Expensive, but if you're looking for a luxurious hot springs stay, it's worth it. Includes entrance to the nearby Yunessun, which is a quick walk down the street. Bus stop immediately across the road helps with reaching other parts of Hakone easily. I got one without the in room onsen, but there is a public one inside the hotel itself and the room had a balcony with a gorgeous view of the mountain instead. Very authentic hot springs experience
Hotel near Hakone Yumoto,Hakone66% of visitors choose this area
彩彩虹靈魂飄2026.04.13
I personally love sleeping in hotels where I can hear the sound of water; it helps me sleep really well, but that's just a personal preference. The staff, an auntie and uncle who are probably both over 60, provided excellent service. I actually prefer older staff members; their work ethic shows a respect for the value of their time, unlike younger people who might be ready to switch jobs at any moment. The hot spring and meals were perfectly aligned with the price!
It's a short walk from Fujisawa Station. We arrived before 3 PM and, since we had sightseeing plans, left our luggage at the front desk without any problems. The room was of average size, but we slept quite well. I had read reviews suggesting there wouldn't be a private shower, but the twin room we booked had a bathtub and shower head. Perhaps it just meant there was no private hot spring bath? The breakfast was good, and you could borrow an iron from the front desk. Overall, it was a good experience.
Hotel near Lake Ashi,Hakone22.3% of visitors choose this area
BBHY122026.01.07
Hotel is abit dated and old by now compared to when I stayed many years ago. Still it’s a relatively clean, nice and comfy hotel, with nice Fuji view in both onsen and surrounding area. Overall it’s a lovely stay and we are happy to be back again.
I was pleasantly surprised how great this hotel is. I’ve passed by it many times but never paid it much attention as the hotel is located at the train station. . Mist hotels attached to the train stations are mediocre at best . This hotel is vastly underrated . The rooms are very roomy and the attention to detail is very obvious
I recommend it highly
Hotel near Gora/Sengokuhara,Hakone11.7% of visitors choose this area
GGuest User2026.04.09
The hotel is located on a mountain, about 900 meters from Gora Station, but with an elevation gain of 120 meters. The mountain road is incredibly steep. The last mountain railway train also departed early. We waited for a taxi for a long time at night, but none came. We ended up taking half an hour to slowly climb up the mountain. For travelers using the Hakone Free Pass and not driving, I strongly recommend arriving at Gora Station in the afternoon to ensure you catch the mountain railway, or download a local ride-hailing app in advance.
The room is quite tight but very comfortable with everything you need. I loved the variety of pillows to select from, and the wonderful hot spring to soak in every night. There’s a convenience store and multiple malls with everything you need nearby. A short distance from the train station to catch the Narita Express.
A great ryokan, staying in Yuwahara for the first time, including breakfast and dinner, good Japanese food, hot spring ♨️ is also great, and friends who pass by also love it.
The room size was pretty good, offering great value for money considering it's in the mountains and part of a well-known chain. We could even access the hot spring park at the sister hotel across the way, though we didn't go in since we weren't with kids. The complimentary dinner was a set menu, not the yakiniku buffet we initially thought, but with an extra dish, it was pretty much enough for two. There's also a big Family Mart convenience store at the sister hotel, perfect for stocking up on supplies. In the evening, it was lovely to relax in our hotel's hot spring. Even though it's a public bath, it's small, cozy, and has outdoor pools. The hotel is conveniently located right by Kowakien Station and Horaiden. I have to say, Japanese gardens are incredibly small and refined; every spot is meticulously kept and elegant. My only regret was slipping on a steep slope after getting off the bus. I scraped my skin a bit before my hot spring soak, which definitely became a memorable part of the trip.
Very Good
123 reviews
8.8/10
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JPY 19,129
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9,4/10
Amazing
TTim NazarovWe were looking for onsen with private bath on the balcony and probably hit the sweet spot.
Unfortunately we had only 1 night stay, but it was fantastic.
Onsen is located at the top station Gora, where you can get from Odawara. That’s around 2 hours from Tokyo all together, around 3 hours from Kyoto. Last 2 sections of the way are going through a picturesque steep railway. Views are great! Be sure to rush to the front or back seats (doesn’t matter which) to secure a spot for nice photographs.
Private bath is fantastic, rooms are clean and spacious with a touch of ryokan style (tatami etc). That’s a perfect place to sit and relax doesn’t matter it’s sunshine or pooring rain outside.
The food was fantastic (according to my wife), however the options are limited if you’re not eating fish or sea products due to allergy or other reasons.
For Karaku team - I would suggest adding a signature wagyu set for those who would like something else. Selection of wine and alcohol drinks is superb. Free snacks and coffee are available till 8 p.m. as well with a view terrace. For those who like some regular conbini stuff - Lawson is around 10 mins walk with Miyazaki style trains passing by👌🏻
All in all, we wish we had stayed at least 2 nights as there are lots of activities around.
Thanks to Karaku staff for a warm welcome and tailored experience!
GGuest UserThis hotel is quite unique! Because it's built on a hillside, its first floor connects to the fifth floor of a neighboring shopping mall, while its main lobby is on its own fifth floor. The higher floors offer even better views. The lobby entrance faces directly onto the mountains, providing stunning scenery, and the foot bath by the entrance is wonderfully therapeutic. Both large onsen pools have outdoor sections with fantastic views. They are fully equipped with jacuzzis, saunas, cold plunge pools, and massage areas, making for a truly satisfying hot spring experience! Both breakfast and dinner are buffet-style and taste excellent. Additionally, the hotel offers a wide range of complimentary activities. I highly recommend the Mori no Yu onsen facility that partners with the hotel; it has numerous hot springs with diverse styles, and the bathing experience there is even better than at the hotel itself. This was an absolutely perfect onsen experience and well worth it.
11360173****Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!
GGuest UserTake the Shinkansen from Osaka to Odawara, then transfer to the tram to Hakone Yumoto, and then take a bus to Gora. Two people dragged their suitcases and walked uphill for 15 minutes. They were exhausted. When they arrived at the hotel, they found that they could wait for the train in Gora, and it only took 5 minutes to walk. The hotel facilities are not new, and there are not many guests, mostly Japanese tourists. The hot spring is relatively small, and the water temperature is very high. You have to come out to breathe after soaking for a while. I experienced the private bath and open-air hot spring, and there were a lot of mosquitoes. The food is OK, worthy of the price.
MMarioaidahaiThis hotel is self-service, but it's absolutely fantastic. First off, the location and the view from the window are unbeatable. It features authentic Hakone hot spring water directly to your room, and you can definitely smell the sulfur. You can also BBQ on the terrace while enjoying a foot bath and a drink. It's perfect for a longer stay during your vacation.
GGuest UserYama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good)
The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned.
The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed.
Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage.
Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.
AANASTASIIA_BERDNIKOVAThis hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
GGuest UserThis was the best hotel I stayed at during my Chinese New Year trip to Japan, though it was also the most expensive. The hotel is right by the Hakone-Yumoto station exit, just across the little red bridge, which is incredibly convenient for families with luggage or young children.
The hotel itself is comparable to a 4- to 5-star hotel in China. Both the service and facilities were excellent. They offer both private and public onsen baths. The private bath costs 2000 yen for 45 minutes, while the public one is free.
We opted for the private bath. We arrived at the hotel at noon, dropped off our luggage, booked our private bath slot, and then went out to explore. The hotel even separates luggage storage for check-in and check-out, which is a nice touch.
In the afternoon, you can explore the street in front of Hakone-Yumoto station, check out transportation options for the next day, and enjoy some local food. Of course, if you're short on time, you can also just drop your bags and hop on a train to start your journey.
The room was also very spacious. We booked a triple room, and it was the biggest room I've stayed in during all my trips to Japan over the past few years.
I must particularly mention that on our first afternoon, someone in our group was feeling unwell with a headache and vomiting. We approached the front desk before 2 PM, hoping to check in early and let them rest. The front desk staff were incredibly enthusiastic and processed our early check-in immediately.
Another thing that happened was I realized I'd lost my wireless Bluetooth earphones after returning to Tokyo, and I suspected they might have been left at the hotel. Since I didn't have a phone number, I contacted the hotel via email. The very next day, hotel customer service replied. They not only looked for them in our room but also searched in the hotel's public areas. Although they weren't found, I was still very satisfied with the service of the Japanese hotel staff.
I would definitely choose this hotel again for my next trip to Hakone. Also, a tip for everyone: this area perfectly combines liveliness and tranquility. Other places, in my opinion, are either too far (requiring long train rides) or too desolate.
EElle’s travelsOur experience staying in Hakone was perfect! We stayed at the Tensein in Hakone-Yumoto, an easy location to take the bus, car or train to some popular tourist attractions in the area.
The check in itself was rather slow but the staff do their best to speak good English and discuss every detail about your stay with you. The room had everything we needed, the shampoo and conditioners provided was wonderful and there was a variety of products to use.
On check in, the private onsen was given at 50% discount at 1,100 Japanese yen per use, we got 2 vouchers so used it 2 times (as we have tattoos we could not go into the public onsen). On check in you have to collect your towel and your choice of Yukata (traditional Japanese robe) which you’re welcomed and encouraged to wear around the hotel and gardens.
The hotel is strictly no shoes, so upon arrival you leave your shoes in a locked box and keep the key. If you wish to walk around the beautiful gardens, there are slider type shoes available to slip on, as well as umbrellas to use if it’s raining. Outside they have a onsen for your feet to enjoy with a drink.
All of the food and drink (apart from breakfast which was included) was put on our bill at the end. There was a wide selection of drinks, nibbles and food available for dinner and lunches at the dining room and there was a large buffet dining room for buffet breakfast and dinner (if you booked it).
The hotel is just a short 10 minute walk to the town and 15 minute walk to the Hakone-Yumoto station. Visiting Mt Fuji is easy, with a bus ‘H’ running from stand 2 opposite the Hakone -Yumoto station. Get off at ‘Motohakone’. From there, you can take another bus and a train to get you to another town ‘Gora’ and surrounding attractions to enjoy.
GGuest UserThis hotel is nestled right on Lake Ashi, and after checking in, we took a stroll through the hotel gardens and were greeted by another magnificent view of Mount Fuji. The scenery is absolutely stunning. The hot springs were also incredibly relaxing. The breakfast buffet was plentiful and delicious. It was very convenient to pre-book the hotel's shuttle bus.
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