Featured facilities: Executive lounge, Business center, First aid room
Very Good
366 reviews
8.8/10
1 night
From AED 388
Check availability
See All 5-Star Hotels in Victoria
Recent Reviews for Victoria Hotels
See all
9.3/10
Great
AAnonymous UserThe location is absolutely unbeatable, right in the heart of Melbourne's city center. Stepping out, you're immediately at St. Paul's Cathedral and Federation Square, with major shopping areas and attractions all within walking distance, making getting around and shopping incredibly convenient. The hotel itself boasts a style of understated luxury. The rooms are spacious, with a high-quality decor, and the bathroom amenities are top-notch, ensuring a very comfortable stay.
The service throughout was attentive and thoughtful, with professional and detailed concierge and turndown services that were promptly delivered. The breakfast spread was extensive, offering a full range of both Chinese and Western options with fresh ingredients. The only minor downsides were that the building has some age, with a few facilities showing their years, and during peak breakfast hours, it can get crowded with a slightly slower refill rate for dishes. Overall, it remains a prime choice among Melbourne's high-end hotels, perfect for both business trips and leisure stays.
AAnonymous UserThe hotel is a bit old, but its location is a big plus – super convenient for shopping! The bed was comfy and soft, and the in-room facilities were well-equipped. No one offered to help with luggage, and the hotel has two entrances, but the staff didn't tell me which one was easier for catching a ride. When I came back by taxi, they didn't open the door for me, but when my friends dropped me off, they were very enthusiastic, opened the car door, and greeted us!
Hotel near Melbourne Central Business District, Melbourne
Price per night from:AED 775
8.8/10
Very Good
GGuest UserThis is an older five-star hotel with decent service. Its location is similar to Tsim Sha Tsui East in Hong Kong – quiet, with many famous shops, bars, and Western restaurants nearby. However, you'll notice a lot of tourists around when you step outside.
The breakfast is pretty good and acceptable, offering standard fare like bread, eggs, coffee, cheese, ham, and fruit – all the daily essentials.
The main drawback is that the hotel is too close to the two adjacent buildings. There are very few rooms with a view; most rooms get little to no sunlight throughout the day and require the curtains to be drawn almost constantly.
The bathroom is particularly bad. The shower screen only covers half the area, so water inevitably splashes all over the floor, making it a mess. This means you often have to use bath towels to dry the floor, leading to constantly wet carpets and very dirty towels in the long run.
Hotel near Melbourne Central Business District, Melbourne
Price per night from:AED 607
9.0/10
Great
SShivvyWe had a great stay at Balgownie. Staff were always friendly and helpful. Room was beautiful and spacious. We enjoyed the food and definitely recommend eating dinner here and wine tasting during your stay.
AAnonymous UserHad a comfortable stay for 3 nights. Hotel about 15-20mins walk from city centre and can pop onto tram in free tram zone. Toilet bowl had a smelly drainage smell which holds presence in the air everytime you flush, was pretty unpleasant.
Hotel near Melbourne Central Business District, Melbourne
Price per night from:AED 377
9.2/10
Great
GGuest UserThe hotel boasts excellent facilities, especially the indoor pool which was incredibly enjoyable. Both within the hotel and in the surrounding area, it's a food lover's paradise, with a wide variety of world-class cuisine offering top-notch flavors. The rooms are spacious and clean, and the front desk team is highly professional and courteous, truly deserving of praise.
Hotel near Melbourne Central Business District, Southbank
Price per night from:AED 668
9.3/10
Great
AAnonymous UserThe room layout was decent, and the environment was acceptable. However, the water bottle provided in the room was a bit dirty. The check-in benefits were not clearly explained, and it seemed like the bedsheets weren't changed during my three-day stay. The location is excellent for tourists, very close to Chinatown and other city attractions, and it's also quiet.
GGuest UserIf you’re looking for a stylish, central place to stay in Melbourne, Quay West Suites delivers in all the important areas.
📍 Prime Location
Quay West’s address on Flinders Lane puts you right in the heart of everything. A few steps takes you to the iconic Yarra River, Federation Square, and Melbourne’s best shopping and café districts. Whether you’re in town for business, arts, or dining, having public transport, laneways, and nightlife within easy walking distance is a huge convenience.
✨ Impeccable Cleanliness
From the moment you enter the foyer, the high standard of cleanliness across public areas and suites is clear. Plush carpets, sparkling bathrooms, and neatly made beds—everything felt fresh and immaculate throughout my stay. Housekeeping did a flawless job refreshing the room each day without ever interrupting my schedule.
👨💼 Friendly, Attentive Service
Customer service here is both professional and warm. Front desk staff greeted me by name and were quick to offer directions, recommend hidden-gem eateries, and help with luggage. Room service was punctual, meals were presented beautifully, and every staff interaction made me feel genuinely welcome—not just another guest.
🧭 Thoughtful Facilities
It’s the little things at Quay West that stand out:
• A well-equipped kitchenette in each suite––perfect for a relaxing breakfast or a quick late-night snack.
• In-room laundry facilities saved me from hunting down laundromats mid-trip.
• The comfortable lounge and communal spaces offer a quiet place to work or unwind.
• Gym and heated indoor pool, both kept spotless and perfect for a post-city exploration cooldown.
Hotel near Melbourne Central Business District, Southbank
Price per night from:AED 620
8.9/10
Very Good
MMenggudunwangzhaojunThe Le Méridien Melbourne boasts a fantastic central location, making it incredibly convenient for getting around. The free tram stop is right outside the main entrance, and the back door provides direct access to Chinatown, which is a huge plus. The room itself was generally clean and tidy, with most essential amenities. However, the service was pretty average, and they weren't particularly responsive. The deposit refund after check-out was also extremely slow. On top of that, the view from the lower floors is really poor and quite depressing – I definitely wouldn't recommend booking a low-floor room. Overall, it was an an 'okay' experience.
Hotel near Melbourne Central Business District, Melbourne
Price per night from:AED 665
8.4/10
Very Good
GGuest UserFor my 21-day trip to Australia, I stayed in 11 hotels across Sydney, Melbourne, and Adelaide. Here's my ranking of the best to worst experiences (with value for money considered):
1. Capella Sydney (low value for money)
2. Park Hyatt Melbourne (high value for money)
3. InterContinental Melbourne The Rialto (medium value for money)
4. Crown Towers Melbourne (high value for money)
5. Le Méridien Melbourne (medium value for money)
6. Hilton Adelaide (medium value for money)
7. The Langham Melbourne (low value for money)
8. Citadines on Bourke Melbourne (best value for money)
9. Meriton Suites Waterloo, Sydney (high value for money)
10. Best Western Plus Travel Inn Hotel Melbourne (low value for money)
11. The Hotel Windsor Melbourne (worst value for money)
Now, let's talk about the InterContinental Melbourne The Rialto. Like The Windsor, it's a heritage hotel, and its beauty is undeniable. It truly looks like a 19th-century Neo-Gothic Venetian castle! Located in the heart of Collins Street, it's one of InterContinental's most luxurious heritage hotels worldwide. When you stay here, you can't help but spend time exploring, as both the exterior and interior decor are magnificent, and the room facilities are top-notch. It's definitely worth a stay.