Quest properties in Melbourne

Was actually really happy with our stay, the bed was very comfy which was a surprise for a hotel. Had Netflix on the TV and a nice balcony on 3rd floor. Thought the room was very nice for the price we paid. Reception people were helpful and polite. Will definitely stay there again in the future

Quest Collingwood is located in an excellent area, close to restaurants, bars, cafes, and Smith & Gertrude Sts. The staff are professional young and engaging and very customer focussed. The complex and the apartment is modern and well designed though the balcony lacks privacy as you can see your neighbours through the fence bars. If the bars were angled 45° the problem would be solved. My balcony faced north but looked into the apartment block next door but that didn’t bother me. I didn’t use the gym so unable to comment. I would recommend this to anyone wanting to stay out of the CBD, in a trendy area, within walking distance to the MCG, Australian Open and the City centre   I would definitely stay here again.

Very clean, well-equipped, with good supermarket and shopping mall facilities in the surrounding area. It is about half an hour's drive from the city center CBD. It is an apartment worth staying in for families

The location is excellent, easily within walking distance of major tourist attractions such as the Yarra River, the Royal Botanic Gardens, the Art Gallery, and Federation Square. The rooms are also nice, well-equipped, logically laid out, and clean. The staff are friendly and welcoming.

Room is clean, fully furnished with all amenities you may need. Staff is friendly and helpful. The hotel is few mins walking distance to nearby restaurants and about 10 mins drive by car to Werribee Zoo. Highly recommended as it was a pleasant stay.

Not far from the city. Pets are not clean. Quest is a great chain in Australia and New Zealand.

It was on amazing location one minutes walk to new year fireworks. Pizza, cafe, Bars, Woolies,Aldi, just down the building and district of Dockland shopping center in 3minites walk, 2 minutes walk to public parking. Appartments has its own car park that you have to pay extra. 24/7 help desk. Fully secured place. We enjoyed our stay. Beds in rooms were ok, sofa bed was not comfortable, you literally feel the springs poking your back. We were 5 people so we needed that extra bed which was disappointment.

It would have been good except for the large western facing windows left without blinds down and an electrical setup that turns the air conditioning off when no one is in the room. So we arrived to stifling heat, and an air conditioner that doesn't really cool the bedrooms, and no fans or windows in the main bedroom. Most other things were good, but having a comfortable room is fundamental and the apartment just isn't set up for that. We enjoyed the location and the pool. We can't really speak to service levels cos we didn't ask for, expect or get any. It was a bit frustrating that the hotel only had a booking for 4 adults when we made a booking for 2A+3C on trip.com but who knows who was responsible for that.

I stayed at house 13 on March 10 2025, and there a gang of black people having a party over the night at house 12. I don't want to discrimate people and I used the word ”black” merely to describe that group of people that night. The music is very loud, and from time to time there are heavy drum beats which you can feel the vibration from the floor, and sometimes they knocked the wall of the townhouse separating house 13 / 12, and I supposed no one can sleep under this situation. Both my wife and me could not sleep but scared because they are young & strong black males. Finally we turned on the light at 2 a.m. and open the curtain to tell them to quiet from our 1/F balcony when 3 of them were arguing with a woman loudly in the common backyard. They ignored and continued! At 5 p.m. it's raining but I could not tolerate anymore, I went out to tell them silence please! A big tall black guy (not brown, very black) said ” I got you!”. Frankly speaking, I was a little bit scare., but what elase I could do?! When the reception open next day (house 1?), I complained and requested a change of room (actually house). The reception ladies are very friendly and they said they had reported the police twice that night for the noise is too loud & affecting many customers staying at different houses that night. But they do the same regardless the police warning. According to the reception, she had blacklisted this customer from booking the Quest hotel chain nationalwide (Australia) anymore. When I returned to the hotel the other day, I got a thank you card apologize for what had happened together with a bottle of wine for the inconvenience caused. Although I had a nightmare in this hotel, I think it is a one-off incident, and I will still recomend this service apartment.

Been here before and came back due to location, cleanliness etc. Different room this time but still very happy with the service, location and faciities. (pool was operating this time :)) Thanks ... will be back again in future