Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 6, 2026
StevenP77Check in late, room was wrongly assigned, booked a bigger room with added extra bed for my 3 boys was give a small room with no xtra bed, we booked a king bed room, was assigned a twin bed bigger room. We have to wait another half hour or more to change rooms and added the extra bed to the already small room for my kids. Then the reception said our rooms comes with breakfast without us asking which was also heard by my wife as well as her colleague, in which we thought it was complimentary after the wrongly assigned rooms. My kids enjoyed the breakfast as I normally don’t eat breakfast and but the follow night, I went down to the reception to ask if check out time can be extended which the same lady said she can extend it to 12pm, which we are glad, then I just told her the breakfast was enjoyable by my family and thank her for recommending them to us and also the complimentary offer. She check again on her computer then and a bit unsure and ask her senior colleague Austin to see if it was complimentary and that already raise my suspicion but her colleague said it is fine he will waive the charges if that happens as we already went through so much trouble with them. I felt relieved, thanking both of them , I went back to my room.
At 11:40pm, my wife has already asleep and me almost to, the phone rang which startled my wife and myself , we answered and the same lady was on the line stating that they need to charge the breakfast for both days.
I was a bit annoyed with this as we have already taken our breakfast for the first day which was offered to us as complimentary and then later in the middle of the night said we are charged ! The best part was as a 5 stars well known establishement, she tried to haggle with us on the price by saying she can offered some discount and then later she can give 50% discount for already consumed breakfast.
My wife was furious and change her PJs and then we head down to the reception to settle this once and for all in the middle of the night.
In the reception, we directly spoke to her supervisor whom heard of her offering us the complimentary breakfast in which he straight away cancel the charge for the morning breakfast and offer us a discounted breakfast the following morning. It was all a farce and inconvenience as well unreliability with their services which makes us go through so much stress for our family holiday.
Anyway, we decided not to take up the offer and have to inform our children of the cancellation which disappointed them of course, but we think this whole incident is unfair. They said when we booked we choose no breakfast but the communication was it was complimentary for us for the disarray of arranging the room when we first check in. Besides we did not ask but was offered and said how good the breakfast was by your own staff. Also we did not extend our check out time as we were worried that they will charged us as we are totally have non confidence of what the staff said and actual offerings
As my wife and myself are regular travellers, and normally we like to enjoy better accommodations, this is the first time these kind of incidents happen to us and at first we thought to booked Hyatt chain of hotels in our incoming Vietnam and Taiwan trip but we would be sceptical to do so after this.
Please don’t get me wrong, the hotel is very nice, cleanliness , location and even food (our breakfast on day1) but the services was a let down to us and it is not about costs, it is about integrity and what been offered and not fulfilled and blame the clientele as well as the whole timing to disrupt the peace and enjoyable period of the guest.
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Price per night from:$277
Posted on Jul 10, 2026
XiatiandeguilinggaoThe facilities are indeed quite old; everything is showing its age. Its main advantage is the location, which is excellent. It's close to all the major attractions, and getting to Chinatown for meals is very convenient. The breakfast is decent; for Western cuisine, it's quite varied, with some made-to-order options like porridge and eggs.
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Price per night from:$216
Posted on May 26, 2026
Guest UserThe Novotel and Holiday Inn share a lobby, and it's less than a 10-minute walk to the terminal. Check-in was quick, and the room was quite spacious, even coming with a coffee machine. For a coffee lover like me, that's a huge plus, especially since many 5-star hotels in China don't offer them in rooms, though I didn't end up using it since breakfast was included. You can even watch planes take off and land from the room.
In contrast, the breakfast was pretty standard with limited options. However, for anyone used to a Western-style breakfast of bread, coffee, juice, eggs, and sausage, it's perfectly adequate.
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Price per night from:$170
Posted on Jul 12, 2026
Guest UserThis hotel deserves a five-star review! I wish I had stayed at the Sheraton for my entire trip to Melbourne. It's in the city center, which is incredibly convenient, and even late at night, around 8-9 PM, there are still plenty of people around, making it feel very safe. When I checked in, there was a Chinese-speaking staff member available. Although the person who actually checked me in was of Indian descent, a Chinese colleague came over to make sure everything was alright before leaving. They even offered me a complimentary glass of champagne! The hotel room was spacious and clean, definitely the best I've stayed in during my past two weeks in Sydney and Melbourne. It certainly lived up to expectations!
Right outside the hotel, there's a Rolex store, and if you walk down the street, you'll find the Town Hall and a church. There are plenty of options for dining, entertainment, and shopping. It's also not far from Australia's famous WWL? Or was it WWs?
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Price per night from:$169
Posted on Jul 15, 2026
Guest User
Perfect location and an excellent place to stay. The hotel facilities are practically brand new, and both the reception staff and housekeeping team were friendly and professional throughout my stay. I stayed for more than a week and thoroughly enjoyed my time at this serviced apartment. The rooms were comfortable, well maintained, and had everything I needed. I would happily stay here again and would recommend it to anyone visiting the area.
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Price per night from:$83
Posted on May 18, 2026
m05819081This hotel is located in the landmark Sky One apartment building in Box Hill, offering an excellent location. Downstairs, you'll find the Box Hill shopping center, which is an integrated complex with a supermarket, restaurants, cafes, a train station, and a bus hub – super convenient! The room was spacious, bright, clean, and tidy, with a full set of kitchenware, tableware, a refrigerator, microwave, dishwasher, and washing machine… absolutely everything you need. The bedding was also very comfortable. The staff at the front desk were very friendly and provided great service.
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Price per night from:$123
Posted on Apr 30, 2026|Superior King Room
Guest User
Need to check in on the 2nd floor.
Location: It's on a very narrow street with a small sign, but it's close to Chinatown which is quite convenient. Downstairs, there's a Chinese noodle restaurant that accepts WeChat Pay, and also a cafe.
Cleanliness: Overall, it's quite new. There are no toothbrushes or slippers, and the room isn't big, but it's fine for one person. It's cleaned daily.
The sink, toilet, and shower are all separate. There's a kettle, but no bottled water; you need to go to the 2nd floor to get water.
I stayed on the 24th floor, the elevator is fast, and the night view from the window is nice.
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Price per night from:$99
Posted on May 9, 2026|Standard City View King
Guest UserWe booked a King Standard hotel for this trip as we have the special rate from Trip.com. Before we arrived we received an email from Trip urging us to write an email to ask for early check in as we also booked an airline ticket thru Trip. When arrived in hotel ard 9.45 am we were offered a room ( with immediate availability ) but with a payment of AUD 50. When I asked for a twin bed room as usually King and Twin Bed will have same rate, but not this hotel. If we were to change the bed style we have to pay AUD 30/night for 5 nights 😅😅another AUD 150. Enough for all the morning communications so we just ignore the bed details and went straight to our room after the payment. On the day we checked out we came to know that the front officer recharged our hotel fee even when Trip.com confirmed that everything was fully paid.
What a money maker hotel!! Front officer told us they will refund us the amount though.
However the room is small and nice and everything was up to international 4 standard but Crown Casino Tower has a much more beautiful and bigger room. Though both have stunning nice view of the Yarra River as in attached.
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Price per night from:$162
Posted on Aug 5, 2026|Deluxe Studio
Guest UserGreat base to explore the Melbourne CBD - everything was within walking distance or a few tram stops away. Well connected, especially with Tram number 96 infront of the hotel.
Our Studio Deluxe was decent, and included a microwave, dishwasher and kitchenette. Housekeeping made up our room 3 times during our 5 nights stay, which was sufficient for us. The restaurant below also serves great Thai fare with very reasonable pricing.
All in all, a value for money accomodation and we had a very comfortable and seamless stay. We would come back again
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Price per night from:$123
Posted on Apr 23, 2026
van0ffthewall
This was my 9th visit to Naarm in the course of over twenty years. Came from Singapore for a Pierce the Veil gig, tattoos, and to skateboard. I was stoked to see that Lyf is now on Elizabeth St. It’s another great area! So close to Queen Vic too!
Having read the other reviews before my stay, I can say those reviews did not do the place justice at all. So here’s my take!
- Someone mentioned that the room was small. It is not! I have been to many hotels/hostels abroad and this room was huge for its standard/star rating, and price. The bathroom is fairly big too. Whoever thinks this hotel has small rooms, have got to have their eyes checked.
- Another review said rooms were not clean. And that the fridge was dirty. I found it good. Sheets and pillows were clean. Towels and bathroom mat was good too. Carpeting was alright. Bathroom sink, mirror and shower did not have marks, or mold. Glasses was clean. Wardrobe too. Fridge was pretty spotless! Could put my dips, cheeses and olives there. Perhaps my only “complaint” was that the AC unit was a bit dusty. And it took me awhile to figure out how to lower it to 18 degrees.
- Someone say that there was not enough space to put toiletries in the bathroom. I am not sure if this person has an entire suitcase of toiletries but that was ample space at the sink, and even more space in the shower. You could line ten face wash in there if you wanted to. In addition, the shampoo, shower gel and conditioner smelled good too. And they provided separate ones instead of a 3-in-1.
- Someone mentioned that the hotel did not have a kettle or cups in their rooms. And that water (hot or cold) needed to be collected from Level 1. I came prepared and brought a cup and spoon for my instant soups. It was not inconvenient at all, and the lounge area was nice!
- One of the reviews mentioned that there were some flies at the sink area of the lounge. I blame this on lazy guests who expected others to clean up after them. Other than the sink, the lounge area was great with ample cutlery, and homeware provided. Size of the area was pretty decent too!
- Security. I absolutely love the security of the hotel, that requires a guest to tap their card, even before they enter the building. They also have a card system that works on an app on your phone. Very cool!
- Lyf staff were absolutely lovely!
- Someone mentioned that they didn’t like how there was no daily housekeeping. As a guest with minimal litter and requiring minimal to no cleaning, I found this absolutely fine. In fact, I was prepared not to have housekeeping at all; I was fine make my own bed, and empty my own trash, if it got too much. So I was surprised to find that my room had been cleaned on the morning of my 6th night there. They even placed my plushie back nicely on the bed. How lovely!
To reciprocate, I left the room almost spotless when I checked out. Even folded the loo roll into a triangle.
- A review mentioned that the hotel was noisy and that their room didn’t have a good view, as there was construction going on. Having asked for a quiet room, I received one away from the lift. I heard absolutely no construction work going on at all throughout my 7-night stay. The view of my room overlooked the courtyard of the hotel. It was non-claustrophobic and there was ample sunlight, should you wish to draw the curtains. Windows were high and wide. Clearly not small and dark the way others have described.
- A couple of reviews mentioned that the rooms were dark and gloomy. Because of them, I was anticipating a very dimmed and dark room, so was pleasantly surprised to find out that I could see!
Conclusion: As someone who used to recce hotels for performing artists as part of tour management/logistics, Lyf at Elizabeth St ticks all the boxes of a great stay – accommodating with good facilities, cleanliness, and fun and happy staff.
Was such a great stay and my only regret was not doing a two-week trip this time round. Will definitely be back!
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Price per night from:$94