The location was fantastic, connected directly to the station, bus interchange and shopping malls. The room was probably the biggest I have stayed at in Japan, which was great when sharing with a friend. The tatami sitting area was great to sit in and enjoy the station view, with the trains coming and going. Was not disturbed by any train noise however. They also gave a sheet noting the times you can view specific train models from your room window. Staff were friendly and helpful, despite the language barrier. Would stay here again next time I'm in Akita.
Great care is taken to ensure guests experience comfort through top-notch services and amenities.When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception assistance, including luggage storage, to ensure guest satisfaction. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.
The hotel has a very good location. Although not immediately next to the JR station, it's a short and easy walk to get to the hotel from Akita Station. When you see the Museum of Art in the photo, you are arriving. Also, the famous Senshū Park is just across from the street.
It's a grand hotel with nice rooms. The staff are friendly and professional.
It's not far from the bar district. There are many interesting bars over there. After a couple of drinks, you can just walk back to the hotel.
The room was okay, pretty standard. They have hot springs, but using them is such a hassle. Women need a key card to enter, and you have to go to the front desk every single day to get a new one. If you don't, you can't get in – it's incredibly inconvenient. Plus, there are only two massage chairs, and one of them was broken. Why isn't it fixed? Just one working massage chair is nowhere near enough. And there's only one indoor hot spring, which feels very basic.
The hotel itself was nice and clean. The rooms are spacious. There's a heater and dehumidifier in the room. Food is buffet breakfast and dinner.
We were in the west wing which requires a bit of a walk to get to the room. And the main inconvenience is there is a flight of stairs to get up before having an elevator to the room floor. The outdoor onsen is in a different section to the indoor onsen.
The hotel is certainly geared for skiers as everything closes during the middle of the day (souvenir shop, onsen). So make sure you have activities booked in advance.
The website of the hotel is also a bit confusing with the number in-house activities available - be sure to check with the front counter first. Peak hour staff has good command in English but need translation for night staff.
A few things of note:
- the shuttle is very busy at the 3pm and 10am run - make sure you pre-book
- there is a shuttle to tsurunoyu iriguchi onsen 鶴の湯温泉 from a bus stop near the hotel, no need to take the public bus
Beautiful if somewhat remote location. This is where you go to relax, unwind & unplug. Onsen is beautiful but not much else to do. Looks like a classic old lake house with views, dated ( looks like 1970s or early 80s) but clean. Bathroom is tiny. Does not serve lunch and set menu western or Japanese dinner is very expensive (¥11000 or ¥8500). Need a car to get there and back -35-45mins to the ferry or Oirase Stream.
The hotel's location is perfect, just a few minutes walk from the JR station. There is a convenience store next to the hotel and dozens of fantastic shops and eateries within a few minutes walking. I really enjoyed my stay here. The room was well-appointed and the breakfast varied- excellent coffee too
This hotel is right next to a underground rock concert shop. It has frequent tenants who played there or attend the concerts there. If you are driving , you won’t be able to get their parking slots as it mostly reserved for the regulars. The nearby parking lots charges 400 Y from 4pm-8am so if you arrive shortly after check in time and decide to head out early the next day, you may use the 2 carparks that is right beside the hotel. If you can’t make it in time, the hotel cheapest parking option is behind Lawson where they have monthly season parking lots. It’s 600 yen per night from 3pm to 10am.
room wise, price to value is below average probably becos of high demand in the vicinity. As for cleanliness, can be better improve. My aircon filter and air filter machine was producing really moldy and smell air , probably from previous guests who sweated in the room. Was a big turn off lucky I came during autumn, can just open the window to get cold air in.
If you're visiting Akita in the summer, this hotel is a fantastic choice, especially since Senshu Park's lotus pond, brimming with beautiful lotus flowers, is literally right at its doorstep. It's also just a short walk to the Prefectural Art Museum, making the location incredibly convenient. The breakfast was excellent, with a great variety of options. The only minor point was that the onsen (hot spring bath) felt a bit crowded, likely due to it being peak season.
The five-person room was a little cramped, but although the room was a bit old, it was very clean.
Dinner and breakfast were both buffet style; the selection wasn't extensive, but the ingredients were fresh and tasty.
There was a free drink bar and popsicles outside the large public bath, and inside the bath, there were children's toys for soaking, which is rare in Japanese hot springs.
Overall, if you plan to visit nearby attractions, it's a great accommodation choice.
Very Good
90 reviews
8.5/10
Price from
HK$557
per night
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9.6/10
Amazing
Completed during renovations this April, this hotel is one of the best in Rutou Hot Spring Township. Dinner was plentiful, the food was excellent, and the service was attentive; we were very satisfied. Highly recommended!
Traditional Japanese Hotel with very clean & comfortable environment, service is very good with warm hospitality, food is very delicious like a family style.
We drove to the hotel and appreciated the big free parking available. We also noted the proximity of the train station, so location wise, it is convenient yet gives the sense of seclusion which is perfect for relaxation. Check in was a breeze, the English proficiency of the receptionist with the printed information in English good enough. the Onsen was large and the outdoor part was a joy! i particularly enjoyed my time there soaking in the hot water, listening to the sound of the flowing river and watching the fauna. food spread, quality and quantity at both dinner and breakfast was excellent. i noted that the staffs were diligently topping up items that were running out even to later in the meal times, unlike some places where they may just not do so. We booked a room with open air bath and it was worth the money for it! would totally do that again when i return and highly recommended. must compliment the lounge with their welcome drinks and rice crackers which you can help yourself to. although its just rice crackers, it a nice touch, perhaps adding some nuts is my only suggestion. would highly recommend this place to stay if around, in fact we deliberately chose to stay here to break our journey from Hirosaki to Morioka, so glad we did!
We stayed two nights. It was a great experience. Room itself is good, bed is comfortable. Got onsen and free half portion of ramen and rice after 7:30pm, which is a bonus. Ramen is delicious. However, service for a part-time staff (a girl) was bad! This is the first time we experienced such bad service in Japan. First, her greeting was mean and rude, with no smile on her face and kind of ignoring the customer. Second, after we got the room key and get ready to take the elevator, we didn't know the way. She just kept ignoring us which a normal staff would show you the way to the elevator right after finished check-in. Lastly, after we entered into the room, we found out that the toilet seat was loosen. So we went down to the lobby to tell her about these. She was so unhelpful that she did not even want to come up to our room to see what happen, but just tild us to use the toilet in the lobby instead! At the end, luckily there was another senior full time staff just on duty, we told him about this, and he immediately went up to our room to see what happen. Will give this senior staff a 5 star. So other than that part-time staff (girl), all were pretty good.
Even though the hotel is located in the highlands very far (not within walking distance) from JR Tazawako Station, with the help of the hotel staff at JR Inn Sapporo JRイン 札幌 where I stayed at from May 7 to 10, she helped me to call KAMENOI HOTEL TAZAWAKO亀の井ホテル 田沢湖 to book the hotel's station pick-up service (complimentary) from JR Tazawako Station (田沢湖駅) but had to wait quite a while as the hotel’s pick-up is only available at 3.30pm. There isn’t much to do around the area which has a lot of abandoned buildings, shops and hotels etc. in a state of akiya. But that doesn’t dampen my mood at all as I get to immerse myself in the traditional Japanese ryokan experience of buffet dinner and breakfast (both were excellent), onsen and wearing the traditional yukata. Although the hotel’s open-air onsen (rotemburo) was temporarily closed due to damage during the winter period, the hotel has partnered with another nearby hotel to allow guests to make use of the other hotel’s rotemburo.
One of the best hotels I've ever stayed in my life (35+ years' travel life). All was perfect and I will recommend confidently this hotel to those who I know and plan to trip to Akita. Personally I decided to stay the hotels in Japan JR East is running and available in the places I plan to travel. Otsukaresamadesita to all that are working there.
This hotel is right next to a underground rock concert shop. It has frequent tenants who played there or attend the concerts there. If you are driving , you won’t be able to get their parking slots as it mostly reserved for the regulars. The nearby parking lots charges 400 Y from 4pm-8am so if you arrive shortly after check in time and decide to head out early the next day, you may use the 2 carparks that is right beside the hotel. If you can’t make it in time, the hotel cheapest parking option is behind Lawson where they have monthly season parking lots. It’s 600 yen per night from 3pm to 10am. room wise, price to value is below average probably becos of high demand in the vicinity. As for cleanliness, can be better improve. My aircon filter and air filter machine was producing really moldy and smell air , probably from previous guests who sweated in the room. Was a big turn off lucky I came during autumn, can just open the window to get cold air in.
The hot spring facilities are excellent, the food is delicious, and the staff are attentive and friendly. In terms of value for money, it surpasses many high-end hotels in major cities. It also has suitable arrangements for preventing bear sightings. Highly recommended!
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