Family Hotels in Gansu, China

The service and breakfast were both good. I even forgot something, and the hotel called to thank me for it. However, the strange thing about this hotel is that the air conditioning only turns on at 6 PM. I came back from Maiji Mountain in the afternoon and was really cold, wanting to rest in the room. But I ended up having to wear my down jacket indoors. Air conditioning only starting at 6 PM? This is the first time I've encountered something like this in all my years of traveling!

Environment: Coming here for New Year's Day, the environment goes without saying – it's clean, beautiful, and convenient. The location is excellent, making it easy to get anywhere. Service: The service was very thoughtful. They communicated my needs and preferences beforehand, arranged a very quiet room, and had pillows and a humidifier ready. There was also plenty of water in the room. The breakfast was rich, with both Chinese and Western options, plus local specialties. The 'egg and fermented rice wine' was delicious, a real thumbs up! I really enjoyed it and will definitely stay here again next time.

The hotel located about 10 mins walking distance from Zhangye West train station. The public laundry room is perfect for travellers. Breakfast is fantastic and served nice noodle. Recommend to stay here while visiting Zhangye,no regret on the choice.

This hostel is the best stay for my trip. Everything ais good. The hotel is decorated with woods, so mostly all are wooden made. Very classy & super clean. Very friendly & helpful stuff. Have free cleaning services. The hostel just in front of the old town which at night u can walk around. Also very near the Fu Si Miao about 15 min walks. There are plenty of restaurant just outside the hostel. Good taste and not expensive too. All the below are within walking distances

Facilities: All-inclusive, no complaints whatsoever. Couldn't think of anything missing. Cleanliness: Plenty clean, up to par for a hotel of this caliber. Ambiance: Highly recommended! Perfectly captures the essence of Dunhuang, with its desert frontier vibe and a strong ancient Chinese aesthetic. Service: Every staff member was incredibly polite and attentive. Finally, the breakfast restaurant is called 'Zhai Xing Ge' (Stargazer Pavilion), and you can also grab coffee there at other times. You can even gaze out at Mingsha Mountain (Singing Sand Mountain) from there. How amazing is that? Too bad I didn't take many pictures, I just typed all this out, but it's all true.

Very nice and clean hotel You can easily find nice restaurants for lunch and dinner right next to it. The hotel itself have super nice breakfast buffet and lots of free snacks and drinks in the lobby It's not so far from airport and only 500m from railway station 👍 It was a perfect stay for us👍👍

The bright lobby and warm and thoughtful front desk immediately give you a feeling of being at home, and the fatigue of driving for hundreds of kilometers. The front desk clerk is professional and standardized. The corridors of the rooms are wide, the carpets are clean and refreshing, the room layout is novel, the functional areas are clear, and the lighting layout is thoughtful. Self-driving parking is convenient, the ground and basement can be satisfied. Breakfast is good, super general hotel of this class, guests who are eager to hurry can receive ”breakfast package”, the service is very thoughtful. The whole hotel has a strong cultural atmosphere and a petty bourgeoisie. Whether it is a business trip or a rest, it is a good choice of accommodation.

This stay was absolutely fantastic, five stars all around! The hotel's location is super convenient for getting around, and there are plenty of amenities nearby. The front desk staff were incredibly warm and attentive; check-in and check-out were a breeze, and they were very quick to respond to any requests. The room was exceptionally clean and tidy, with soft and comfortable bedding. All the facilities were complete and in perfect working order, and the bathroom amenities were top-notch. The hotel environment was quiet, and the natural lighting was great, making for a truly comfortable stay. The breakfast offered a rich variety of options and tasted delicious, catering to different preferences. Overall, it's excellent value for money. It's perfect whether you're traveling for leisure or business. I'll definitely choose this hotel again next time I'm in the area!

This was the second Mercure hotel on our trip, and overall, the facilities were quite good. **Facilities:** The hotel is well-equipped. The lobby is clean and bright. As expected from an Accor property, the decor style and design elements are largely consistent. What truly stood out was that on each floor's common area, right outside the elevator, there was a row of complimentary bottled water. This is quite rare in other hotels and very convenient for guests to grab. Breakfast is served on the 21st floor, offering a panoramic view and a great sense of openness. On another note, staying on the 14th floor, the water pressure was a bit low, and the shower felt like it didn't have enough flow. **Hygiene:** The room's cleanliness was generally acceptable, but I found a long hair stuck to a tile in the bathroom. It felt like the cleaning wasn't thorough, which was a bit off-putting. Also, there was a small tear on the bed linen. I'm not sure if it was an oversight, but ideally, it should have been replaced. **Service:** The hotel's front desk manager took my feedback very seriously. Afterwards, they even proactively called us to inform us that the issues had been rectified. This was truly excellent.

The room was nice, modern and clean. Staffs are helpful and have good service-mind. Location is great, right next to the drum tower. There are a lot of shops nearby, a food street is in walking distance, the Big Buddha Temple (Dafosi) is also walkable. There is also a free coffee machine at the lobby. Breakfast was also good. A little down side, the shower area has a lot of small flies, which we don’t know where they came from, but didn’t cause much annoyances. Despite some downsides above, we will stay at to this hotel again if we come back to Zhangye.