"My room was filthy and only half cleaned. I requested a second room, the blankets on the bed were dirty, toilet was dirty. I ended up buying cleaning supplies and cleaning myself"

"Nice and comfortable. Well located. Clean and well maintained."

"The moment you arrive, you will realize this is not a cookie-cutter mainstream deluxe hotel. The Willcox is a step into the lost art of gracious hospitality and refined yet relaxing atmosphere. There is an abundance of free parking and after 3:00PM complimentary valet service is available (Gabe and his partner are an excellent and engaging team). The entrance is not your traditional sterile lobby - instead, you enter into a clubby wood paneled lounge (traditional comfy chairs and sofas) with a grand piano and two fireplaces. (The ladies’ room even features a fireplace and rolled hand-towels). The check-in area is tucked away in the back and paperwork is completed efficiently with glasses of champagne to complete the process. There are no key-cards nor other electronic challenges anywhere. Old-world room keys are the norm. And the staff does not recognize the word “no” to any request! Our room and amenities left nothing to be desired. The decor exudes quality and comfort. Evening turndown service was discreet and much appreciated. We enjoyed lunch, evening cocktails and appetizers (Daniel procured a table we had our eyes on) and breakfast - and we never once had a desire to leave The Willcox premises. If you favor a modern and hip deluxe hotel, you’re in the wrong place. At The Willcox, you will never see chrome, stainless steel, white walls or loud “background” music. You WILL find gracious employees and a slowed-down pace. Take a deep breath and relax on the front porch rocking chairs with an after dinner cocktail. You’re at The Willcox. We drove up from Charleston and just booked a return trip for early September."