The location is very good. Receptionist carried out her duty very well and also provided good info regarding car parking.
Ah! We were shocked by the smallness of the unit!! The only other place I have seen a similar one was in Japan. I am just wondering why Accor has to go to the extent of maximizing profits with offering of cramped spaces both in bathroom & room.
Due to heavy rain on the west coast, I went back to the town and stayed for one night. It was clean. Every room on the first floor has a back door to the garden. Breakfast is included. Bread, jam, coffee and tea are included. The whole meal seems to be 21.5 yuan. , Feng Jian by people
It's strange that the actual hotel name is completely different from what's listed on Trip.com! It's across from the botanical garden, a garden-style hotel with a top-notch environment. The roses blooming there are even more beautiful than those in the botanical garden. The room is comfortable, and the bed is incredibly cozy. Breakfast is quite rich. However, the bathroom facilities are a bit outdated. The bathtub has no non-slip mat or handrails, making it easy to slip and quite dangerous. The shower stall is so narrow that even as an Asian person, I found it cramped; I can't imagine how a European or American person would manage to turn around in it.
ELMS hotel at Christchurch provide with welcome drink voucher during our check in. Unluckily we don’t receive any room upgrade from the reception during 3 days of staying. location wise is conveniently and there’re various restaurants and cafes nearby the hotel! Interior facilities seem a bit of old style, and dusts on the desk and cups are observed! Not far from the hotel to the city centre where you can take boat or tram exploring around the Christchurch!
Warm and good service staff. We mistakenly treated the restaurant as a reception, and the bar staff was very patient and said that this often happened, and then took us to complete the check in. Breakfast was great! There are also microwaves, tableware and free tea bags that can be used in the ballroom. The steaks in the restaurant are delicious!
Except there's a stain on my bedsheet, the hotel is a great to stay in as it's spacious and other parts of rooms and toilets are clean. 15min walk to Bontanic gardens or to Riverside market and a Casino just opposite.. Was greeted warming by the staffs n a breeze to check in. It's worth for a long stay where all amenities are provided, especially love their Huia series.
Just to note the towels are changed every 3 days but u can have it changed upon request for environmental friendly purposes.
Probably the best place for families especially if you are travelling with kids. Beds are big enough for 2a2c easily. Parking is free and very convenient. (If full, I see folks just park by the road). Location very close to all activities you need (Kaikoura is small town). Breakfast isn’t buffet style but it’s definitely going to beat your expectation. Definitely recommend this place
The room was clean. The facilities were average, but the accommodation was fine. A bus to the ski resort was arranged. The breakfast was average. But the breakfast in New Zealand hotels is average. Don't expect too much. Compared with the ones in China, the staff in the small town here are very friendly. I feel comfortable every day.
Lovely hotel, amenities are good. Close to the city and within walking distance to Casino, pubs and cafes.
Staff are very friendly and helpful. Enjoyed our stay at the Carnmore, would stay there again.
The family room is huge! The beds can fit 2 adults and 4 children (if the hotel allows). We used this as a one night hotel stay before heading to the airport in the morning. The staff kindly helped my children check in and bring our numerous luggage to the room because my husband and I had to rush to Hertz to drop off the car. Sorry we didn’t tip as we didn’t know who you were! But thank you! We really should’ve stayed one more night and eaten at the 4.5 star google rated restaurant in the hotel. Can walk to shops + major car drop off. Apx NZD$30 Uber ride to airport!
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GGuest UserA decent hostel in a not-so-far location from the centre. The kitchen and common areas are specious enough and kept clean daily regardless of careless people that were not taught how to clean after themselves. There’s parking available free of charge which is great with an alternative to park on neighbouring streets if full. The beds are not the best, very wobbly and noisy when you turn or tried to climb up. Separate sockets and lights by each bed are great. There are lockers but you need your own bad lock. Staff was polite and friendly.
GGuest UserI was a bit disappointed. I was expecting this to be a 5 star place, but there were a lot of things that were definitely not 5 stars. The robes were grey and didn't cover bigger people. One of them had pilling all over it, I didn't want to even wear it. The bathroom door squeaked loudly, so if one person got up to the toilet in the middle of the night, it woke the other person up. There were instructions on how to use the spa bath, but not on how to put the plug in. It didn't just plug in normally. We weren't able to use it on our first night which was very frustrating as it was one of our main attractions. I rang housekeeping the next day. Someone came and had a look and said that you had to turn a know on the side of the spa, how would anyone know that? The lock on the door to outside was broken and a small slide lock had been put on. Why not fix the main lock? I used the toilets to the side of the library and when I washed my hands, the tap was all loose and wobbled round. All these things are little but show that the lodge needs to have things fixed or updated. For $300 per night, you expect the best. The worse thing was on our last morning, we got to breakfast about 8:45, the restaurant closes at 9:30 am. There was continental and scrambled eggs and bacon. At about 9:00 am they stopped bringing out anymore bread to toast. No more croissants, eggs or bacon were brought out. There were about 6 tables with guests and everyone kept going up and checking, but they didn't refill. People were saying, they must have run out of food! But for some reason the waiter kept lifting the lids to the egg and bacon to see what was in there, but of course there was nothing as he hadn't refilled it and he was the only waiter!! I was really disappointed and wouldn't recommend it, unless you are getting a really good discount.
MMiaomaomaomiaomiaoGreat location! It's a short 5-minute walk to the Cathedral and Regent Street. The hotel is also right across from the River Avon, which is a lovely spot to sit by. The service was excellent too! I arrived around 1 PM, and while my room wasn't ready yet, they stored my luggage. When I returned in the evening to pick up my room key, my bags had already been sent up to the room. The only minor downsides were that the bathroom ventilation felt a bit poor and I wasn't assigned a higher floor.
GGuest UserExcept there's a stain on my bedsheet, the hotel is a great to stay in as it's spacious and other parts of rooms and toilets are clean. 15min walk to Bontanic gardens or to Riverside market and a Casino just opposite.. Was greeted warming by the staffs n a breeze to check in. It's worth for a long stay where all amenities are provided, especially love their Huia series.
Just to note the towels are changed every 3 days but u can have it changed upon request for environmental friendly purposes.
KKuishouThe room was very clean, and the facilities were standard for a four or five-star hotel, with a separate shower and toilet. The bed was also quite spacious. The breakfast was reasonably rich, and you could order omelets separately. The hotel is extremely close to the terminal; you can reach it right after exiting. Outside, there's a car rental company parking lot, which is very convenient if you're renting a car because you can park there and avoid paying hotel parking fees. Within a 10-minute walk, there's a commercial complex with restaurants and a supermarket. It's a very convenient place to stay when arriving in Christchurch.
GGuest UserWe stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests).
But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier.
Mr. ************, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review!
He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry.
Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like ****** and being forgetful on our own properties.
Ffairy-smileThe location is superb, directly opposite the cathedral. It's a shame, however, that the cathedral is still undergoing renovations and seems several years away from completion. On the bright side, the beautiful Cardboard Cathedral is within easy walking distance. Just outside the entrance, there's a beautiful library with a cafe – a perfect spot for both intellectual nourishment and a coffee or snack. Riverside Market is also very close, easily walkable, and features a wide array of restaurants and bars. While New World supermarket and Chemist Warehouse are a bit further away, they are still within a manageable walking distance, and we opted to walk there. The staff were exceptionally warm and professional. The rooms were very spacious, clean, and the bathrooms featured a convenient wet/dry separation. Luggage storage was also available. Overall, this was, without a doubt, the best value-for-money hotel we stayed at during our entire South Island New Zealand trip.
JJinniudazuoIt's strange that the actual hotel name is completely different from what's listed on Trip.com! It's across from the botanical garden, a garden-style hotel with a top-notch environment. The roses blooming there are even more beautiful than those in the botanical garden. The room is comfortable, and the bed is incredibly cozy. Breakfast is quite rich. However, the bathroom facilities are a bit outdated. The bathtub has no non-slip mat or handrails, making it easy to slip and quite dangerous. The shower stall is so narrow that even as an Asian person, I found it cramped; I can't imagine how a European or American person would manage to turn around in it.
FFlightPlanThe hotel environment is good and the room is relatively large.
The downside is that the hot water capacity is limited and the bath needs to be cautious.
Breakfast is a la carte and the options available are relatively limited.
__zx13065****The location is fantastic, right next to the Arts Centre and the Botanic Gardens. Overnight parking is available for a fee, making it perfect for a city walk after returning your car. Our two-bedroom apartment was on the top floor with excellent views, especially at sunset. However, one of the bedrooms was in the attic, accessed by a set of stairs, which was a bit inconvenient. The hotel has a communal laundry room where you need to buy tokens at the front desk. With detergent, it's about $9+. You can't do laundry after 10 PM.
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