5-Star Hotels in Macau, China

I booked a sea-view king room, but when I checked in, I realized there was a connecting door to the room next door. Even though the door was locked, the soundproofing was terrible; I could hear everything my neighbors were saying. I even specifically mentioned in my reservation that I'm a light sleeper and needed a quiet room. The lazy guy at the front desk – couldn't you have just glanced at my notes and asked if I wanted to switch rooms? Later, when I called to complain, I was told that every floor has two rooms like this. So, everyone, please be aware of this next time you book a sea-view king room!

I brought my elders to Macau this time and specifically chose to stay in a Venetian luxury suite. Our family had plenty of space and comfort, and the overall experience was very good. Let me share the booking prices: booking in advance is much more cost-effective. A room including double breakfast was just over 2,000, and without breakfast it was a little over 1,500. We spontaneously added another room of the same type on a weekday, and the price jumped to 3,500. The price difference is significant, so I sincerely recommend everyone to book in advance. Check-in isn't until 3 PM. When we arrived at 1 PM, some rooms were still being cleaned. The staff thoughtfully informed us they would send an SMS notification and helped transport our luggage to the room. The front desk service was meticulous; they proactively offered us a map, and the handsome guy at the reception patiently explained about the rooms, restaurants, and surrounding routes – very nice! The suite layout was excellent, with a split-level design separating the living room and bedroom, offering a spacious 70 square meters. It was very convenient for the elders to move around, and the room was clean and tidy. The breakfast restaurant had an elegant European style, spacious and grand. The food was a combination of Chinese and Western, with a rich variety. Everyone in the family found something they liked, and they even had my favorite salmon – it was fantastic! Check-out is at 11 AM, which is a bit early, but you can store luggage for free. They can also transfer it to the West Wing lobby's baggage storage, where the airport bus is located, which doesn't affect subsequent travel. Downstairs is the Grand Canal Shoppes, full of Venetian charm, making shopping and dining very convenient. Considering the room type, service, and location, it's very suitable for traveling with elders. Overall, it's highly recommended.

This is arguably the best value-for-money five-star hotel in Macau. It's even slightly cheaper than the Holiday Inn Express nearby. It's very convenient to get here from both the Qingmao and Gongbei borders, and you can walk to the Ruins of St. Paul's. There are also lots of great food options nearby. Facilities: It's a very standard five-star hotel. The decor style is a bit dated but not run-down. The room soundproofing is excellent. The only downside is they don't provide bottled water. Cleanliness: Very good, the housekeeping is thorough. Environment: Good. Service: Good, the staff are all very enthusiastic, and the front desk staff speak standard Mandarin.

I've been to Macau many times, but this was my first stay at Grand Lisboa Palace. It's very conveniently located, with a direct shuttle bus from Macau Airport to the hotel. The staff in the lobby were incredibly welcoming, patient, and provided excellent service. The room was also very spacious and spotlessly clean. The hotel offers a wide variety of dining options too. I'd definitely want to stay at Grand Lisboa Palace again on my next trip to Macau.

This is the most satisfying hotel I've stayed at in Macau. It boasts unparalleled high-altitude views. The room was spacious and newly renovated, making for a very comfortable stay. The ocean view from the window was stunning and expansive. The cleanliness was exceptional, spotless everywhere. The bedding was new and very clean, and the large bathtub made for a very relaxing soak. The shower water pressure was also good. The internet speed was super fast, perfect for working. Both the housekeeping and front desk staff were incredibly warm and friendly, always smiling. Check-in was fast and professional, making me feel right at home. Although this was my first time staying here, the service and beautiful scenery left a deep impression on me. The wonderful experience here was unforgettable and definitely highly recommended.

I'd grudgingly give it a 3.5 out of 5. Let's start with the positives: The location is very convenient, with easy access to the light rail and buses, and it's within walking distance of major hotels. The room itself had all the amenities you'd expect from a 5-star hotel. Service was prompt, and issues were resolved reasonably quickly. Now for the deductions: I booked for three nights and had to change rooms three times, which was quite a hassle. The reason? I had specifically requested a quiet room when booking. However, the first night, room 28115, though on a high floor, faced the light rail station and a massive equipment cabinet in a circular roundabout, emitting a low-frequency hum. It was tolerable during the day, but at night, it was so noisy I couldn't sleep (see photo). The next morning, I requested a room change. They gave me room 19098, and the front desk even mentioned that this orientation would be much better and quieter. But, it faced nine huge air conditioning exhaust fans directly below (see photo). The noise level was off the charts; I listened to non-stop noise all night. On the third day, I changed rooms again, re-emphasizing not to give me a room facing large equipment. They gave me room 27107 (see photo), which was identical to 28115, facing the light rail equipment cabinet. I was speechless. I kept changing, only to end up with this, all for over 2,000 per night! My initial assessment is that perhaps Studio City doesn't have any rooms that don't face machinery?! If you want a quiet night's sleep and can't stand low-frequency noise, please be warned! One more thing I need to mention: Near the Audi showroom glass door, there's always a beautiful woman in a red fitted long dress with a white fur shawl (a 'star guest'). On the evening of May 22nd, I asked her how to get to the Galaxy Arena next door. Her attitude was very arrogant. It's actually very close, and I generally knew the direction; I just wanted to confirm if there was a direct, indoor walkway. She responded with an incredulous ”Of course you have to go outside!” as if I'd asked something shocking. When I tried to clarify whether to go left or right, she became very impatient, saying, ”Didn't I just tell you...?” and ”It'll take over half an hour to walk~” In reality, it's about an 800-meter walk, taking 15 minutes. I thought she looked nice, so I went to confirm the route, but I don't know where her sense of superiority came from. Dressed like a 'princess,' she really thinks she is one. If you're standing at the door opening and closing it, are you specifically waiting to serve only the 'princes' in your eyes? Heh.

Genuinely, I stayed at quite a number of hotels in Macau but this one was my favorite 🤩, the location is perfect, taxis pass by almost every 10 mins, they have a free shuttle bus, the pool area is beautiful, the gym is 24/7, the rooms are clean and beautiful, the service was good but only for some staff members, some staff members seemed a bit arrogant, I remember I called in to ask for some medicine, I know the hotel doesn’t have medicine but little help would have mattered such as helping the guest purchase and I can Pay for the extra help but the only thing they told me was to go to the pharmacy and I didn’t have strength to even walk, I felt like I was going to faint and I didn’t know anyone within Macau, it was only one of the staff members, that over heard my conversation with the other staff and offered me some medicine and even gave me water and kept checking up on me, I really appreciated that so much because I don’t know how I would have left the place without his help, I wish i remembered his name but the medicine was from Philippines so I assume he is from the Philippines. Away from that I remember Charles too, who also had good customer service, overall the hotel is good but other staff members need to pay more attention to service.

First off, the room was absolutely massive! In Macau, where space is a premium, the W really isn't shy about giving you room to breathe. We could spread out our suitcases without them getting in the way, and there was a separate lounge area with a super comfy beanbag chair. The bathroom had dual sinks, and the shower was incredibly spacious too. But what really blew me away was the night view from the window! We were on a higher floor, right opposite the bustling Taipa district. When the lights came on at night, it was like the whole city transformed into a dazzling galaxy – the '8' Ferris wheel at Studio City, the Parisian Eiffel Tower... it was all there. Turning off the room lights and sitting by the window, watching the trails of car lights, felt truly magical and made for some amazing photos! And I have to rave about the breakfast! I honestly didn't have high expectations for hotel breakfast, but I was completely won over by the seafood congee. The congee base was incredibly smooth, and they were incredibly generous with the fresh prawns and scallops – I had three bowls! There was also freshly made wonton noodles with perfectly springy bamboo noodles. They even had Portuguese egg tarts and Serradura (sawdust pudding), so breakfast felt as satisfying as an afternoon tea.

I've been to Macau many times, and each time I choose the Landmark Hotel. It's affordable, and the location is excellent. There's a large supermarket nearby for convenient shopping, and they offer a free shuttle bus directly to Gongbei. Plus, there's a restaurant inside, which is very handy.

The facilities here are incredibly comprehensive, and the concierge service is top-notch. From the moment we stepped out of the car, everyone was so welcoming and guided us every step of the way. They even have a fun check-in game, though our time was a bit too short to complete all the tasks – we'll definitely have to come back for that! The hygiene was impeccable, and the ambiance can only be described as opulent and very British. We ordered breakfast in the hotel, and the service was outstanding; the service fee was absolutely worth it. The breakfast portions were huge; my child and I couldn't even finish it all. The family room was incredibly comfortable, and my child was thrilled with the complimentary small toys. I spent ages choosing a hotel and saw a lot of negative reviews, but after actually staying here, I honestly have no idea where those bad reviews came from. Shopping is super convenient, and there's a free hotel shuttle to other places. They even thoughtfully tell you the shuttle times. The lady who checked us in was exceptionally beautiful and gentle. After we finished the check-in process, she even walked us to the elevator, afraid we might get lost, and introduced us to all the hotel's offerings: where to eat, where to shop, and where to catch the bus for excursions, including the bus schedule. All in all, it was a truly delightful trip. Macau gave us so many surprises, and my only regret is not staying longer. Next time, I'll definitely allocate more time to Macau. It's so clean everywhere and perfect for quietly appreciating your surroundings and unwinding. I've already shared my itinerary with my colleagues at work, and they've decided to follow my route! The hotel environment is excellent, and the bathtub was very clean. After a quick rinse, my child played in it for two hours and had a blast. Both the children's bed and the adult bed were very comfortable, and the soft pillows were great – they even have specific ones for sleeping and for leaning against. As for power outlets, they were all standard mainland China plugs, which was great. I had even bought an adapter, but didn't need it in either Hong Kong or Macau; Hong Kong hotels provide them, but in Macau, you can plug directly in. My stay at The Parisian this time was fantastic, looking forward to the next visit! Because I had to take a ferry back to Shenzhen and wasn't sure how to get there on my first visit, I called the front desk. They transferred me to the concierge, and everyone was incredibly enthusiastic and detailed, better than many apps. All my questions were answered. I called the front desk several times, and they were always so detailed and resolved all my issues. Loved it! Thank you!