Read genuine traveler ratings & reviews to find your perfect stay.
Guest User
The view of the waterfall from the room was fantastic! Absolutely amazing! As for everything else, don't compare it to 5-star hotels in China. After all, Canada is a great place for business, very laid-back, with little competitive pressure. Wi-Fi costs extra, parking costs extra (CAD 70/night), bottled water costs extra, and remember to leave a few dollars for daily housekeeping. Overall, it was okay. I stayed at a few Marriotts on this trip, and the one at Niagara Falls was pretty decent, comparable to a 3-star hotel in China. At least it was quieter than the Marriott near Parliament Hill in Ottawa, without the noise of renovations or the strong formaldehyde smell. And the front desk service here was more professional than the Indian lady at the Marriott near Toronto Airport, who had an inexplicable sense of pride. A heads-up to everyone booking Marriotts in Canada: if you're offered a newly renovated room, definitely decline it. The formaldehyde smell is too strong, and you'll feel noticeably uncomfortable after two days.
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Price per night from:BRL 786
Posted on Feb 17, 2026
Guest User
We've enjoy our stay in this resort specially our kids. We love our room, theres microwave and dining table + chairs. Staff are friendly and very welcoming. Water park is beautiful and safe theres a lot of lifeguard in every corner. Theres 2 small jacuzzi but we never try, you have to wait for your turn. Very good location, theres a-lot of nearby shops and restaurants.
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Price per night from:BRL 538
Guest User
Incredible value for the hotel. Decent location, with access to nearby attractions. A bit of a walk to the falls, without options for a view from the hotel. The service was generous, offering a complimentary coupon to the Denny’s across the parking lot, as well as cucumber/lemon water options in the lounge. The facilities were commendable— the indoor/outdoor pool being heated was a perk, as well as the sauna was a great addition. The hotel came across as being very sanitary, and it had a nicely curated aesthetic overlapping modern/retro features.
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Price per night from:BRL 298
Guest User
Family-friend trip. Somehow all of the instructions provided to trip.com when we made the reservation was never communicated to the hotel as we booked two rooms and one with a pet. We also put the second room under another name on trip.com which seems like the message was never passed on so there was a confusion at the beginning. Thankfully there was a room available for pet dog. However the staff was very friendly and pleasant. Parking for hotel visitors are $20 with unlimited in and out which was not listed on trip.com. Wish Trip.com could provide more information
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Price per night from:BRL 355
Posted on Sep 8, 2026|Queen Room
MittensThe location is very good. It is close to the Rainbow Bridge and we can directly walk to the USA. The service staffs are friendly and helpful.
The 10th floor restaurant has a good view to see the water falls.
The concerns are that the Queen's bedroom is too tiny. Just a small Queen bed (it is the Queens bedroom, but I think it is a full side bed) in the room. The bathroom is a tiny room with a shower and a child type toilet. The clothes handling pole is weak. I handed a light jacket and it crashed.
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Price per night from:BRL 472
Posted on Jul 2, 2026
Guest User
Saved our honeymoon! Absolute perfection from the staff to the room.
After a very disappointing stay at a different hotel, we moved to the Wyndham Grand Fallsview for a night, and it was FAR better in every conceivable way—location, service, and the people. We arrived at 11:00 AM hoping for an early check-in. While no rooms were ready yet, the staff was incredibly accommodating. A massive shout-out to Ken at Valet who seamlessly helped us deposit our luggage so we could go sightseeing (We love you, Ken! You're the best.) until our 4:00 PM check-in (which was impressively fast).
What truly set this hotel apart was the warmth of the front desk team. We mentioned we hadn't been able to cut our wedding cake and asked if they had disposable plates so we could share it with them. Not only were they thrilled about my wife and I getting married recently, but they provided us with disposable containers with lids! LIDS!!! Later, one of the staff members even approached us to tell us how good the cake was. Their welcoming energy was exactly what we needed and truly saved our honeymoon experience.
Pros:
>The Room & Views: We booked an upper-floor King City View room, and it was to die for. Spotlessly clean and everything worked perfectly. It had a cozy sitting nook with a view of the Skylon Tower and even a partial view of the river on the horizon. The absolute highlight was watching the 10:00 PM fireworks right from our bed!
>The Pool Facilities: Really nice setup with two hot water mini-pools and one huge main pool. The air in the facility is temperature-regulated, so you don't freeze the second you step out of the water. Plenty of chairs and towels were readily available.
>In-Room Amenities: Having coffee, tea, and hot water available in the room was the perfect way to warm up after our swim.
>The Staff: From Ken at Valet to the front desk team, everyone was incredibly warm, welcoming, and helpful.
>The vouchers: My wife and I truly enjoyed the vouchers. TGIs, the funzone vouchers, and many MANY more! So worth the stay!
Cons:
>Absolutely none. All pros!
We are definitely coming back the next time we are in Niagara. Thank you to the entire team for turning our trip around!
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Price per night from:BRL 449
Posted on Aug 5, 2025|2 Queen Beds Suite Non-Smoking
Nini111The hotel is across from a shopping mall, but a bit far from the falls, requiring a drive. The room was spacious and clean, with a suite featuring a double sofa, a small refrigerator, and a microwave. There were two bottles of mineral water on the bar, each costing 2.75 Canadian dollars. Parking was 20 Canadian dollars per day, and I was given a 15% discount coupon for dining and Starbucks upon check-in. I had read reviews that the hotel was double-charging, and I repeatedly confirmed with the front desk what was included in the room rate upon check-in, but was still charged upon check-out.
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Price per night from:BRL 224
Posted on Sep 19, 2025|2 Queen Beds Room
Guest UserI generally liked my stay, but there were a couple of things that could use some improvement. The bathroom amenities were a bit lacking instead of the small individual toiletries, it would be great to have full size bottles of shampoo, conditioner, and soap. Even a 2 in 1 shampoo and conditioner would be a nice touch. Additionally, the fan in the room wasn't working properly, so maybe that could be fixed, I felt pretty hot when the fan didn't work properly when I was taking shower. Other than those issues, everything else was fine. Free breakfast are good.
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Price per night from:BRL 226
Posted on Apr 12, 2026
skyee13
initailly out room keypad was out of battery but the staff was very friendly they assisted and provided us another room asap no wait
staff was very helpful and polite
perfect hotel away from tourist crowds
parking is additional 15$ onsite
rooms are clean and good
there is no smoking or bad smell in rooms
rooms with balcony have a view
view shows river amd part of falls
awesome hotel prices high on weekends otherwise better than big brands
hotel was a piece of mind
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Price per night from:BRL 298
Posted on Sep 18, 2025
Guest User
Overall, this was a nice little place to stay. You can tell it's an older facility, but seems to be fairly well maintained. Pretty clean overall, though the floors were a bit sticky. The setup of our rooms was nice as well. I'd probably stay again if I were ever in the area.
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Price per night from:BRL 235