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DoubleTree by Hilton Hotel & Spa Liverpool
4/5117 Reviews

DoubleTree by Hilton Hotel & Spa Liverpool

City Centre Liverpool|0.1km from Millennium House
Stayed for 1 night with a friend. Everyone we spoke to were lovely and the room was nice enough (very modern bathroom but quite dated/tired bedroom). Great location. From 9:30am there was a constant loud noise coming from the elevators or drains. Meant we couldn’t sleep past then. After research we chose this hotel for the spa, thinking we could have a relaxing 2nd day before heading home. We were told we’d have to book a slot into the spa as they were so busy and the earliest slot was 12:00, with checkout being at 11:00. Given the hotel breakfast buffet we booked in for 10:30. Breakfast was rubbish. We paid £20 each for dry bread, hash browns, a few leftover bacon rashers and crusty baked beans. There seemed to be an egg station but no one there between 10:30-11:00. I appreciate we came at the end of breakfast, but we still paid the same £20 so expected a lot more. Only as we were walking into the spa were we told it was an additional £25. Changing rooms were TINY, space probably for 3-5women but there was over 10 of us when we went in/out. Very awkward and not relaxing. Given we were made to book, this overcrowding should have been considered. None of the locks on the lockers worked. 1/3 toilets was blocked. Facilities were decent enough and fairly clean, wouldn’t have minded if it was included in our £90 room. I’m due back in Liverpool soon but will be trying somewhere else.

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Explore Guest Reviews of Hotels in Liverpool

Searching for hotels near Millennium House? Compare room rates and reviews to find your ideal stay.
Delta Hotels Liverpool City Centre
4.2/5112 Reviews
City Centre
I went to Liverpool specifically to watch a Liverpool game. If there is a chance next time, I will still choose this hotel. The attitude is very good and very enthusiastic! And it's very close to Liverpool Lime Station, take a train from London to Liverpool, you can see the hotel as soon as you get out of the train station, and it's only a 2-minute walk to arrive! And it's right in the city center, basically everything you need can be met on foot. If you want to go to Anfield, you can get there by taking No. 17 at the bus stop coming out of the hotel. If you travel to Liverpool, it is recommended that you live here.
DoubleTree by Hilton Hotel & Spa Liverpool
4/5117 Reviews
City Centre
Stayed for 1 night with a friend. Everyone we spoke to were lovely and the room was nice enough (very modern bathroom but quite dated/tired bedroom). Great location. From 9:30am there was a constant loud noise coming from the elevators or drains. Meant we couldn’t sleep past then. After research we chose this hotel for the spa, thinking we could have a relaxing 2nd day before heading home. We were told we’d have to book a slot into the spa as they were so busy and the earliest slot was 12:00, with checkout being at 11:00. Given the hotel breakfast buffet we booked in for 10:30. Breakfast was rubbish. We paid £20 each for dry bread, hash browns, a few leftover bacon rashers and crusty baked beans. There seemed to be an egg station but no one there between 10:30-11:00. I appreciate we came at the end of breakfast, but we still paid the same £20 so expected a lot more. Only as we were walking into the spa were we told it was an additional £25. Changing rooms were TINY, space probably for 3-5women but there was over 10 of us when we went in/out. Very awkward and not relaxing. Given we were made to book, this overcrowding should have been considered. None of the locks on the lockers worked. 1/3 toilets was blocked. Facilities were decent enough and fairly clean, wouldn’t have minded if it was included in our £90 room. I’m due back in Liverpool soon but will be trying somewhere else.
Kabannas Liverpool
3.8/537 Reviews
City Centre
This is a good value choice right in the heart of Liverpool. We stayed in a private room on the third floor overlooking Matthew Street. Yes, it’s very noisy at the weekend, but there’s nothing anyone can do about that. If you’re out drinking yourselves and planning a late night, then you’ll probably crash out when you get in and sleep through the music blasting in from outside. The room was clean enough, a good shower and comfortable bed. The staff are friendly and the reception/breakfast area was quite attractive. It’s a budget option and if that’s what you need, I would recommend Kabannas.
The Sir Thomas Hotel
3.8/5103 Reviews
City Centre
The location is very good and I think it is the best place to sightsee Liverpool. On the first day of arrival, there was a problem with the button on the toilet in the room, but the staff immediately responded and prepared another room. Also, when I asked if there was a coin laundry nearby, he politely told me the location. In addition to that, there were several scenes where I felt the hospitality of the hotel, and it was a hotel that I wanted to use when staying in Liverpool.
The Municipal Hotel and Spa Liverpool - MGallery
4.3/566 Reviews
City Centre
The service still had teething problems. The attitude is spot on with a few exceptions but this appears to be training problems. They need to gear towards a high end cruise for staff. I have visited again but felt hussled rather than looked after. It will be great i am sure .however was promised personal service this do not happen.
Heywood House Hotel, BW Signature Collection
4.2/58 Reviews
City Centre
Since June 2021 I have stayed in 7 hotels/guesthouses across England and so I am well placed to compare the facilities and service we have experienced in this post-lockdown period. Three of these were booked through Secret Escapes and The Richmond was the first of these. I went with a friend for a 3 night stay to explore Liverpool. We had a decent deal so booked a double room each even though there was no single discount. First impressions were good as I had requested rooms near each other and we were actually the only 2 in a tiny corridor off of the main corridor. We found all the staff to be helpful and friendly. Breakfast was fine if a little chaotic – but this has been common to most of the hotels as they struggle with new staff after an exodus of the experienced staff. My room was comfortable and the bed was big. I am always concerned that the room should be well ventilated and not too hot. The air conditioning didn’t seem to be working but there were two big fans provided in the room and you could open the window. My friend reported that she found it difficult to sleep on the first night because of street noise but I had no issues with this. There is a night porter to let you in if you are out late – which you are bound to be if you explore the Cavern Quarter, and the hotel is well placed for this as everything is a walk away. My only problem was that the safe had been left locked so I couldn’t use it. I reported this to reception on the first day and was told a maintenance operative would see to it but nothing happened. I reported it again on the second day but with the same result so gave up after that. Liverpool itself is great.

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