Melaka Hotels with Balcony

"The hotel deserves a good review. The cleanliness was not bad, but what really stood out was the staff service. Especially the two receptionists one girl wearing glasses and one white guy their service was top-notch. They were very helpful and professional. They truly deserve a raise or bonus. This my second time staying and i choose deluxe bali concept very worth the space is bigger with balcony love it . Would come again ."

"Two of the main issues faced with the hotel was that 1. the room type did not match photos online 2. housekeeping wasn't prompt. I had booked a balcony room as photos on the booking site showed balconies with street views. However, the ”balcony” of my assigned room was an outdoor area surrounded by walls, akin to a walled-in service yard. To label these rooms as balcony rooms gives guests the wrong expectations - these should be a separate category of rooms with ”restricted view” outdoor areas, and lower rate than actual balcony rooms with views. On my second day, I spent the morning out sightseeing and returned to my room in the afternoon to take a break, only to find my room still unmade. I had to call reception to check that the hotel did indeed provide daily housekeeping and to request for my room to be made. At night, I found that my used bath towel had been removed but no new bath towel was given as a replacement. When I checked out, the receptionist did not remember to give back the cash deposit (a 100rm was taken at check-in). I had already walked away, and then returned to ask for the deposit back. These cumulative lapses affected the experience - which was a pity as the hotel itself was a very nice Peranakan-style building with artistic touches in the public areas. There were some nice gestures such as coins to exchange for welcome drinks, towels folded into animal shapes, and durian rice cakes left in the room. But I would much rather have basic expectations met first, like a room that matched, and consistent housekeeping."

"Overall, this hotel is pretty good, and the price is relatively cheap. The main advantage is its location, right near Jonker Street, making it super convenient for exploring the area. The picture I uploaded shows the environment from the hotel's main entrance. The interior room photos match what they advertised. There are various room types; I booked a room facing the street with a balcony, not one overlooking the river. One downside is that there's a record bar downstairs, and it can be quite noisy at night, making it a bit difficult to fall asleep."

"I rarely leave reviews, but I genuinely wanted to give this Malacca hotel a full five-star rating. The location is incredibly convenient, within walking distance to the main street, which made getting around super easy. The room was clean and tidy, very comfortable to stay in, and the staff were warm and attentive, really paying attention to the details. My entire experience was excellent. Good people deserve good things, and I highly recommend this place to everyone – you won't go wrong staying here in Malacca."