I had a very bad experience with Suzanne, one of the receptionists on the checkout morning. She did not have professional manners and was not willing to give any information when asked about the deposits I made. I was surprised to witness her abrupt communication skills which are rare in hospitable sectors. I think the staff working at receptions are an image of the hotels and Suzanne’s behaviour and manners compromised the Seneca Hotel and Resort’s reputation.
The reason I write this review is to improve the staff performance and I do not have any intention to damage the particular staff’s career.
Many Thanks.
Hotel near Times Square,New York35.7% of visitors choose this area
Yyqzhong92026.04.22
Facilities: It had all the necessary facilities, but the room was too small. I guess that's understandable given its prime location near Times Square. The air conditioning didn't seem to be very cold; it was particularly hot the day we arrived in New York, and we even woke up from the heat at night. Cleanliness: It was pretty clean.
Hotel near Times Square,New York35.7% of visitors choose this area
BBrandon and Malori Franklin2026.06.14
The location of this hotel was not far from Madison Square Garden, Midtown, Times Square, and Broadway. There was several bus stops for the hop on hop off tour buses near by. The staff here are all very friendly and eager to help and make sure you have the best experience possible. If this is your first time to New York, like it was for us, and you’re not sure about how to get a taxi to the airport from the hotel after your stay- fear not, the front desk can schedule you a private taxi (they accept cash and Zelle only) and are able to provide you with a rough estimate of fare price. Taxi may arrive 10 - 20 minutes after scheduled time — plan promptly 😅.
Thank you to the staff of this hotel for an amazing experience.
I've stayed at this hotel before during covid and it was amazing. I did stay this past weekend and the only downfall is my room was the first room off the elevator on my floor so there was alot of noise all night. The pool was also packed with kids..both things completely out of the hotels control. The room was nice and we had a beautiful view of buffalo and the mall! Breakfast was great and the location couldn't be better with lots of restaurants, mall and other attractions not far (Niagara falls). I'll be back again as my son and I always have a blast staying here!
Hotel near Times Square,New York35.7% of visitors choose this area
GGuest User2025.12.27
This place was fantastic. The rooms are cozy, which is totally normal for New York City, but the location is unbeatable. Everything is central, easy to walk to, and simple to reach by train. The room was spotless and had everything I needed, and the view of the Empire State Building felt like a movie scene, better than any artwork on the walls.
The real highlight was the staff. Easily the friendliest and most professional team I have encountered in the United States. Huge kudos to Tanika and Violet at the front desk for making me feel like family away from home. Absolute keepers. I would recommend this hotel without hesitation.
Hotel near Flushing,New York16.5% of visitors choose this area
SS K Lee2025.01.13
Good location - many eateries, restaurants and supermarkets, shopping malls nearby within walking distance. Subway 7 is straight line walking distance.
Breakfast - plain porridge with pickles, bread, pastries, DIY waffles, hard boiled eggs, cereal, fruits and also hot and cold beverages. We enjoyed the food.
Service - friendly staff especially the aunty-in-charge of breakfast.
Hotel room - clean and neat. Bed was comfortable with clean bedding. Only eyesore thing is the few broken floor tiles around the centre in the toilet (looked old broken tiles)and not sure why no repair.
Hotel near Times Square,New York35.7% of visitors choose this area
KKuailelvxingfengge2026.05.20
The Paramount Hotel, nestled in the Theater District on 46th Street, is a century-old French Renaissance-style building. Its location is absolutely superb, surrounded by countless dining options, various small theaters, and bars. Right downstairs, you'll find excellent restaurants and bars, including Goop Kitchen for takeout, 787 Coffee, and Maison Brunch… Times Square is just one block away… and within a few blocks, you can reach Rockefeller Center, 5th Avenue, Madison Avenue, and Bryant Park.
A delightful surprise is the live jazz music, often featuring a beautiful female vocalist, playing in the lobby around 8 PM. You don't even have to leave the hotel – just order a cocktail or whiskey, and if you're a bit tipsy, no worries, simply head upstairs to relax. 😏
Hotel near Times Square,New York35.7% of visitors choose this area
TTayla Won2026.02.18
I've stayed at Yotel 2 years ago and because I loved the experience then, I decided to stay once more this time.
I asked if it's possible to get a room high up to see the city view and I got it. (Which is one of the reasons why I like Yotel)
The staffs are very friendly and helpful, so overall it was a pleasant stay again!
I hope to come back soon!
Hotel near Times Square,New York35.7% of visitors choose this area
GGuest User2026.02.20
This hotel is really close to the Javits Center in New York, about a 10-minute walk, which was super convenient for my business trip. There are also convenience stores nearby, making daily life very easy. Of course, the facilities can't compare to hotels in China, as most hotels here are quite old. However, the environment and cleanliness were good, and the room was comfortable. For a week-long stay, they cleaned every two days, and it didn't affect service even if I didn't leave a tip, which was nice as it's not mandatory. Overall, it's quite friendly for Chinese travelers.🤭
Very Good
222 reviews
8.3/10
Price from
TWD 4,143
per night
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8,9/10
Very Good
GGuest UserThe hotel was in a great location, close to Main St., Saratoga Springs. The bed was comfortable and the room was very spacious. It was very nice to wake up in the morning and open the curtain and see horses practicing on the track.
GGuest UserThe hotel boasts an excellent location, about a ten-minute walk from Times Square. The area feels relatively safe during the day, and the surrounding streets are lined with various restaurants, making dining very convenient. However, the room facilities are quite basic, perhaps a notch below what you'd expect from a similar-class hotel in China. The breakfast, consisting mainly of bread and pastries, isn't particularly elaborate. This hotel is probably best suited for business travelers or tourists.
GGuest UserThis is a great hotel. While the facilities aren't top-notch, they absolutely meet the standards of a four-star establishment. If you're looking for an affordable star-rated hotel with well-maintained facilities, this is definitely your best bet. I only paid a little over 900 RMB per night when I booked.
Hotel near Wall Street/Financial District, New York
Price per night from:TWD 3,088
8,0/10
Very Good
NNatalia Valenzuela ubinaThe best thing about the hotel is the location.
The rooms aren't in the best condition.
Torn carpets and peeling paint on the walls.
I had a terrible time at night. Our room overlooked some transistor radios, and the noise was unbearable. It was constant. I had to sleep with my AirPods in...
Also, the woman who checked us in at reception, although she spoke Spanish, was very unpleasant.
I would choose a different hotel if I return to New York.
GGuest UserThe price was quite a good deal for New York, especially with a discount. The facilities and decor are up to Hilton's standards, but!! It was incredibly, unbelievably crowded. Expect to wait about an hour just to park, with only one staff member working. Checking in at the front desk, buying coffee, and even storing luggage all involved long queues. It seems like a lot of airline crew stay here too, so definitely factor in extra time for everything. There are tons of hidden fees. The deposit was given as a voucher, luggage storage cost extra, and even the in-room mini-bar items were charged. Given the location and the total price of $150, I guess I'll just put up with it.
SShuozoujiuzoudekaiwenThis hotel boasts a great location with easy access to transportation, and the shuttle service to LaGuardia Airport is a definite plus. My overall experience was fantastic. Firstly, the front desk staff were incredibly professional and welcoming, making check-in a breeze and instantly putting me at ease. The room itself was spacious and well-arranged, with a perfectly soft and comfortable bed. The cleanliness was impeccable, with attention to detail evident – no strange odors or dust anywhere. Restaurants, shops, and public transportation were all easily accessible nearby. My only minor suggestion would be to offer a wider variety of breakfast options, but overall, it's excellent value for money and highly recommended. I would definitely consider staying here again.
GGuest UserThe staff were amazingly pleasant, the hotel was so cool and clean, the room was so modern… I loved the whole thing! My only negative was that the conditioner in the bathroom was empty but if I was staying for more than one night and if I asked for it to be filled, I guarantee they would with no hesitation. Such a great hotel and a quick walk to Barclays Center!
GGuest UserBeing near Soho made it a great place for market research. The hotel smelled great, was clean, and had a great customer experience. And most of all, the free wellness classes held every morning were fantastic. I'd love to visit again.
GGuest UserI booked a room with a view of the Empire State Building, but I could only see it in a line, which was a bit disappointing.
The room was a bit small, but the decoration was quite fashionable. The air conditioner was too noisy. Fortunately, it was not hot at night, so I just didn't turn it on.
The location is great, it's close to everything.
The hotel has its own restaurant, which tastes good. It's quite convenient for solo travelers
JJohn.Z666This hotel is much better than I expected. It is just next door to the grand central station. Two street away from 5th Avenue. Is just doesn’t have a view out from the window if you book a typical room.
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