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We were here for the Victoria Day long weekend. Check-in was easy, and they had a room available as early as 1 pm. This was incredibly helpful, as we were here for a dance competition and needed the space to rest between dances. The staff were very friendly and helpful. The Milestones host and servers were very accommodating to our large party, despite needing to change the party number multiple times. We had a city view room, but had a wonderful view of the falls from the large windows by the elevators and in the restaurant. The location is great for viewing the falls, but is a bit of a trek to Clifton Hill.

Super tolle Lage an den Niagara Fällen. Wir hatten ein tolles Zimmer mit Blick auf die Niagara Fälle. Freundlicher Empfang. Valet Parking für unseren Miet SUV = 100 Kanadische Dollar. Aufgrund der Top Lage ist das Hotel sehr beliebt und daher von sehr vielen Menschen besucht. Der Andrang am Frühstücksbüffet bereits um 7:30 Uhr ist immens. Wartezeit am Buffet für ein Omelett mind. 20 Minuten und beim Rest vom Buffet geht es drunter und drüber. Sitzplätze werden selber ausgesucht was zu einem mittleren Chaos führt. Das Personal ist heillos überfordert. Hier sollte man die Frühstückspolitik eventuell nochmal überdenken. Einzig toll am Frühstück ist der Ausblick auf die Niagarafälle

This hotel is amazing! We were on our honeymoon and received an upgrade to a jacuzzi room with a falls view! The view from our room was absolutely amazing, we looked right down over the falls! The staff also gave us food vouchers and it was a very generous gesture and we were very appreciative of it! The room was clean and the hotel was well maintained. The only issue I had at this hotel was they charged a $100 deposit as I don’t have a credit card, and there was issues with getting the deposit back as they said they released it back to my ‘credit card’ however I explained a debit/ credit doesn’t work like they, they became confrontational, the general manager called me and he was a bit rude and arrogant. I still have not received my deposit back. My husband and I are on a cross country road trip for our honey moon and have stayed in quite a few hotels so far, and this was they only hotel that had an issue with refunding the deposit.

Very comfortable and in a good location. It is close to the falls incline railway. It takes less than three minutes to go directly to the waterfall. The price is affordable and includes breakfast. Although the breakfast is average, it is very cost-effective. The staff is polite and friendly.

The location is perfect! There is no kettle for coffee, no slippers, no toothbrush and no bath tub. These are free items/things i get or have when I was travelling in China. It is quite normal to have a kettle for tea or coffee. I understand that there is no bath tub because I did not actually check the amenities when I booked it. I was at the 29th floor and my view was the city and not the falls but its ok because that is what I paid for. The best thing is if you go to the 25th floor you will have an amazing view of the Niagara Falls. I would still highly recommend this hotel for those who will go to Niagara Falls. Thank you Tower Hotel...

My wife and I along with a friend stayed for one night at Susan’s Villa in Niagara Falls. We opted to book directly with the owners over the phone, and were greeted warmly by hosts Alice and Jackie upon our arrival. We were shown to our suite and were pleasantly surprised by how spacious the Domino suite, with extra bedroom was. We were also very happy with the proximity of the B&B to the falls, about 800 metres. Hosts and accommodations were great, breakfast was as described. Note that Alice and Jackie are new owners, so the website and references to “Susan” aren’t entirely accurate, but the care and warmth shown by Alice and Jackie more than make up for this, as newcomers to running a B&B in one of Canada’s busiest tourist areas.

The Vittoria is perfectly situated in the melee of the Clifton Hill tourist district of the Falls. Everywhere is an easy walk. But despite the hubbub outside (a go-karting track is almost opposite!), it was quiet inside. My room was large and comfortable with a really nice bed, powerpoints within easy reach and a good sized bathroom. My only bugbear was the lack of tea bags in the room - not everyone drinks coffee - and powdered milk which seemed a bit cheap given the fancy coffee machine. While the room was very clean, the reception area could do with some love. Some of the communal furniture looked tatty and marked. Also the general vibe was a bit 1990s. The hotel is undergoing a refit so maybe this will improve. The construction work at the hotel was major - but also barely audible which was a relief. It was well communicated so I knew what to expect. The work did mean the restaurant and bar was closed, but there are so many options close by it wasn't a big deal.

I am so disappointed in this hotel!!! For over 900 dollars for 2 night for 3 ppl you would expect some kindness or smile at the reception at check in. Instead the receptionist was very rude, didn't answer questions, didn't explain what did she give me, didn't tell me that I have a parking ticket within the papers she pass to me that I have to keep on the dashboard, didn't tell me the room # either, I had to find out myself. She gave me 4 pc of paper without telling me what is it even I asked like 5 times, instead, she took away 1 and than after she telling me this is complimentary entrance as many things doesn't work in the Waterpark. Actually, 2 pools was open only and the slides. We also had to leave the pool the 2nd day after 15 mins for some technical issues... You would also expect for this money to have at least 3 bath towels for 3 ppl, we had only 2pc. There was a hand soap dispenser in the bathroom only, no lotion or anything else. We had 1 pc of tee bag, but no kettle, 1 coffee cooker that doesn't work. Other than the room is kinda renovated, everything else are outdated. I'm so disappointed...

I stayed for one night at the falls-view hotel, and came here. The twin room is nice, clean and big enough for two adults and three children. Although you can't see the waterfall view, it's not far away to the waterfall on foot. It is very cost-effective in many hotels around.