4 Stars Hotels in Provence-Alpes-Cote d'Azur, France

What makes this place special are the people. Yes, it is modern, tastefully designed and immaculate with great access to public transport and a couple of local treasures, the front desk with Tata, Tania and Sujata, complete with broad smiles and great local knowledge are a compliment to manager Emmanuel and Mr Fixit, Julian.

Reception was shocking, everytime we needed assistance the wait was long and customer service not good, no one could be bothered. Small bar not a problem but no stock not even ice. The indoor pool was a good size but guest were allowed to walk in and out through the dining area wet with no shoes on straight into the lift. There seemed to be a lot of young people and familes being housed there, again not a problem but there was no hotel experience or service for the paying guest. The rooms were really nice and clean lots of space but the night we arrived one guest had been beaten up and had to be attended to by paramedics and police. Not sure how they got in as needed key card to enter lift. The saving grace for me was the roof terrace and pool, good space, lovely pool and the fact that were english and the weather was hot for us we had the whole area to ourselves as it was to cold for everyone else. The train runs almost directly behind the hotel which is cheap and a good way to travel in and out of the center. I would not stay here again.

My partner and I are staying in this hotel tonight (17Sep) The good. New hotel, feels clean and fresh. Nice airy lobby / reception area. Small pool but clean and inviting. Really friendly staff, I’ve asked for slippers and bucket of ice, delivered to our room within minutes with a smile. Thank you🌸 Underground car park, very convenient, but expensive. Bad: Our room ( no 814) has a very strange layout. The bathroom is “split” in half. Toilet is located separately by the door and the other “part of the bathroom” sink and shower is located on the other side of the room. Separate toilet has NO sink, so every time we use toilet we have to walk to the other side of the room to wash hands - unpractical, illogical and dead annoying. Very limited room service menu, very few dishes, no wine, no champi. The area - really dirty, rubbish on the street, noise from nearby apartment blocks. All in all - okay’ish for 1-2 nights not longer.

I stayed at the Avignon Grand Hotel with my partner from 12 to 16 September 22 there were however a number of short comings. The first of these was that the room we had been provided with was infested with mosquitoes - we had discovered this in the middle of the night after hearing the typical mosquito sounds and in the morning we had noticed we had numerous mosquito bites on our bodies. I had complained to the hotel front desk, the staff however appeared dismissive, my fundamental point to them was that the room should have been properly disinfected of the insects prior to making it available to customers. Secondly, breakfast in the hotel was of the bare minimum, in terms of hot cooked food , only bacon and scrambled eggs were available, the latter was of poor quality and almost resembled a paste as the eggs were cooked in far too much cream and milk.Cereal, bread, croissants, yogurt and some fruit were also available. No hot water was available in the hotel in the morning of the 16 September 22. Lastly, all the TV channels were in French, not even one channel was available in English. We had booked this hotel on the understanding it was of 4 stars, given however the shortcomings above together with the standard and quality that were below customer expectations it is difficult to see how the 4 star rating and price being charged was justified.

On the first day, I found someone's toenails and asked them to clean them. They didn't clean. I asked for cleaning 5 times in 3 nights, but they I just wrote down the room number and didn't do it. And most of the female staff are not willing to help. I didn't even smile and didn't say hello when I left. And they say, because it's a ”service apar**ent” There is no cleaning service per day unless you are staying for a long period of time, and towels are only provided on the first day, and you have to pay 5 euros if you want. However, washing machine is not included in the room. But the location and facilities are good.

Clean, but basic. Reception closes at 11pm, if you need assistance, hard luck. Parking is not at the hotel, but a general car park for all, charges €11 per night. There is a small parking area outside the hotel, but it is pure luck if you can get in it, only space for 5/6 cars. Staff are polite, but communication could be better for clients and each other.

Absolutely wonderful stay here. We stayed for 8 nights and couldn’t fault it. Staff were always lovely and friendly and the rooms were immaculately clean and incredibly comfy. Location was incredible and central to everything you could need. Thank you for a wonderful stay, would absolutely recommend for a lovely stay right in the middle of Nice!

Excellent four star hotel with good amenities in the rooms - shampoo, conditioner, soap, shower gel, body lotion plus nail file, shower cap, cotton buds, cotton wool pads and water in the mini fridge, safe in the room. Dressing gown and slippers provided. I paid extra for a slightly larger room with a view of the Old Port and it was well worth it. The Port is noisy but the double glazing is very good. The A/C in the room was good. The room and bathroom were clean and serviced daily. I thought the shower could do with an upgrade - no hotels have a hand held shower these days but it was sufficient. Also the room carpet and the main stair carpet are tired and could do with replacing but they were clean and vacuumed. The reception staff were fantastic - friendly, helpful, always pleased to see me when I came back in and interested in knowing what I’d been up to. Milolo was especially good, getting my room ready a bit earlier when I arrived on an early flight, helping with information and printing out my boarding card when I left, but they were all lovely. As a single woman traveller I felt safe and comfortable/at home in the hotel and would highly recommend it. I would definitely go back.

Stylish contemporary lobby, restaurants and rooms. Good location with old town area five minute walk through park and plazas- a dozen glorious churches, great French linen and fabric store L’Epingle a Linge here. Many chic clothing stores nearby- not just Gucci etc, but small, local with exciting window displays. Pretty parks and gardens nearby. Hotel rooms have very large decks with comfortable teak furniture and great views even from rooms on side. Pick up fabulous bread, sandwiches, pastries and desserts from Armand patisserie that is two blocks away for lunch on your deck. This is a good alternative to 20 Euro/person poor lunches in area. Almost all restaurants in the area are touristy so have poor food and are expensive, but there are half a dozen Michelin restaurants within a ten minute walk that are affordable unlike Paris at 200 Euros. (Peixes, Chez Davia, Le Canailes, Fine Gueule...) This is a busy hotel that many tour companies use so there were busses constantly unloading people for the four days we were there. The front desk staff are always busy checking in guests and at check in made no eye contact and just said ”passports”, passed a paper to us to sign then said the room number. When we asked for advice twice (should we take a taxi or bus to the train station and would Monaco or Cannes be better for a day trip) the staff were dismissive and not interested in providing advice. People we talked to sitting around the bar at the end of the day said they could not get recommendations for restaurants from front desk staff. On busy oceanfront promenade with many cars but rooms are soundproofed well.

The staff on tonight (24th March 2023), were amazing. From picking us up at the airport, checking us in, serving us at the bar and in the restaurant. So friendly and helpful always multitasking (including speaking English) with a big smile and very welcoming. The room and the food was excellent. Thank you x

Reception was shocking, everytime we needed assistance the wait was long and customer service not good, no one could be bothered. Small bar not a problem but no stock not even ice. The indoor pool was a good size but guest were allowed to walk in and out through the dining area wet with no shoes on straight into the lift. There seemed to be a lot of young people and familes being housed there, again not a problem but there was no hotel experience or service for the paying guest. The rooms were really nice and clean lots of space but the night we arrived one guest had been beaten up and had to be attended to by paramedics and police. Not sure how they got in as needed key card to enter lift. The saving grace for me was the roof terrace and pool, good space, lovely pool and the fact that were english and the weather was hot for us we had the whole area to ourselves as it was to cold for everyone else. The train runs almost directly behind the hotel which is cheap and a good way to travel in and out of the center. I would not stay here again.

On the first day, I found someone's toenails and asked them to clean them. They didn't clean. I asked for cleaning 5 times in 3 nights, but they I just wrote down the room number and didn't do it. And most of the female staff are not willing to help. I didn't even smile and didn't say hello when I left. And they say, because it's a ”service apar**ent” There is no cleaning service per day unless you are staying for a long period of time, and towels are only provided on the first day, and you have to pay 5 euros if you want. However, washing machine is not included in the room. But the location and facilities are good.

Clean, but basic. Reception closes at 11pm, if you need assistance, hard luck. Parking is not at the hotel, but a general car park for all, charges €11 per night. There is a small parking area outside the hotel, but it is pure luck if you can get in it, only space for 5/6 cars. Staff are polite, but communication could be better for clients and each other.

Absolutely wonderful stay here. We stayed for 8 nights and couldn’t fault it. Staff were always lovely and friendly and the rooms were immaculately clean and incredibly comfy. Location was incredible and central to everything you could need. Thank you for a wonderful stay, would absolutely recommend for a lovely stay right in the middle of Nice!

Stylish contemporary lobby, restaurants and rooms. Good location with old town area five minute walk through park and plazas- a dozen glorious churches, great French linen and fabric store L’Epingle a Linge here. Many chic clothing stores nearby- not just Gucci etc, but small, local with exciting window displays. Pretty parks and gardens nearby. Hotel rooms have very large decks with comfortable teak furniture and great views even from rooms on side. Pick up fabulous bread, sandwiches, pastries and desserts from Armand patisserie that is two blocks away for lunch on your deck. This is a good alternative to 20 Euro/person poor lunches in area. Almost all restaurants in the area are touristy so have poor food and are expensive, but there are half a dozen Michelin restaurants within a ten minute walk that are affordable unlike Paris at 200 Euros. (Peixes, Chez Davia, Le Canailes, Fine Gueule...) This is a busy hotel that many tour companies use so there were busses constantly unloading people for the four days we were there. The front desk staff are always busy checking in guests and at check in made no eye contact and just said ”passports”, passed a paper to us to sign then said the room number. When we asked for advice twice (should we take a taxi or bus to the train station and would Monaco or Cannes be better for a day trip) the staff were dismissive and not interested in providing advice. People we talked to sitting around the bar at the end of the day said they could not get recommendations for restaurants from front desk staff. On busy oceanfront promenade with many cars but rooms are soundproofed well.

The bathroom partition in the room is very poor, the shower bathroom is full of water, the four-star hotel only provides paper cups, it is easy to rot the store, and it will not help to change the initiative overnight, the bathroom hair dryer is very old and faulty. The water output of the shower head is very small. The quality of the bed is medium. The breakfast quality is medium, probably only Samsung. I had to iron my shirt in the morning because I had to attend an important occasion, that is, I chose this hotel because I saw that the hotel had this service. When I arrived at the ironing room, none of the two irons could be used. At that time, it was about 8:00. I responded to the hotel about this matter and said that I needed to go out to attend important occasions at 10:00. They said they would deal with it and notify me. At about 8:40, I will ask again. The counter told me that the repair staff would not come until 9:00, and said they would call me again. When I waited until 9:30, there was no audio. I called the counter again. They said that they would reply to my situation in 2 minutes. The result was not returned. I called back again. This time it was more exaggerated and I didn't answer my phone at all. It didn't answer until 9:45. I rushed downstairs to prepare my shirt, and it was fine, and when it went down, an iron with a large rusty print was printed directly on my white shirt, and ruined my whole shirt, for there was no time, and I could only go to the hotel counter and tell them to tell me before I came back What they were going to do about it, and after I came back in the evening, there was no audio, as if there was nothing at all. I just took my shirt and asked them to deal with it. If it was something I would not claim. The next morning, when I went to get the shirt, they washed the shirt, but the obvious print was still on it, the counter told me that it was 15 euros to wash one, not my money. When I heard it, I was really mad. Did you figure out the situation? Is it their hotel iron that broke my shirt, making me look like a Okee who asked someone to do my laundry for free? The counter also told me that they had changed the iron in the last two weeks. Although they could not be verified, it was really outrageous. I came to see that iron later, and it was not like it had only been used for two weeks. Finally, after the counter manager came out, I was willing to compensate my shirt for 40 euros. Because the shirt itself had been depreciated, I didn't pursue it again, otherwise it was not only this value. The overall service feels very poor, the equipment is also very backward, and I will never stay again.

I am currently staying a that the Holiday Inn Nice in order to make an early flight tomorrow. I chose this location for one night only for the convenience to the airport. However, as a self-proclaimed 4-star resort, I am very, very disappointed. I arrived at 1430 (check in is at 1500) and was told my room was not ready. Fine, I am early. I am happy to wait for 30 minutes. The front desk agent told me he would call me when it’s ready if I wanted to enjoy the area. I agreed. However, at 1600, no call so I decided to walk back. As I enter I see the agent leaving the hotel in street clothes—no call. I asked the new agent about my room and he had no idea he was to call me. He called housekeeping to verify if my room was ready and again, STILL not ready! I was asked to wait in the lobby until it was ready. If check in is at 1500, the room should be ready at 1500. I received no apology for their error. I reserved a Premium Queen Seaview at a cost of 400 Euros/night. The room is frankly gross. There are long hairs in the shower (I’m bald—not me!), mold growing around the tub, stains on the walls, and stains on the furnishings. I wish I could find a more profound way of describing the hotel other than gross, but I cannot. See my attached photos of the actual room. The lobby is deceiving. You walk into a remodeled, modern space and think , “nice, this will be a good stay.” But beware, as soon as you enter your room, it all goes downhill. Not only is the room gross, but there is not a coffee maker in the room, the shower products are empty, and they do not provide any lotion. Additionally for a 4-star resort, I would expect something more than paper cups in the room (glass cups and a wine opener, perhaps?). The hotel markets having a free airport shuttle. However, the shuttle does not run convenient to flight departures, so I have to pay 40 euros for a 4 minute ride to the airport. Again, disappointing. Lastly, the hotel provides free access to the Bay Star Beach Club (owned by the hotel it seems). I was excited to check out the beach on my last night in France. However, the beach club is very small with extremely dated (and dirty) furniture. Smoking was supposedly not allowed, but guests were smoking everywhere and staff did not interject. The provided towels have holes and are stained. It was very unpleasant. Overall, I would not recommend this hotel is ANYONE! There are many more hotels by the airport at 50% less cost. Avoid at all costs!

We spent two nights in this hotel in a junior suite with a sea view. Our room was spacious and had a balcony overlooking the Promenade des Anglais that was just big enough for a bistro table and two chairs. The hotel had an old world charm about it that was particularly enjoyable but the rooms, the amenities, etc. were all modern and comfortable. Everyone we met was helpful and friendly. The breakfasts we had were very good as was the dinner in Le Duc Restaurant that we had on our first evening. We were a bit jet lagged and hungry and ordered their three course meal. The caesar salads we had for the first course were huge (a meal in themselves!) and had nicely done chicken on top. But the desserts we had were totally fantastic: a strawberry charlotte and an amazing fresh pineapple and lemon sorbet. Each evening before dinner we enjoyed a cocktail and an appetizer in The W Bar's glassed in area outside. The Westminster's location is excellent -- just across the street from the Promenade des Anglais and a short walk to the old town and to Castle Hill. There's no question that if in Nice again we would very happily stay here.

We have had an amazing stay. The staff is very friendly and extremely helpful. I was contacted a couple of days prior to our stay, because there was an issue with the payment. This mistake was completely my fault, but the hotel was very helpful and nice and we solved it in the end. When we arrived we were so fortunate to have been upgraded, despite the hassle I brought to the hotel, with the payment error. The room was amazing, and clean, and when we checked out we received a little parting gift of lavender in a pouch. The hotel is very centrally located, and I would definitely visit again! Thank you for a great stay in beautiful Nice.

I stayed here for 1 night as my plane arrived in the early hours and I preferred not to take a taxi into Nice town by myself at that time. The hotel offers a very convenient shuttle bus transfer: they will collect you at Gate A1 at Terminal 2. I understand that if you are arriving at Terminal 1, they will collect you at bus stop number 6. Overall I was pleased with my stay. The room was small but this was not an issue for me. It was well equipped and this included a small fridge and decent AC. The free bottle of water in the fridge was a nice touch. There are also tea and coffee facilities in the room. Great black out curtains and from my room, I had a great view of the runway. I found the floor my room was on to be quiet. My only complaint about the room was that I found the bed quite hard so I didn’t sleep that well. The breakfast was delicious and well worth it and the staff in the breakfast room were very friendly and attentive. You are absolutely spoilt for choice in terms of breakfast options. As with other reviews of this hotel, I felt that the reception staff could have been more pleasant. When I was checking out, I asked for directions to the nearest tram stop going into Nice and the guy on reception just mumbled something. I tried to follow the unclear directions he had given me and ended up walking to the Parc Phoenix stop. I discovered later that there was a stop closer to the hotel. Although this was not a huge inconvenience for me personally, having to walk further than necessary with my case in the July heat was a bit annoying.

Reception was shocking, everytime we needed assistance the wait was long and customer service not good, no one could be bothered. Small bar not a problem but no stock not even ice. The indoor pool was a good size but guest were allowed to walk in and out through the dining area wet with no shoes on straight into the lift. There seemed to be a lot of young people and familes being housed there, again not a problem but there was no hotel experience or service for the paying guest. The rooms were really nice and clean lots of space but the night we arrived one guest had been beaten up and had to be attended to by paramedics and police. Not sure how they got in as needed key card to enter lift. The saving grace for me was the roof terrace and pool, good space, lovely pool and the fact that were english and the weather was hot for us we had the whole area to ourselves as it was to cold for everyone else. The train runs almost directly behind the hotel which is cheap and a good way to travel in and out of the center. I would not stay here again.

Clean, but basic. Reception closes at 11pm, if you need assistance, hard luck. Parking is not at the hotel, but a general car park for all, charges €11 per night. There is a small parking area outside the hotel, but it is pure luck if you can get in it, only space for 5/6 cars. Staff are polite, but communication could be better for clients and each other.

Absolutely wonderful stay here. We stayed for 8 nights and couldn’t fault it. Staff were always lovely and friendly and the rooms were immaculately clean and incredibly comfy. Location was incredible and central to everything you could need. Thank you for a wonderful stay, would absolutely recommend for a lovely stay right in the middle of Nice!

Stylish contemporary lobby, restaurants and rooms. Good location with old town area five minute walk through park and plazas- a dozen glorious churches, great French linen and fabric store L’Epingle a Linge here. Many chic clothing stores nearby- not just Gucci etc, but small, local with exciting window displays. Pretty parks and gardens nearby. Hotel rooms have very large decks with comfortable teak furniture and great views even from rooms on side. Pick up fabulous bread, sandwiches, pastries and desserts from Armand patisserie that is two blocks away for lunch on your deck. This is a good alternative to 20 Euro/person poor lunches in area. Almost all restaurants in the area are touristy so have poor food and are expensive, but there are half a dozen Michelin restaurants within a ten minute walk that are affordable unlike Paris at 200 Euros. (Peixes, Chez Davia, Le Canailes, Fine Gueule...) This is a busy hotel that many tour companies use so there were busses constantly unloading people for the four days we were there. The front desk staff are always busy checking in guests and at check in made no eye contact and just said ”passports”, passed a paper to us to sign then said the room number. When we asked for advice twice (should we take a taxi or bus to the train station and would Monaco or Cannes be better for a day trip) the staff were dismissive and not interested in providing advice. People we talked to sitting around the bar at the end of the day said they could not get recommendations for restaurants from front desk staff. On busy oceanfront promenade with many cars but rooms are soundproofed well.

The bathroom partition in the room is very poor, the shower bathroom is full of water, the four-star hotel only provides paper cups, it is easy to rot the store, and it will not help to change the initiative overnight, the bathroom hair dryer is very old and faulty. The water output of the shower head is very small. The quality of the bed is medium. The breakfast quality is medium, probably only Samsung. I had to iron my shirt in the morning because I had to attend an important occasion, that is, I chose this hotel because I saw that the hotel had this service. When I arrived at the ironing room, none of the two irons could be used. At that time, it was about 8:00. I responded to the hotel about this matter and said that I needed to go out to attend important occasions at 10:00. They said they would deal with it and notify me. At about 8:40, I will ask again. The counter told me that the repair staff would not come until 9:00, and said they would call me again. When I waited until 9:30, there was no audio. I called the counter again. They said that they would reply to my situation in 2 minutes. The result was not returned. I called back again. This time it was more exaggerated and I didn't answer my phone at all. It didn't answer until 9:45. I rushed downstairs to prepare my shirt, and it was fine, and when it went down, an iron with a large rusty print was printed directly on my white shirt, and ruined my whole shirt, for there was no time, and I could only go to the hotel counter and tell them to tell me before I came back What they were going to do about it, and after I came back in the evening, there was no audio, as if there was nothing at all. I just took my shirt and asked them to deal with it. If it was something I would not claim. The next morning, when I went to get the shirt, they washed the shirt, but the obvious print was still on it, the counter told me that it was 15 euros to wash one, not my money. When I heard it, I was really mad. Did you figure out the situation? Is it their hotel iron that broke my shirt, making me look like a Okee who asked someone to do my laundry for free? The counter also told me that they had changed the iron in the last two weeks. Although they could not be verified, it was really outrageous. I came to see that iron later, and it was not like it had only been used for two weeks. Finally, after the counter manager came out, I was willing to compensate my shirt for 40 euros. Because the shirt itself had been depreciated, I didn't pursue it again, otherwise it was not only this value. The overall service feels very poor, the equipment is also very backward, and I will never stay again.

We spent two nights in this hotel in a junior suite with a sea view. Our room was spacious and had a balcony overlooking the Promenade des Anglais that was just big enough for a bistro table and two chairs. The hotel had an old world charm about it that was particularly enjoyable but the rooms, the amenities, etc. were all modern and comfortable. Everyone we met was helpful and friendly. The breakfasts we had were very good as was the dinner in Le Duc Restaurant that we had on our first evening. We were a bit jet lagged and hungry and ordered their three course meal. The caesar salads we had for the first course were huge (a meal in themselves!) and had nicely done chicken on top. But the desserts we had were totally fantastic: a strawberry charlotte and an amazing fresh pineapple and lemon sorbet. Each evening before dinner we enjoyed a cocktail and an appetizer in The W Bar's glassed in area outside. The Westminster's location is excellent -- just across the street from the Promenade des Anglais and a short walk to the old town and to Castle Hill. There's no question that if in Nice again we would very happily stay here.

We have had an amazing stay. The staff is very friendly and extremely helpful. I was contacted a couple of days prior to our stay, because there was an issue with the payment. This mistake was completely my fault, but the hotel was very helpful and nice and we solved it in the end. When we arrived we were so fortunate to have been upgraded, despite the hassle I brought to the hotel, with the payment error. The room was amazing, and clean, and when we checked out we received a little parting gift of lavender in a pouch. The hotel is very centrally located, and I would definitely visit again! Thank you for a great stay in beautiful Nice.

I stayed here for 1 night as my plane arrived in the early hours and I preferred not to take a taxi into Nice town by myself at that time. The hotel offers a very convenient shuttle bus transfer: they will collect you at Gate A1 at Terminal 2. I understand that if you are arriving at Terminal 1, they will collect you at bus stop number 6. Overall I was pleased with my stay. The room was small but this was not an issue for me. It was well equipped and this included a small fridge and decent AC. The free bottle of water in the fridge was a nice touch. There are also tea and coffee facilities in the room. Great black out curtains and from my room, I had a great view of the runway. I found the floor my room was on to be quiet. My only complaint about the room was that I found the bed quite hard so I didn’t sleep that well. The breakfast was delicious and well worth it and the staff in the breakfast room were very friendly and attentive. You are absolutely spoilt for choice in terms of breakfast options. As with other reviews of this hotel, I felt that the reception staff could have been more pleasant. When I was checking out, I asked for directions to the nearest tram stop going into Nice and the guy on reception just mumbled something. I tried to follow the unclear directions he had given me and ended up walking to the Parc Phoenix stop. I discovered later that there was a stop closer to the hotel. Although this was not a huge inconvenience for me personally, having to walk further than necessary with my case in the July heat was a bit annoying.

We stayed here for our last day in Europe before returning to Canada. The hotel staff were wonderful. We arrived on a Sunday and were given the last room. It turned out to be huge by Europe standards with a balcony. The hotel seems to be recently upgraded. They arranged a driver for a 5 am airport ride. The location is great- right near the old Town a d the scenic beach walk with the legendary blue beach chairs of Nice.

Excellent stay at the Sheraton Nice Airport, in France Côte d'Azur, for a short relaxing holiday under the sun. This hotel is very modern, built in glass and overlooking the airport with its runways. Location is good because you can take the bus or the tramway to every spot of the city of Nice, or catch the train from St. Augustin railway station, just 5 min walking, to other villages of the Côte. Check in experience was very smooth and professional, they upgraded my room to the Club Level as per Marriott Bonvoy Titanium membership, along with breakfast and Lounge access. The room itself was very nice and large, with big windows facing the tram route but very very quiet, no noise during the night. There were a huge TV and a comfortable double bed, kettle and coffee machine. Very good restautant for breakfast and a la carte dinner, not a huge selection but tasty dishes and very nice personnell, trés sympa! On the top floor there is a beautiful terrace (with swimming pool during the season) overlooking the airport and the sea behind it, where you can suntan. On the other hand, Club Lounge service and offerings could be improved to be up to Marriott standards in Europe. A big plause to the young and professional staff!

What makes this place special are the people. Yes, it is modern, tastefully designed and immaculate with great access to public transport and a couple of local treasures, the front desk with Tata, Tania and Sujata, complete with broad smiles and great local knowledge are a compliment to manager Emmanuel and Mr Fixit, Julian.

My partner and I are staying in this hotel tonight (17Sep) The good. New hotel, feels clean and fresh. Nice airy lobby / reception area. Small pool but clean and inviting. Really friendly staff, I’ve asked for slippers and bucket of ice, delivered to our room within minutes with a smile. Thank you🌸 Underground car park, very convenient, but expensive. Bad: Our room ( no 814) has a very strange layout. The bathroom is “split” in half. Toilet is located separately by the door and the other “part of the bathroom” sink and shower is located on the other side of the room. Separate toilet has NO sink, so every time we use toilet we have to walk to the other side of the room to wash hands - unpractical, illogical and dead annoying. Very limited room service menu, very few dishes, no wine, no champi. The area - really dirty, rubbish on the street, noise from nearby apartment blocks. All in all - okay’ish for 1-2 nights not longer.

Excellent four star hotel with good amenities in the rooms - shampoo, conditioner, soap, shower gel, body lotion plus nail file, shower cap, cotton buds, cotton wool pads and water in the mini fridge, safe in the room. Dressing gown and slippers provided. I paid extra for a slightly larger room with a view of the Old Port and it was well worth it. The Port is noisy but the double glazing is very good. The A/C in the room was good. The room and bathroom were clean and serviced daily. I thought the shower could do with an upgrade - no hotels have a hand held shower these days but it was sufficient. Also the room carpet and the main stair carpet are tired and could do with replacing but they were clean and vacuumed. The reception staff were fantastic - friendly, helpful, always pleased to see me when I came back in and interested in knowing what I’d been up to. Milolo was especially good, getting my room ready a bit earlier when I arrived on an early flight, helping with information and printing out my boarding card when I left, but they were all lovely. As a single woman traveller I felt safe and comfortable/at home in the hotel and would highly recommend it. I would definitely go back.

The staff on tonight (24th March 2023), were amazing. From picking us up at the airport, checking us in, serving us at the bar and in the restaurant. So friendly and helpful always multitasking (including speaking English) with a big smile and very welcoming. The room and the food was excellent. Thank you x

The hotel itself was clean and the staff was friendly, though there were some language barriers but I guess that's to be expected in France. The biggest problem was, that the rooms were incredibly hot and that made sleeping really difficult. There was no way to make the rooms cooler. The best I could do was to turn of the ventilation completely. I was explained that the hotel is in heating mode and therefore the air conditioning was turned of and there was nothing the staff could do. Why would anyone want to heat a building when the weather is warm outside is beyond me, but it did make the stay rather uncomfortable. The other issue which was more of an inconvenience, was that although I did ask for a printed receipt, I was told that they cannot print the receipts and it would be sent to my email address. Predictably it was not there and I needed to call back after the trip to have it resent. It was not the first time a hotel told me they would send the receipt over email and it didn't arrive (which is why I always ask for a printed receipt), but it was the first time they actually declined printing it.

Good quality bedding, beautiful view and location. The breakfast is very rich and there is nothing missing. The staff is very friendly and very attentive. Public transportation is right in front of the hotel, so you can move around as much as you want. The only downside this year is the swimming pool, which really has many shortcomings. They should be a little more respectful for hotel customers, especially cleaner. Strongly leave next year! ! ! ! !

The hotel is very beautiful and well maintained.Lhotel is near the centre but it is 11 minutes from the road station and 15 minutes from the city centre walking . The swimming pool is beautiful but fresh. The negative point would be the lack of channel +. The hotel was very comfortable and very comfortable.

Ottima posizione, personale gentile e efficiente. Piscina carina e comoda. Scelta intelligente quella di vietare di fumare nella zona della piscina.Sicuramente tornerei in questo hotel. Forse l’unica cosa che migliorerei è il menù del servizio in camera e della piscina. Buono ma pochissima scelta. Un solo primo , una insalata , un secondo di carne e se non ricordo male due dessert . Le camere sono abbastanza spaziose e moderne. Bello l’arredo mento ed elegante lo stile. Le camere sono ben insonorizzate, non si sentono gli ospiti delle altre camere. Al check-in ti consegnano la chiave con una cartina di Marsiglia piegata e la password del Wi-Fi. Idea molto carina e funzionale. All’ingresso è presente un bocciolone con dell’acqua fresca. Visto il caldo di Marsiglia al rientro in hotel rinfrescarsi con una bevanda fresca è un ottima idea. Tutte le parti dell’hotel si presentano in ottime condizioni . Adatto sia per famiglie, ma anche per professionisti. L’orario dell’accesso in piscina termina alle 20.00… forse lo avrei allungato alle 21.00. Per permettere a chi è di passaggio a Marsiglia per lavoro di farsi un bagno a fine giornata. La colazione è abbastanza abbondante e all’europea… c’è un po’ di tutto!!! Neo salumi aggiungerei un po’ di prosciutto crudo e nei formaggi qualche mozzarellina. Le brioche sono ottime e fresche. La frutta è già tagliata …. Praticamente una macedonia… yogurt , miele , burro , nutella , marmellate , diversi tipi di pane … insomma un po’ di tutto!!! C’è una macchinetta che eroga diversi tipi di bevande. Si può scegliere dal classico caffè espresso italiano a quello americano , oppure una buona cioccolata calda. Molto funzionale. Si ha anche la possibilità di avere una tazza di acqua calda per gustarsi un ottimo thè. Altra cosa importante, se si rientra tardi , il portiere di notte è sempre vigile e attento. Non si rischia di rimanere fuori ad aspettare. Ascensori veloci e molto funzionanti . La pulizia dell’hotel è buona , come l’accoglienza e in generale proprio tutta l’atmosfera che si respira . Consiglierei sicuramente di soggiornare in questo hotel. La posizione è splendida , a pochi minuti dal vecchio porto da una parte, altrimenti dall’altra si arriva subito alla spiaggia de Catalan , dove poi si può fare una passeggiata nella meravigliosa corniche…. Probabilmente da qualche camera si può vedere anche l’isola di Frioul… che altro dire… viva il New Hotel!!!!

The hotel is relatively small, parking spaces need to be reserved, and breakfast is only served by a waiter, which may not provide enough service. Maybe because it was the peak tourist season, the forks were all used up, and the food was almost robbed. There was very little to eat. The waiter was so busy and couldn’t bear to say anything, so I had to take the knife and finish the breakfast.

Stayed here for six nights. The room was spacious and clean with plenty of space for three people. Beds were comfortable and the balcony was a bonus. Nice for having our evening drinks. The only thing We found confusing was why leave tea and coffee but only small paper cups, a microwave but no plates or cutlery and water but no glasses? We rang reception and they gave us all of the aforementioned items. So all is forgiven.