very good. The viewing platform can overlook the mountains and waterfalls. The white waterfall can be seen in the green eyes. The maple leaf season will be more beautiful! Breakfast and dinner can be made according to your itinerary, reservation meal time, breakfast is quite satisfactory (Figure 3). The most amazing is Western dinner, the environment is comfortable, the ingredients are fresh, the production is meticulous, the plate is beautiful, and the Michelin restaurant is comparable. This meal is worth half of the price, which is an unexpected surprise on this trip!
Amazing experience out in the woods. Perfect for families and couples as you can go into onsen together. Women typically wear a towel in the mixed onsen, while men use a small towel for modesty while walking between baths. Lunch is available in the main hall. Stunning breakfast and dinner in dining room. Waterfall right next to the outdoor baths, great view.
Very Good
34 reviews
8.8/10
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8.5/10
Very Good
TTsusiefirst of I would like to thanks always trip.com for very nice & convinient bookings everytime,we stay new sakura hotel,because the interior of the hotel is mostly sakura theme,the carpet,the gorgeous chandelier, the wall design,etc.or cherry blossom in Japan,& so very affordable prize,we spend only 18,000 yen for 2 adults,with 2 breakfast & 2 dinner.Very near from kinugawa onsen station,only 3 hrs.from Tokyo.We amazed the room,so very big for the two of us,for very cheap prize,can accomodate even 10 person,the buffet breakfast & dinner also is so good but the most I want to share is the drink all you can alcohol beverages for 1 hour,like beer,japanese wine,sours, all kinds of softhdrinks,I enjoyed for self service alcohol drink all you can!the hotspring also is very good but the cons is take care in the outdoor spring because of the concrete stairs,especially for the elderly when slippery,there's
& a little bit far from our room,the young staff also at the counter is nice & most of them are young japanese lady,so very entertaining,so many free amusement like billiard,majong,etc.with a nice sorrounding sightseeng site.& last after check out they give 2000 yen discount coupon for the next visit,Thanks God & trip.com for a nice autumn tour moment in kinugawa onsen Tochigi Perfecture Japan
11002021962The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌...
Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit?
We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.
GGuest UserThe room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service.
Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels.
The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.
EEls 300377I had a truly wonderful stay at Hatago Nagomi. From the moment we arrived, the service was exceptional. The staff were incredibly warm, attentive, and genuinely caring. Their hospitality made us feel so welcomed and comfortable throughout our stay.
The food was absolutely amazing. Every meal was beautifully presented and thoughtfully prepared. The dishes were not only delicious but also showcased the freshness and quality of the ingredients. It was truly a highlight of our trip.
The view from the hotel was breathtaking. Overlooking Lake Chuzenji, the scenery was peaceful and stunning, especially in the morning. Waking up to such a beautiful view made our stay even more memorable.
Thank you to the entire team at Hatago Nagomi for the excellent service, super nice food, and unforgettable hospitality. We would definitely love to come back again!
CcckentThe hotel is great! The room was clean, comfortable, and well-equipped with many facilities like karaoke, a game center, and more. I visited with my family, a total of 14 people, and they were able to arrange a private room for us for both dinner and breakfast. Both meals were buffet-style and absolutely delicious.
The onsen experience was wonderful, and the view from the onsen was fantastic, with a beautiful view of the Kinugawa River.
However, there was one issue: when we checked in, the reception took our passports for photocopying. Unfortunately, they missed returning one of the passports to us. It wasn’t until after we checked out and reached our next stop that we realized one passport was missing. We had to go back to the hotel to take it.
Despite this, the overall experience was great, and I would still recommend the hotel.
GGuest UserIt was very clean and comfortable. The breakfast was limited but sufficient. I paid in advance, so I didn't have to do anything when I left.
The room key was a pin code, so I didn't have to carry the key with me, which was nice.
GGuest UserBeautiful old hotel. The dinner was fabulous- so elegant and wonderfully delicious. The grounds are picturesque Best thing is the location. It is up a steep hill so walking up and down is a challenge for older knees. That being said once down the hill, it is a short walk to the famous Shinkyo Bridge and across the street from the bridge is the Toshogu Shrine complex.
LLindaxiaolingziDuring the recent three-day autumn foliage season, rooms in Nikko were extremely difficult to book, especially balcony rooms with views of Nantaiyama and Chuzenji Lake. This time, I checked in at noon and requested an upgrade to a lake view room, and luckily, one became available on the 5th floor, the top floor. The balcony of the room offered a breathtaking lake view! Although the price was high, it was truly amazing!
Environment: Prime location near Chuzenji Lake, with its own dedicated station. The pier, lakeside, and Kegon Falls are all within walking distance.
Service: Top-notch. From check-in to introductions, turndown service, and breakfast the next day, the staff were impeccably at home! They now offer twice-daily shuttle service from Nikko Station. Truly fantastic!
Facilities: Complete with all amenities, including a private onsen (hot spring), and state-of-the-art bathing and skincare facilities.
Cleanliness: Spotless, and the public areas are impeccably beautiful.
Staying here is like living inside an oil painting, except for the price. But this is just one example! The purpose of making money is to achieve Ritz-Carlton freedom.
KKongkongwukongkongAn old hot spring hotel! Breakfast and dinner are really cost-effective! The food is delicious, from fish to small pots! Appetizer strawberry wine, hot tea and dessert after dinner! The hot spring is also quite good. We are the family of four adults with children. It is a very satisfying stay experience! I have lived in a lot of expensive places before, but it feels similar. Cost-effective leverage, praise!
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