"I just came back from a truly nice trip to Mallorca and chose to stay in Belmond because I've had great experiences in Peru (Machu Picchu, train and Cusco), Madeira and Brasil (Rio and Cataratas) before. Because my kids were with me, and also my dog, and this was a birthday trip for me, I chose to stay in the 3-bedroom villa. Just a couple of days before going I realised the villa was OUT of the hotel complex (no need to say that being in the Tramuntana mountains you should expect hills to move between the villa and the hotel and also not so safe returns for kids crossing the main road by themselves if they want to go back to the room). The staff was REALLY nice (except for Julia from bar/Miró restaurant that was rude). Concierge level with RUBEN was extra special. Food was also great (breakfast was delicious and the paella we had in the villa with the private chef was incredible - and both chef and waiter were fantastic people), but in room dining serving pasta in a paper box was outrageous. I would say I had mixed feelings about the villa (it's very old and it smells like it although it was renovated), they would cover all the outdoors furniture making it impossible to use when arriving from a long day and just wanting to seat at the balcony and enjoy the view - plus it looks like an abandoned house being it all covered through the balcony doors (I had to request multiple times for them not to cover the furniture - because between being able to reach someone in front desk via WA (phone didn't work) and someone actually arriving to the villa it took 45min - so the will to enjoy outdoors was over already when they would finally arrive). PS: 3 bedroom is not 3 suites (not even one) - the restrooms although are there for each room are outside the rooms. PS2: If they try to sell you the Unesco Villages tour please be aware that you might be able to find it way cheaper outside (there's no guide - it's a van with a driver that takes you to 2/3 villas and stop the car for you to stroll around by yourself - so hiring a full day of a taxi driver would be the same experience and it wouldn't be 1,2k euros I suppose)."

"A truly luxurious hotel. Attentive and friendly staff. The hotel garden is absolutely stunning. Very high-quality Spanish cuisine. A truly wonderful, traditional hotel. We will definitely be back!"