Hotels near The Olympia Makati (former SOM Olympia Makati), Makati

This has always been one of my favorite hotels, but my recent experience left me slightly disappointed. While the property maintains its charm and comfort, there are areas that require improvement. Most notably, the customer service was not up to the usual standard—responses to queries were slower than expected, which was frustrating at times.

Of course! Here’s a sample review: I recently stayed at Grand Valero Suites and had a wonderful experience. Their staffs were incredibly welcoming and attentive, always ready to assist with a smile. My room was spacious, spotless, and well-appointed, with comfortable bedding that made for a restful sleep. The amenities were top-notch and exceeded my expectations. The hotel’s location was ideal, providing easy access to Makati City’s bar, shopping centre and parks Overall, I had a fantastic stay and would highly recommend it to anyone visiting the area! Let me know if you’d like to personalize it further.

We love coming back here because of the prime location and accessibility to everything. We were surprised when one of the Bellman remembers us since our last stay was in January 2024. I just hope that the hotel management will reiterate the staffs to greet the quests no matter who it is what they are wearing. One thing it feels a bit off for me was only once in a blue moon you get a greeting from the staff around especially at the breakfast. Genuine warm hospitality is the best key to make your guest feel special and comfortable. But overall it’s still a good stay. We truly appreciate the handwritten card from the GM. Thank you Shangrila Makati for making my Birthday month a sweet one. Our Home away from Home in Makati.

I recently had the pleasure of staying at Makati Diamond Residences, and I can't express enough how exceptional my experience was. From the moment I walked in, the staff made me feel incredibly welcome, providing top-notch service throughout my stay. The rooms are spacious, luxurious, and impeccably clean, offering a perfect blend of comfort and style. The amenities at this property are simply outstanding. The gym is well-equipped, and the pool area is an oasis of relaxation. I particularly enjoyed the breakfast buffet, which offered a wide variety of delicious options catering to every palate. The location is unbeatable, right in the heart of Makati, making it convenient to explore the city. What truly sets Makati Diamond Residences apart is their attention to detail and commitment to making guests feel at home. Every aspect of my stay exceeded expectations, and I left feeling refreshed and eager to return. I highly recommend Makati Diamond Residences to anyone looking for a luxurious and memorable stay in Manila. Five stars, without a doubt!

This is my first time to stay in New World Hotel and all I can say is that it’s perfect if you have plans to go around Greenbelt and Glorietta. Greebelt 3 is literally just a street away. Room amenities are a bit dated, and you can see that the one mirror is already dirty but all in all it did not affect the quality of my stay. Bed is great, room is spacious and the staff are all kind, welcoming and always greets you with a smile.

Was a good stay, although we have to shift room due to Aircon issue. Also the room maid did not do such a good job cleaning the room last 2 nights. Location is good. Some friendly front desk except for the staff named Molly (gave us a annoyed facial reaction) nonetheless we recommend Sam and Charisse.

I recently stayed at I’M ahotel, and it was a wonderful experience from start to finish. The staff were incredibly welcoming and went above and beyond to ensure my comfort throughout my stay. The check-in process was smooth, and my room was spotless, modern, and well-equipped with everything I needed. The amenities were top-notch, especially the pool, gym, spa, or restaurant. The breakfast buffet had a wide variety of options and was absolutely delicious. The location was also perfect—close to [mention landmarks or conveniences nearby], which made exploring the area so easy. I really appreciated the little touches, like [mention specific details like complimentary snacks, a handwritten note, or upgraded room features]. Overall, I would highly recommend I’M to anyone looking for a relaxing and enjoyable stay. I can’t wait to visit again!

The Leez Inn Makati is a small hotel tucked away in a little side street and is a basic budget Hotel. The information provided about the hotel is limited and guests are taken by surprise when they arrive to find out the hotel does not accept any credit cards. This info is not indicated on any travel sites like Expedia Agoda hotels.com etc. The staff are lovely and friendly and are just working with what they have but it is clearly disorganised. I told staff I didn't have the cash and would have to go to a money changer in the morning. I arrived late at night which they accepted and the next day I went out and change my money to Philippine Peso and when I returned to pay my bill they said you don't have the exact money and we don't have any change. I was like ***!A hotel that doesn't accept credit cards and doesn't carry change. Extremely poor! Anyway they asked how much I had and told me to hang on to it and they would try and get some change and if I came back later that evening they should have change for me so eventually this was sorted. The rooms are small and old and very stark in the decor. There is a cabinet and also a wobbly old desk and a chair. There is a bar fridge which keeps things cold. They provide a safe, dental kits, tea and coffee making facilities but NO tea and coffee. There is one tiny bar of soap about the size of a 50 cent coin. There is a small TV on the wall with only two English speaking channels and the reception to the majority of the channels is terrible. The bathroom is very small and the shower only has a shower curtain which doesn't reach the ground so then water goes everywhere. The water takes a long time to heat up. Apart from that the water pressure is reasonable. They didn't give me the room I booked and provided me with two single instead of a queen-size bed and the air conditioning in the room leaked and made a huge puddle of water across the floor each night. The second morning I woke up and asked them could they send someone with a mop to mop up the pool of water, and they agreed, but no one ever arrived to do it. The hotel offers the basics and the beds are actually quite comfortable and the hotel is ok for a couple of nights stay but there are definitely better more modern better equipped properties in the area.

Except for the hotel transfer which was a catastrophe, we can recommend this hotel. We were staying in a room with a separate bed and living room. We almost did not go outside for lunch and dinner. Mistro on the 35th floor offered superb views and nice dishes except few we did not really like (maybe different taste). The staff, starting from cleaning ladies to the waitresses and managers are friendly and really caring about their services. We can recommend this hotel compared to Hilton where we had bad experiences and Seda Residence is offering more value than Hilton.

The staffs are so nice and considerate. When I was ready to leave and had to wait for my booking car, they checked the car number and arranged me to stay in the lobby. When the car arrived, they quickly notified me of it.☺️ The housekeepers are responsible, it’s clean and organized after they make up the room. Don’t forget to tips them cuz they deserve. Needless to say, well amenities make me feel comfortable when I have a long stay.