"I booked a Fallsview room this time, but they gave me one with an obstructed view on the right, so it wasn't a full panoramic view. A bit disappointing."

"Beds were very comfortable and the pillows were really good! Parking is uber expensive on site $40.00 - but there's parking right across the street and much cheaper. I got overnight parking and in/out access for only $10.00. the pool was a great thing to have and the room did not smell at all like chlorine. AC worked well in the room! Was a great location to the strip - we just drove to the other end of the parking lot and left the car there and walked down the hill to the falls. Really nice venue and a great location."

"The hotel's location is absolutely superb! After checking in, you get a direct view of the waterfalls. Facilities: Fantastic Cleanliness: Very good Environment: Amazing Service: Good At night, you can admire the waterfall views from your room. It would be even more wonderful if there were fireworks! We were also lucky enough to see a rainbow. This place is very pet-friendly, which is a huge plus for families with pets."

"Very old hotel"

"Booked a city view room. Had a view of the city, Falls Ave, the Ferris Wheel, the Falls, and could even see the fireworks at night. The valet service and luggage assistance were both pleasant and efficient."

"Great location, but the room was a major bait-and-switch. We booked a "river view" room for our honeymoon, but the room we received was worlds apart from the promotional photos. Our view was 85% parking lot and 15% river—and at night, the river view was completely non-existent. I understand showcasing the "best room" online, but it felt misleading. Additionally, the Jacuzzi was located in the bedroom rather than the bathroom as pictured, meaning we froze walking across the room to the shower to rinse off. We had notified the hotel weeks prior about our late check-in and our honeymoon. When we approached the front desk about the room mismatch, the staff member was understanding and helpful, but offered an Applebee's breakfast voucher to compensate. When we refused, they told us "it was not a big deal" to just accept it. While I know they were trying to help, that specific phrasing felt dismissive given the situation. Pros: ＞ Location: Incredibly convenient, located right near the Falls Incline Railway. ＞Service: Check-out was extremely fast and seamless.Amenities: General hotel amenities were okay. Cons: ＞Vouchers: The hotel dining vouchers are pretty underwhelming. We used one for Brasa Brazilian Steakhouse and it still came out to almost $200 CAD, which in my opinion, was not worth it. ＞Room Reality: The layout and view were huge letdowns compared to what was advertised. The light switch for the bathroom in our was was also wonky -- If you move it wrong it doesn't turn on. Overall, the location is great, but don't expect the rooms to look exactly like the photos on the listing."

"Location was perfect and the view was amazing. However waited a long time to check-in, room was like a furnace, even with the vent open. The carpet was crispy to walk, the beds kept moving away from the wall and there was a precarious brown mark on the ceiling. The room definitely needed maintainence. The staff at the desk were nice."

"The owner was kind and allowed early check-in when possible and the communication was smooth!"

"It’s amazing, it’s really good, it’s very good, it’s a good deal, it’s really good! Awesome, cool! It’s really good! Too good to be true! incredible"