Best Hotels in Lautoka

Immaculate Garden's. Bright clean reception area. A very warm welcome from the staff. Then it goes down hill from there! A dirty stained carpet in the corridors. The room is large, with shabby old furniture and dirty curtains. The bathroom is clean but doesn't look good, as the grouting needs attention. There is a dirty area to make your tea/ coffee...covered over by a tray!! There is a safe, hairdryer, iron and ironing board. The air con unit is dirty. Bed is comfy but sheets have marks on them. Breakfast is very good, except weekends. When it is overrun by outside families coming in!! The pool also has screaming kids running around and jumping in....its bedlam. Avoid weekends. I would give the lovely staff 5 out of 5 but the room just scrapes a 3 out of 5. Shame the room is such a letdown. We liked the little village 5 mins walk away, try Blue Ginger cafe. There is a food court in the little Mall. Go out of the hotel, turn left, left again. There is a supermarket with a bakery attached. Lovely pizzas, eat in or takeaway for $15. For us, we would not stay at Tanoa again, we expected better.

We had a great stay. Staff was friendly and accomodating to our needs including carrying out heavy luggage up and down 3 flights of stairs. They even allowed our visitors in which I find very rare. They also carried our food up to our balcony which was great. We had the Sunset suite at the very top - awesome view! Our room was nice and clean, super nice air con in the room and lounge area. Really nice kitchen area with a massive new fridge. Very convenient with the supermarket up the road and beachfront to chill. The ocean was sooo nice and hot to swim in. Downfall: Some of the levels smell like damp, wet carpet and was really bad . Some of our dishes were so dirty and their were cockroaches in the toaster, microwave and jug. Would be great to have a volley ball net on the beach and some activities on offer for guests such as horse riding & snorkelling etc. Also some entertainment would be great as the music next door was the only entertainment we got but sometimes it was far too loud that we couldn’t sleep. There was no fire show or kava ceremony and we were looking forward to that! The food at the ghost ship bar was really good especially the pizza and curry dishes! Be good if reception could help guests find the best taxi prices as some Of the locals that stand on the road really take advantage of travellers and charge you the world. We did have a great stay in the end! I would recommend this if you want to stay near town, the airport and want to experience outside of Denarau. Denarau did get boring for me sometimes so I liked this experience this time around.

The staff was friendly. We booked a Family Villa through Tripadvisor Plus for 2 nights. Our flight on Fiji air was scheduled to arrive at 6AM in the morning. They held the room for us and it was ready when we arrived at 7AM. Room was ground level. The staff moved us to a Villa closer to the dining and pool because my wife walks with a cane and a shorter walking distance is better for her. Room was clean and spacious. I would stay again.

The hotels in NADI are generally expensive and shabby, about the same as those in China at RMB 150-60, but the staff are very nice. Even if there is no elevator, I can help you carry your luggage. You can also change the single room to a double room. Fortunately, there is no tipping during the performance at night. The location is not bad. It is about 10 minutes away from the airport. There is also a supermarket and several restaurants nearby.

One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.

Staff super genuinely kind, friendly and interested in our stay being the best. Delicious food at the restaurant at reasonable prices, fantastic service. Main pool big and well appointed with seating and shade. Kayaks available. Superb sunsets each night on the landing. Very historic location. Check out at 10 am was too early.

The host of this hotel is very friendly and helpful. The breakfast is very healthy and delicious. I love how they always served it with fruits such as papaya, pineapple, and banana. The location is near shops, restaurants, and the beach. They are all within a 10-minute walk. However, if you are into diving or island-related activities, it will take you around 20-30 minute drive to get to the Marina. Overall, it's a good place to stay for a few days without hurting your wallet.

Its business suites - includes kitchen and laundry in room. Always great to have these services. Beach isnt much, think walk along rather than swim. This is one of 3-4 hotels in a row beachfront. Guests primarily those passing thru to islands, backpackers and groups. The hotels’ beachfront bars were quiet during week in May but came alive for weekend. Restaurant on top floor had great views. Service very slow in restaurants of all these hotels. Staff very helpful and friendly.

Well worth staying here room very clean..staff was very friendly and helped us with everything we wanted. The food was delicious and nice buffet night in garden ..and we loved the live band music and the island dance and fire show …, we tried the Kava and enjoy singing with Natha sitting with him on the mat and also singing on the beach around the bonfire ..the resort very busy but plenty of space for us sitting outside beautiful and swimming good in in 2 pools very clean and nice water

Let’s start with that this was a last minute booking as there was no other 7 point or above guest rated accommodation available in Nadi and this is in comparison to many other hotel/resorts that I have stayed-in in the past. Location - It is literally in the middle of no where by Fiji standards. In the middle of Nadi and Lautoka town so take a pick on which direction you want to travel about 25min by car. Hard to find taxi’s as there isn’t a dedicated taxi stand. You will have to call one in for yourself. Resort - Don’t expect a typical big Hotel/Resort style reception. The reception area is a small office at the back of a home opposite the restaurant, like a home office. Room - Room was decent size, clean at a quick glance but not clean enough if want to be critical for the amount you pay for the room. Dusty bits in corners, some places in the shower and toilet area had black spots (didn’t want to find out what it was) especially on the walls, shower track was dirty and tiled floors and walls just needs a good clean. The room was adjoining style with a door separating the two rooms and that was just not enough to keep the conversation next door out of my room. Can’t say the walls were thin as it’s all concrete. The King size bed was of a better quality. I found it weird that it had a flat sheet on top and the doona was initially just thrown in the cupboard. Usually it is fitted with the flat sheet. We used the doona the first day and then there after it was neatly folded away in the cupboard. Didn’t want to find out if the doona covers were changed or not. If you are looking for a place with sandy beach and to swim in the ocean then this may not be it. There is a small beach area (if you can call it that) between mangrove and rocks. You will get a tan but that’s about it. The deal came with breakfast but 1 day of breaky was enough. The selection was minimal and very basic and honestly not worth getting up for. It’s a different case if you don’t have wheels to explore other places. Wifi is not reliable at all and is as slow as it can be. Basic functions are ok in but wanting to stream movies, then forget it. And you will be lucky to get a ok connection in parts of the room. I just believe that tourism in Fiji has just boomed and due to high turnover, there is not enough time to get a thorough clean and maintain in the turn time. This may not be true for main stream or bigger hotel chains where more staff are employed a standard is to be maintained but certainly for the smaller hotel/resorts, it certainly seems to be the case. My verdict - Would I book again if I had a choice, then NO. Would I book again if I had to, then yes as it’s decent but still not worth the prices I have seen online for the establishment. Kudos to staff for going out of their way to make things happen to the best of their ability.