5-Star Hotels in Hong Kong, China

Old and in desperate need of modernising. The bathroom was flooded after a shower as the shower cubicle door didn't have the correct seals in. However, staff were very attentive to our needs and even had a shuttle bus ( only for certain rooms) that took us to the airport, which we didn't know. At night ( in our room , anyway) was noisy, sounded like a motor elevator. Overall, not our best stay. The only thing that saves it is its location.

Service: I booked a deluxe sea-view room and requested a non-smoking, high-floor room away from the elevator. I checked in at 11 AM, and the official check-in time was 3 PM. I was assigned a non-smoking, high-floor connecting room right next to the elevator. Upon discovering noise issues late at night, I discussed it with the hotel, and they upgraded me to an executive suite. Although it was on a lower floor, the suite's layout was right by the sea, offering unobstructed views, which I was very happy with. Environment: The Fortress Hill MTR/bus station is close to the hotel, making it convenient for getting around. The hotel is built along Victoria Harbour, providing unobstructed views, and the suite offered panoramic vistas. Facilities: The bathtub was incredibly satisfying; both in the standard room and the suite, it was a great way to relieve fatigue. The hotel's pool was excellent, though unfortunately, it was cloudy, so the water wasn't crystal blue, which made it less ideal for photos. Hygiene: Full marks for cleanliness, impeccable inside and out. I don't understand how picky some guests must be to give a lower rating... I stayed in three hotels during my six days in Hong Kong, and this was the best. A perfect end to my trip. Thumbs up.

The hotel boasts an excellent location, surrounded by numerous Hong Kong tourist attractions, perfect for city walks. Of course, the hotel itself is a famous spot worth visiting. It's a bit far from the MTR station, but thankfully, there's a shuttle bus service. The room I was assigned was spacious and very clean. The window faced the aviary, which was actually a place I specifically wanted to check out on this trip, so I was happy about that. The hotel's dining options are great. Breakfast is semi-buffet style, and both the à la carte items and the buffet selections were delicious. The Eggs Benedict really impressed me. I tried steak at Tai Pan, and it was cooked to perfection. I heard that the food at The Murray is also very good, but I didn't get a chance to try it this time. I hope to experience it on my next trip. I booked this stay through a Trip.com hotel package, which stated a HKD 300 dining credit per stay. It's important to note that this means HKD 300 for the entire stay, regardless of whether you stay one night or multiple nights, not HKD 300 per night. This can be misleading.

Fantastic swimming pool & spa at 9/F. The pool lounge is amazing providing light food and drinks! Stunning view from the pool & pool Lounge. Very good city and partial sea view from my room. All staffs are kind & friendly. The Green, cafe/restaurant at Lobby G/F with super high glass celling is worth to try. In room, very special and smart design especially the bathroom. Shower and bath tub. Bed is big and comfortable. Lighting is good. There are several paid carport just surrounding the hotel. Walking distance about 6-8 to Hung Hom MTR station. Extremely near TST various shops, restaurants. Only minor thing is that lift is a bit slow. But will definitely come back!

For my child's birthday, we opted for a family-themed room, and the entire 45th floor is dedicated to family suites! The moment the elevator doors opened, a whimsical mini train greeted us, instantly whisking us away to a fairy tale kingdom! There's a dedicated children's club offering dining, entertainment, and a variety of craft workshops daily! In fact, you could easily spend your entire stay without leaving the hotel, as it perfectly caters to all children's dining and entertainment needs, allowing parents to truly unwind. It truly gets a huge thumbs-up from us! We'll definitely be choosing Island Shangri-La Hong Kong again on our next visit!

Room was clean and decent in size since most HK hotels rooms can be quite small. Location is close enough to Causeway Bay shopping area but away from the crowd. Trams, buses, MTR are all in short walking distance, supermarkets are just 3 minutes away.

Excellent stay! The Tsim Sha Tsui East MTR station is right downstairs, and since it's at the quieter end of the Avenue of Stars, it's very peaceful. The front desk arranged a central sea-view room for me and even granted a late check-out, which was much appreciated. Although the hotel is a bit older, it's impeccably clean and doesn't feel dated at all. When I discovered the curtains were broken on the night I checked in, someone was immediately sent to fix them. Highly recommended!!

Overall, I'm quite satisfied. The transportation is also convenient. The room type is a bit small, but that's typical for hotels in Hong Kong. The placement of the TV is a bit unreasonable, blocking the prime sea view. I suggest moving it to the other side of the wall.

The hotel lobby is a convenient three-minute walk from the airport, which is fantastic. Plus, you can't hear any planes taking off or landing at night, which is great for sleeping. However, the soundproofing between rooms is a bit lacking.

The hotel is exceptionally clean and very well maintained. The location is decent, but once you step inside, it feels like a completely different world—modern, elegant, and relaxing. The customer service is outstanding: staff are extremely polite, attentive, and professional. Highly recommended!