I stayed because I was introduced to my friend. He used to stay when he was working for silver. It's warm enough to make you want to stay at the hotel all the time
It was a nice hotel. I want to introduce it to my friends.
Hotel near Acapulco Diamante,Acapulco33.3% of visitors choose this area
CChavez2021.08.17
Incredible place to spend family vacations or as a couple, it has all the amenities you can imagine including a slide, tennis court, gyms, spa and more !! Without a doubt, this is going to be the hotel of my preference every time I come to Acapulco. The food is also delicious and everything is of the best quality like the coffee and the services.
Hotel near Zona Dorada,Acapulco33.3% of visitors choose this area
LLucas Aguirre2023.10.10
Hotel in an excellent central location, in terms of food they are good and they serve enough, I consider that the staff service is not the best, the waiters are very unfriendly and the customer service is terrible. The facilities are many years old and the furniture in the place is not very nice (it urgently needs furniture renovation), the obsolete elevators had to wait up to 40 minutes to go down, especially at check-in time.
Hotel near Acapulco Diamante,Acapulco33.3% of visitors choose this area
GGuest User2026.02.04
The hotel is great , facilities, hostels, but as we don't have beach every day we move on your truck to the Palaya Club, it's great are 10m in truck and you are on the beach with all the services of the Hotel.....for not... there was our problem The beach club shoppers did not listen to us, for 4 times my husband had to stop and go to the bar and come loading food and drink, we called them up to more than 6 times , they said if yes and never arrived anyone to take our order.
The great room and its service at Valet Parking in return said the best I've seen, efficient, friendly,
Finally there was everything in this hotel buried and bad, but obvious attention on the beach is a basic in holidays and was not at the height
The facilities seem a bit small for the number of guests that we were. The pool is very small. The food isn't that bad, it's just that they take down the buffet very quickly. I really liked the location, it is near a small square where they sell very good food.
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107 reviews
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LLegalEagleAlthough Acapulco isn't known for having a variety of all-inclusive resorts, the Ritz is one of the resorts that offers this option. The single room is of decent size, and feels cozy, but it does reflect the budget price paid in comparison to the other rooms available. Getting to this hotel does take a bit of a drive, but it's still close enough to the beach to enjoy.
The service was pretty good, with most staff helping if I had questions or any other concerns. The all inclusive food could benefit from more variety, especially if you stay for many days. One area of concern was the quality of their seafood, as the shrimp did have a funky odor during dinner.
All in all, this is a good all-inclusive resort, as long as you get a decent price for your package.
GGuest UserThe location is regular, as Taxco is a small town whose centre is easily accessible on foot. The breakfast is regular as well, nothing special, though, if it was not included in the tariff, I would prefer to have a breakfast at a restaurant around Zocalo. Of the negative impressions -- the room was quite poor: although big enough (two floors), the furniture was old and not functioning (no gas in the kitchen; a radio from the 1950s was there but it did not work). The inner yard is rather a contra, since it was full of families with kids near the hotel's waterpool listening loud local music all day round. The audibility was poor -- one can easily hear what is happening in a room next to it.
GGuest UserWe stayed at La Casa Que Canta for our honeymoon. The hotel and accommodations couldn't have been better. Very romantic place. Tranquil with breath-taking views from everywhere - our room, the pool, the restaurant. The friendly staff provided fantastic service. Best of the best!
LLucas AguirreHotel in an excellent central location, in terms of food they are good and they serve enough, I consider that the staff service is not the best, the waiters are very unfriendly and the customer service is terrible. The facilities are many years old and the furniture in the place is not very nice (it urgently needs furniture renovation), the obsolete elevators had to wait up to 40 minutes to go down, especially at check-in time.
TTravelling roverThe hotel is convenient to shopping and restaurants. There are 2 pools but they are in different parts of the hotel. Room was larger than most in Mexico and had a small kitchen. All in it was a good place for the price.
GGuest UserIt is a very well located place with an enviable view. The hotel is a little old and expensive in high season but in general it has good beds and air conditioning.
GGuest UserÄußerlich ein wenig vernachlässigt, aber innerhalb des Hotelraums alles akzeptabel. Was fehlte war ein Kühlschrank auf dem Zimmer. Ich musste mein Insulin unten an der Rezeption zum Kühlen abgeben. Aber dort war man sehr freundlich., Am Donnerstag gab es beim Frühstück Buffet. Das fiel aber sehr, sehr bescheiden aus und war das Geld nicht wert. An den anderen Tagen war das Frühstück ok. Der Zimmersafe war ohne Schloß und total verrostet. Aber wer keinen braucht, für den ist das kein Problem.
GGuest UserThe buffet is excellent is the only thing I can recommend fully, because the food in the restaurant is bad and more, they let you wait 2 hours to serve you, I don't know if it's for the season or always have this kind of problem but The hotel stayed 2 days without light that to a swimming that the room that I had did not serve the gate that gives to the terrace which in the night sounded very ugly with the air strike and did not let sleep, When you ask for a change of room to one who was better to deny it, but other renters if they get it, they should improve that because one as a tourist wants to avoid going bad rats.
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