Ascott properties in Melaka

I recently stayed at this hotel in Melaka with my family from 16–18 May 2026 and had a very pleasant experience. While the property does show some signs of ageing, the excellent customer service more than made up for it. I would especially like to commend the Front Office Manager, Mr Lim, for his professionalism, attentiveness, and warm hospitality. He thoughtfully arranged connecting rooms for our family as requested, which we greatly appreciated. The front desk staff were consistently friendly, courteous, and welcoming throughout our stay. It is clear that Mr Lim leads the team well, as the positive service culture at Bayview was evident in every interaction. I would also like to specially mention Ikmal and Aliff for their friendliness and excellent service. Although I may not remember every staff member who served us, please convey our sincere appreciation to the entire team for making our stay such an enjoyable one.