Posted on Apr 7, 2024
Darren
A private and beautiful hotel outside the Medina, Hotel Sahrai is a good choice for travellers looking to reside outside the hustle and bustle of the old city. The amenities provided were top class though the breakfast selection and dinner quality could be improved upon. The hotel sits on top of a hill and the rooftop provides a beautiful view of the old medina and Jewish quarters. This is a good choice if you have a lot of luggage as cars are not allowed to drop you in Riads inside the Medina.
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Price per night from:HK$1,739
Posted on Jan 1, 2026
Guest User
My stay in Fez was truly memorable, thanks to the warmth and professionalism of Hager, the manager.
We arrived later than planned, reaching the property at 11 p.m. instead of the expected 9 p.m., yet Hager welcomed us with kindness and patience, making us feel completely at ease despite the late hour. That first impression set the tone for the entire stay.
Hager was also incredibly accommodating with breakfast. She kindly arranged breakfast earlier than the usual start time, and it was a delicious traditional Moroccan breakfast — fresh, generous, and beautifully prepared. It was one of the highlights of the stay and a perfect way to start the day.
At the time of leaving Fez, I had arranged my transport independently, but the situation did not go as planned and became stressful. When Hager became aware of this, she went out of her way to help, reassured me, and kindly allowed me to stay at the property during the unexpected delay.
The property is perfectly located in the heart of the medina, offering an authentic Fez experience while remaining peaceful and comfortable. The room was clean, well-maintained, and felt welcoming after long days of exploring.
What truly stood out was the genuine care and hospitality throughout the stay. Hager’s calm, thoughtful, and supportive approach made a real difference and reflects the high standards of this place.
I would highly recommend this property to anyone visiting Fez — not just for the location and comfort, but for the exceptional hospitality you’ll experience here.
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Price per night from:HK$584
Posted on Jul 16, 2023
Mötley NüFC
If you’re staying in Fes, I recommend you stay here. Staff are super friendly and helpful, room clean and comfortable, and the hotel itself as a great traditional Moroccan feel. Mohammed et al. made us feel very welcome.
The location is great, walking distance from medina mazes. Brilliant stay and enjoyed Fes very much.
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Price per night from:HK$464
Posted on Oct 19, 2024
Angie Laibaby Armchannel
Love this Riad, it is so clean and beautiful inside and the roof top with a nice Panorama view . Before arriving the riad, they sent me an email asking my WhatsApp so they can send me the exact location and so video clips for me to know how to get there since Google map doesn’t work when getting inside the Medina . They said if I really couldn’t find the way, they could pick me up in one of the entrances to the riad. I thought I could find it but I failed so I called them. One of the staff came out immediately and helped me my luggage. The two young staff there are very helpful and friendly. Since I was so late to arrive , so one staff (should be called Abdullah) brought me out again so I can Rmb how to get out and in again next time. The other young staff also brought me where I can find friendly convenient store nearby to get essentials. Love them and so helpful. The breakfast was nice too. The AC inside the Room is good and the water pressure and the heat were good too ! Highly recommend this Riad when u travel to fez next time. Rmb to bring ur amenities since they do not provide any bathing items or toothbrush. Recommend the riad to have a rubbish bin in the room instead of just inside the toilet.
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Price per night from:HK$278
Posted on Oct 5, 2025
Guest User
Service de navette pour et de l’aéroport proposée par l établissement: assez pratique lorsqu’on arrive tard comme nous.
Facturé 25€ (250 dirhams)inclus la majoration de 5€ pour service nocturne.
Chambre propre et literie confortable
Salle de bain très petite, douche sans bac, l eau coule directement sur le sol et l’eau met pas mal de temps à s écouler par le syphon: pas trop pratique si vous êtes pressés et que vous devez prendre votre douche l un après l’autre rapidement .
Le support de pommeau de douche cassé, il fallait le tenir à la main
Produits d hygiène a ramener, shampooing non fourni ( difficile quand on voyage avec bagage en cabine pour 2-3 jours)
Service de petit déjeuner basique, dommage pour certains produits commerciaux ( olives noires et fromage quiri )
Crepe et brioche préparé sur place, elles étaient très bonne
Emplacement parfait , juste à côté d un de suq de la vieille médina
Pour manger il y a plein de restos sur place mais ils sont relativement chers car on est en zone touristique
Ne pas hésiter à aller manger dans la ville nouvelle, on y va avec taxi pour 2€ par trajet (4€ a/r)
Attention: l hôtel affirme accepter la carte bancaire mais nous n avons pas pu régler 170dirham(17€) par carte car commission trop importante . Que les montants élevés sont acceptés ( à prendre en compte si vous payez en fin de séjour et que vous avez l’argent compté)
Wifi gratuit , terrasse sympa mais dommage ne pas y pouvoir prendre le petit dej
Dans l ensemble séjour agréable et rapport qualité prix correcte
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Price per night from:HK$190
Posted on Jul 13, 2025
Frank24
Facilities: The rooms are quite large for a riad, living up to their suite designation. The beds are comfortable, and the bathrooms are bright. The common areas are truly stunning in Fès, worth a visit and photo opportunity, considering this 700-year-old building is truly breathtaking. However, since it's recently renovated, there's no need to worry about aging. The furniture and other amenities are made of exquisite materials, even featuring mother-of-pearl inlay. I stayed on a hot day, and the air conditioning in my deluxe room wasn't working properly, so I was upgraded to a family suite (all other room types were fully booked, demonstrating its popularity).
Cleanliness: Clean and tidy, meeting five-star standards in the rooms, common areas, and restaurant.
Ambience: The pictures show how beautiful the common areas are, with the mosaic walls, courtyard, greenery, and chairs all showcasing their craftsmanship. The hotel is located in the heart of the old city, about a 15-minute walk from the parking lot. The hotel is also easy to find, as it's surrounded by alleyways. Remember to look for the hotel sign on the walls.
Service: Overall, the service was excellent. The hotel staff were very welcoming. The breakfast was plentiful, and dining on the terrace offered unique views of the old city. However, the luggage transfer staff were not hotel employees, so you had to pay a separate fee (they worked hard to earn their fees, so paying them was fine; just contact the hotel in advance).
Overall, highly recommended!
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Price per night from:HK$672
Posted on Jul 5, 2025
Guest User
This hotel is better than it looks in many ways. The AC could be bigger, the power outlets could be more(total of 3 if you unplug the TV), an elevator would be nice, the bed could be fancier. But the bottom line is this place offers solid front desk service(though they don't pick up the phone when you call to ask for a taxi to pick you up), who are attentative to guest safety, and are straightforward with the cost (they didn't try to force us to pay extra fees). The whole hotel looks historical and classy and a bit old, but is very well taken care of: it is spotless clean, no bugs and no smells, which was a concern of ours. While a city square nearby had a noisy concert till past 2 am, the hotel itself is alcohol free, keeping the inside quiet and clean.
The AC wasn't freezing, but it eventually cooled down the room to very comfortable levels.
The bathroom was surprisingly spacious, and while there was soap and towels, there was no shampoo.
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Price per night from:HK$307
Posted on Nov 6, 2023
BPierre
The experience we had at another Riad set very, very high expectations, so read this with that in mind :)
I've worked and stayed in luxury hotels around the world, and if you're looking for a stunning hotel, with pleasant service this would be a top choice. However overall we were looking for more of an intimate experience. Staff were very nice; they were young, friendly, kind and caring. Travelling with my mother however, it felt very uncomfortable when I was asked 'how my wife was doing?!', this summed up the disconnection between the hotel and the experience. A beautiful hotel but short of a 4/5 star experience. It is one of the most stunning Riads you will stay at. The restaurant serves great food, and the views are amazing - if you can handle the three floors of steep steps. Overall, you won't be disappointed but it felt like when we stayed there was no manager for those extra touches you expect when paying this much.
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Price per night from:HK$987
Posted on Apr 23, 2026
Maojiubuhuijia
We stayed four nights in Fes and experienced three different Riads. This was our absolute favorite and the most satisfying. The owner is a true gentleman, providing professional, attentive, and thorough service. We felt treated like guests in a high-end hotel, not like we were intruding into someone's home. This Riad isn't the largest, but it's the cleanest; everything was spotless, the bedding wasn't damp, and it felt ancient yet not outdated. You could tell the owner put a lot of care into every detail. Plus, the breakfast was delicious! The croissants and small pancakes were just incredible. I originally planned to try a different Riad every day, but because the experience here was so great, I booked an extra night. The price was also the best! The other two Riads I booked were only a 3-5 minute walk away and both more expensive, yet their service, cleanliness, and hospitality weren't as good as this one. Highly recommend!
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Price per night from:HK$478
Posted on Dec 31, 2023
Guest User
Nice hotel, it was good staffs and amenities. Cleanliness was good that I stayed with confortable. Highly recommend to stay here! But one of concern is Wi-Fi is weak in your room. However even if you detect these deficiencies, it is great hotel.
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Price per night from:HK$579